Eksteriør

Anmeldelser av Mercure Katowice Centrum

4 out of 5
Mercure Katowice Centrum
Mlynska 6, Katowice

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 101 av totalt 122 anmeldelser." "
Rangering på 8 − Bra. 17 av totalt 122 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 122 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 122 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 122 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,6/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tuva

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig flott hotell
Flott hotell. Veldig god beliggenhet. Gode senger. Frokosten hadde alt man trenger. Muligheten til å velge om man ønsket vask av rommet fra dag til dag var noe vi satt pris på. Rommene var rene og pene. Vi hørte ikke noe bråk fra gaten selv om det lå rett ved stasjonen. En av grunnene til at dette hotellet ble valgt var lovnader om støytette rom, og det var som lovet.
Bodde her 6 netter i september 2023
Svar fra Konrad Kostoulagiannis den 10. okt. 2023
Dear Tuva,I appreciate you taking the time to express your opinion. We are pleased to hear that you enjoyed your stay at our hotel and that our central location was a great advantage during your stay. We hope that our hotel will be chosen by you more than once when you visit Katowice. With best regards, Konrad KostoulagiannisGuest experience specialist.

10/10 – Utmerket

Arne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel,super breakfast,Amazing shopping 1 min away,good price on shopping and eating on resturant,amazing zoo very close!
Bodde her 3 netter i september 2023
Svar fra Konrad Kostoulagiannis den 10. okt. 2023
Dear Arne.I appreciate you taking the time to express your opinion. We are pleased to hear that you enjoyed your stay at our hotel and that our central location was a great advantage during your stay. We hope that our hotel will be chosen by you more than once when you visit Katowice. With best regards, Konrad KostoulagiannisGuest experience specialist.

10/10 – Utmerket

Reidar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Katarzyna Foltyn den 2. aug. 2023
Dear Mr Reidarthank you very much for having taken the time to rate our hotel.I'm very happy to read that you were very satisfied with your stay. Your comments are truly appreciated.We all look forward to welcoming you back again,Katarzyna FoltynFront Office Manager

10/10 – Utmerket

Arne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel,shopping,resturant,zoo,lot of Things to do in Katowice to vrty good prices
Bodde her 2 netter i februar 2023
Svar fra Konrad Kostoulagiannis den 21. feb. 2023
Dear Arne, Thank you for your trust and stay in our hotel,We are pleased that our location in Katowice meets your Expectations.We hope that you will also choose our hotel for your next stay in The capital of Silesia.Best Regards Konrad Kostoulagiannis Front Office

10/10 – Utmerket

Arne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect hotel,vert bog shopping center less than 1 min away,Amazing breakfast at hotel
Bodde her 2 netter i februar 2023
Svar fra Konrad Kostoulagiannis den 21. feb. 2023
Dear Arne,Thank you for your stay at the Mercure Katowice Centrum Hotel.Thank you for appreciating our Location and Breakfast Offer,we hope that our hotel will be a frequent choice in the future.Best RegardsKonrad KostoulagiannisFront Office

10/10 – Utmerket

Azur

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Town
Bodde her 1 natt i desember 2022
Svar fra Marta Ciwińska den 12. jan. 2023
Dear Azur! Great photo ! We are very happy that you like our hotel and our city. Come back to us, and we will recommend you some more, beautiful and interesting places for sightseeing! RegardsMarta CiwińskaFront Office Shift Leader

10/10 – Utmerket

Arne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NEW HOTEL ONLY 1 YEAR,AMAZING
Bodde her 2 netter i september 2022
Svar fra Klaudia Hirsch den 20. okt. 2022
Dear Guest,thank you very much for having taken the time to rate our hotel.We are very happy to read that you were very satisfied with your stay again :)We hope your next visit will be even more pleasant than the previous one.Sincerely,Klaudia HirschGuest Experience Specialist

10/10 – Utmerket

Arne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastisk nytt hotell ,var 1 år når vi kom 1sept(allerede 3 gang vi har vært her)Shopping galleria nærmeste nabo også jernbane stasjonen,beliggenhet er perfekt ,du kan gå rundt i byen for shopping og severdigheter,Anbefales på det varmeste,skal allerede tilbake til hotellet om få dager👍😊
Bodde her 4 netter i september 2022
Svar fra Klaudia Hirsch den 20. okt. 2022
Dear Guest, Thank you very much for having taken the time to post your wonderful comments.It was indeed a pleasure to read that you were satisfied with your stay. Your comments are truly appreciated.We all look forward to welcoming you back again, Klaudia HirschGuest Experience Specialist

10/10 – Utmerket

Arne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel,Amazing breakfast and dinner,galleria shopping 1 min away,hotel was 1year 1 of september and we have already been here 3 times
Bodde her 1 natt i august 2022
Svar fra Katarzyna Foltyn/Kierownik Recepcji den 8. sep. 2022
Dear Mr. Arne,First of all, we would like to thank you for your every stay in our hotel. Your presence is very precious to us.We also thank you for the high rating of our hotel. Thanks to this, we know that what we do, we do well.We look forward to your next stay.Yours faithfully,Katarzyna FoltynFront Office Manager

10/10 – Utmerket

Arne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helt Nytt hotell åpnet september 2021,Alt er Topp ,Kjempe Stort Shoppingsenter som nærmeste nabo!!Flott Beligenhet for å oppleve Katowice,Har allerede vært her 2!!
Bodde her 3 netter i mars 2022
Svar fra Katarzyna Foltyn den 29. apr. 2022
Dear Mr Arne, We very much appreciate your comments regarding your stay at the Mercure Katowice Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be only more pleasant than the previous one. Respectfully, Katarzyna Foltyn Front Office Manager

10/10 – Utmerket

Arne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helt Nytt Hotell,Fantastiske rom,Fantastisk service,Fantastisk Frokost/Resturant,Parkering under hotellet,Galleria Kjøpesenter Nærmeste nabo og Fantasisk Julemarked 1 min unna hotellet,Beste hotell i Katowice,beligenhet,pris,service!!!
Bodde her 4 netter i desember 2021

8/10 – Bra

Ole-Morten og Raaholt

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is good. New and clean hotel, modern style.
Bodde her 4 netter i oktober 2021
Svar fra Katarzyna Foltyn den 19. okt. 2021
Dear Mr Ole-Morten. Thank you for your all comments regarding stay in hotel Mercure Katowice Centrum. I am really sorry that we were not able to give you a room with bathtube. Next time we recommend to make a reservation for Privilege Room. Only in few of them we have a bathtube. Nevertheless, we are hoping that we will have opportunity to see you again. With kindness regards, Katarzyna Foltyn Front Office Manager

10/10 – Utmerket

Deyar

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021
Svar fra Katarzyna Foltyn/Kierownik Recepcji den 4. okt. 2021
Dear Mr Deyar, Thank you very much for having taken the time to rate our hotel. I'm very happy that you were very satisfied with your stay and the service provided by our team. Your rate is truly appreciated. We all look forward to welcoming you back again, Katarzyna Foltyn Front Office Manager

10/10 – Utmerket

Alexandra

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Die Lage ist perfekt, da man mit den öffentlichen überall gut hinkommen und man ist mitten in der Stadt. Die Zimmer sind verhältnismäßig groß. Die Ausstattung ist auch gut gewesen. Frühstück war ausreichend man hatte an kalten und warmen Speisen eine gute Auwahl. Rundum war es eine gute Erfahrung und wenn wir wieder in Katowice sind. Dann werden wir ganz sicher wieder hier übernachten. Das Hotelrestaurant ist auch sehr gut.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Ela

Bodde her 2 netter i mars 2024
Svar fra Konrad Kostoulagiannis den 2. apr. 2024
Dear Ela,Thank you for taking the time to share your review of Mercure Katowice Centrum. We are glad that you had a good experience with us. I hope that for your next stay, we will also meet your expectations 100%!With regards,Konrad KostoulagiannisGuest Experience Specialist.

10/10 – Utmerket

Tayler

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel in Katowice, Poland
The Mercure is a super cute hotel with a great lobby bar and a even better hotel breakfast. The rooms are clean and new and the bathroom products are great. They also have incredibly cozy beds. Definitely reccomend staying here the next time you are in Katowice!
Bodde her 8 netter i februar 2024
Svar fra Konrad Kostoulagiannis den 7. mars 2024
Dear Tayler,Thank you for appreciating our bar and the decor in our hotel.We are glad that you enjoyed your stay and that you are considering returning to us, we really appreciate it.Sincerely,Konrad KostoulagiannisGuest Experience Specialist.

10/10 – Utmerket

Aleksander og Chicago

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice new hotel in Katowice. Great location, very friendly and helpful staff. I liked the breakfast.
Bodde her 6 netter i februar 2024
Svar fra Konrad Kostoulagiannis den 14. feb. 2024
Dear Mr. Aleksander,Thank you for such a nice review of our hotel,We are delighted that you found your stay successful.We are proud that our breakfast and location met your expectations.However, what we are most pleased about is the praise for our staff, to whom we will personally pass on your words of appreciation, which will certainly motivate us to improve our level of service.Thank you again for your kind words, and we look forward to seeing you once more.Regards Konrad KostoulagiannisGuest Experience Specialist

10/10 – Utmerket

Joakim

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Konrad Kostoulagiannis den 7. feb. 2024
Dear Joakim,thank you very much for having taken the time to rate our hotel.I'm pleased to read that you were very satisfied with your stay. Your evaluation are truly appreciated.We all look forward to welcoming you back again,Konrad KostoulagiannisGuest Experience Specialist.

8/10 – Bra

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Prima hotel heb er echt een goede herrinering aan en kwalieit was ook prima . zeker een aanrader
Bodde her 3 netter i januar 2024
Svar fra Konrad Kostoulagiannis den 30. jan. 2024
Dear Robert,Thank you for expressing your opinion after your stay.We are pleased that your stay was successful and that the quality of our hotel met your expectations.Thank you for recommending our hotel, and we hope to see you in the near future.Best regards,Konrad KostoulagiannisGuest Experience Specialist.

10/10 – Utmerket

Emilia Aneth

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Konrad Kostoulagiannis den 29. jan. 2024
Dear Ms. Emilia, thank you very much for having taken the time to rate our hotel.I'm very happy to read that you were very satisfied with your stay. Nevertheless, in your assessment I notice some areas that we definitely need to improve. I promise that we will do everything to make the next stay 100% satisfactory.Your comments are truly appreciated.We all look forward to welcoming you back again.Konrad KostoulagiannisGuest Experience Specialist

10/10 – Utmerket

Analia

Bodde her 2 netter i januar 2024
Svar fra Konrad Kostoulagiannis den 7. feb. 2024
Dear Analia,First of all, thank you very much for choosing our hotel for your stay in Katowice. We are also truly grateful for your excellent assessment of your stay at the Mercure Katowice Centrum. As you are well aware, receiving positive feedback from you is always essential to us. Thank you again for sharing your opinion with us, and we look forward to seeing you again at our hotel.Konrad KostoulagiannisGuest Experience Specialist.

10/10 – Utmerket

andrew

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good to be back home
Located a few steps from Central Train Station with connections to almost everywhere in Europe. Only two years old but with excellent service, friendly staff and visiting town that is constantly changing is a plus
Bodde her 2 netter i desember 2023
Svar fra Konrad Kostoulagiannis den 29. jan. 2024
Dear Mr. Andrew,Thank you for leaving such a nice review.We are pleased to hear that our service and location exceeded your expectations.At Mercure Katowice Centrum, we strive to provide our guests with a sense of specialness and comfort, and we are pleased to report that we have succeeded in accomplishing this feat again.We appreciate your kind words once again, and we're hopeful that you'll come back to our hotel again soon.Best regards,Konrad Kostoulagiannis.Guest Experience Specialist.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Konrad Kostoulagiannis den 30. des. 2023
Dear Anonymous, Thank you for taking the time to review your stay at the Mercure Katowice Centrum. We are glad that you enjoyed our great location. Our goal is to ensure that each of our guests has a comfortable and enjoyable stay with us. We strive to meet the expectations of each of our guests and take customer feedback seriously to improve our services. We hope you had a pleasant experience with us and look forward to welcoming you back soon.Konrad KostoulaginnisGuest Relations Specialist.

10/10 – Utmerket

Adrian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location!
Lovely hotel in a great location.
Bodde her 3 netter i november 2023
Svar fra Konrad Kostoulagiannis den 15. des. 2023
Dear Adrian,Thank you for your positive review of the Mercure Katowice Centrum hotel.We strive to provide a pleasant experience for our guests and it is always nice to hear that we have achieved this goal.At Mercure Katowice Centrum, we do our best to provide you with quality services in a comfortable environment and at affordable prices. We appreciate your feedback and thank you for taking the time to share your experience with us. We hope you will consider staying with us again if you visit Katowice in the future.Konrad KostoulaginnisGuest Relations Specialist.

10/10 – Utmerket

Yosef

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Konrad Kostoulagiannis den 15. des. 2023
Dear Yosef,Thank you for your positive review of the Mercure Katowice Centrum hotel.We strive to provide a pleasant experience for our guests and it is always nice to hear that we have achieved this goal.At Mercure Katowice Centrum, we do our best to provide you with quality services in a comfortable environment and at affordable prices. We appreciate your feedback and thank you for taking the time to share your experience with us. We hope you will consider staying with us again if you visit Katowice in the future.Konrad KostoulaginnisGuest Relations Specialist.

8/10 – Bra

Harri

Bodde her 1 natt i november 2023
Svar fra Konrad den 15. des. 2023
Dear Harri,Thank you for your positive review of the Mercure Katowice Centrum hotel.We strive to provide a pleasant experience for our guests and it is always nice to hear that we have achieved this goal.At Mercure Katowice Centrum, we do our best to provide you with quality services in a comfortable environment and at affordable prices. We appreciate your feedback and thank you for taking the time to share your experience with us. We hope you will consider staying with us again if you visit Katowice in the future.Konrad KostoulaginnisGuest Relations Specialist.

10/10 – Utmerket

Michele

Bodde her 4 netter i november 2023
Svar fra Konrad den 15. des. 2023
Dear Michele,Thank you for your positive review of the Mercure Katowice Centrum hotel.We strive to provide a pleasant experience for our guests and it is always nice to hear that we have achieved this goal.At Mercure Katowice Centrum, we do our best to provide you with quality services in a comfortable environment and at affordable prices. We appreciate your feedback and thank you for taking the time to share your experience with us. We hope you will consider staying with us again if you visit Katowice in the future.Konrad KostoulaginnisGuest Relations Specialist.

8/10 – Bra

Joanna

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Konrad Kostoulagiannis den 6. nov. 2023
Szanowna Pani Joanno,Szanowna Pani Joanno, Dziękujemy za wybór naszego hotelu oraz pozostawienie opinii po pobycie, Cieszymy się, że pobyt uważa Pani za udany.W Mercure Katowice staramy się zapewnić naszym gościom niezapomniany i komfortowy pobyt. Cieszymy się, że tym razem również się to udało.Mamy nadzieję, że mimo pewnych niuansów powrót do naszego hotelu to tylko kwestia czasu.Z wyrazami szacunku Konrad Kostoulagiannis Specjalista ds. relacji z Gośćmi.

10/10 – Utmerket

Adetayo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Zatrzymałem się tu na nieco ponad dwa tygodnie w październiku 2023. Personel był bardzo przyjazny i profesjonalny. Jedzenie w Winestone było bardzo dobre (zwłaszcza rolada), a dwie minuty spacerem do stacji kolejowej było niezwykle wygodne. Pokój był bardzo ładny, z podgrzewaną podłogą w łazience, dobrym widokiem na miasto i częstą i profesjonalną obsługą pokoju. Pomogli mi nawet poprawić moją znajomość języka polskiego. Jeśli kiedykolwiek ponownie odwiedzę Katowice, nie ma innego hotelu, w którym zatrzymałbym się.
Bodde her 16 netter i oktober 2023
Svar fra Konrad Kostoulagiannis den 6. nov. 2023
Dear Adetayo,I would like to thank you for choosing our hotel and taking the time to leave such kind words after your stay.We are delighted that both the accommodations and the cuisine offered in our hotel have met your expectations. Naturally, we are delighted with the compliments expressed by the staff and will personally convey your words to the entire team.Again, I would like to express my gratitude for your kind words and your time. See you again at the Mercure Katowice Centrum!Konrad Kostoulagiannis,Guest Relations Specialist.

10/10 – Utmerket

Clément

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Séjour très agréable, très bon rapport qualite/prix, petit déjeuner excellent
Bodde her 4 netter i oktober 2023
Svar fra Konrad Kostoulagiannis den 25. okt. 2023
Dear Clement,We appreciate you taking the time to express such a wonderful opinion of our hotel. We are delighted to receive such kindly expressed remarks about our hotel. We are particularly pleased with the staffs praise, which is motivating us to continuously enhance our level of hospitality. We hope that this was not your last stay at our hotel and that you will be able to experience our hospitality and warm welcome more than once. Sincerely, Konrad Kostoulagiannis Guest Experience Specialist.

10/10 – Utmerket

Masahiro og Yokohama

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i oktober 2023
Svar fra Konrad Kostoulagiannis den 22. okt. 2023
Dear Masahiro,Thank you so much for finding the time and sharing your review about our hotelReceiving a positive review from you is always very important to us. I promise that we will do our best to make the next stay 100% satisfactory.My sincere regards and hope to see you again.Konrad KostoulagiannisGuest Experience Specialist.

10/10 – Utmerket

Kazu

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Located right opposite the main railway station and bus terminal with plenty of shops restaurants cafes Spodek and NOSPR within walking distance. The historic Nikiszowiec district by bus terminal inside the train station. Clean and spacious standard double room and breakfast plentiful.
Bodde her 2 netter i oktober 2023
Svar fra Konrad Kostoulagiannis den 20. okt. 2023
Dear Mr. KazuThank you for taking the time to review your stay at the Mercure Katowice Centrum Hotel. We are glad to hear that our hotel is clean and new and that you liked our excellent location. It is satisfying to know that your stay was pleasant.At Mercure Katowice Centrum, we strive to provide you with a comfortable and pleasant stay. Our team prides itself on being dedicated to customer service and we always strive to exceed expectations with our high standards of hospitality and helpfulness. We value the feedback of all our guests as it helps us to continuously improve our services.Thank you again for choosing us as your accommodation and for taking the time to leave feedback about your stay with us. We hope that you will choose us again in the future if your travels take you to Katowice again.Konrad KostoulaginnisGuest Relations Specialist.

10/10 – Utmerket

Mouloud

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Clean , new hotel , great location!
Bodde her 4 netter i oktober 2023
Svar fra Konrad Kostoulagiannis den 20. okt. 2023
Dear Mr. Mouloud,Thank you for taking the time to review your stay at the Mercure Katowice Centrum Hotel. We are glad to hear that our hotel is clean and new and that you liked our excellent location. It is satisfying to know that your stay was pleasant.At Mercure Katowice Centrum, we strive to provide you with a comfortable and pleasant stay. Our team prides itself on being dedicated to customer service and we always strive to exceed expectations with our high standards of hospitality and helpfulness. We value the feedback of all our guests as it helps us to continuously improve our services.Thank you again for choosing us as your accommodation and for taking the time to leave feedback about your stay with us. We hope that you will choose us again in the future if your travels take you to Katowice again.Konrad KostoulaginnisGuest Relations Specialist.

10/10 – Utmerket

SANGHOON

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Konrad Kostoulagiannis den 22. okt. 2023
Dear Sanghoon,Thank you so much for finding the time and sharing your review about our hotelReceiving a positive review from you is always very important to us. Nevertheless, in your review I notice some areas that we definitely need to improve. I promise that we will do our best to make the next stay 100% satisfactory.My sincere regards and hope to see you again.Konrad KostoulagiannisGuest Experience Specialist.

10/10 – Utmerket

Aldis G

Bodde her 2 netter i oktober 2023
Svar fra Konrad Kostoulagiannis den 22. okt. 2023
Dear Aldis G,Thank you so much for finding the time and sharing your review about our hotelReceiving a positive review from you is always very important to us. I promise that we will do our best to make the next stay 100% satisfactory.My sincere regards and hope to see you again.Konrad KostoulagiannisGuest Experience Specialist.

10/10 – Utmerket

jouni

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Konrad Kostoulagiannis den 5. okt. 2023
Dear Jouni, We very much appreciate your comments regarding your stay at the Mercure Katowice Centrum.It is always a pleasure to receive positive feedback. We are happy that you enjoy your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Be sure that our staff strives to continuously improve the quality of our services.We appreciate your sharing your concerns, and we look forward to welcoming you in the near future.Sincerely,Konrad Kostoulagiannis,Guest experience specialist.

10/10 – Utmerket

Ayhan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Konrad Kostoulagiannis den 10. okt. 2023
Dear Ayhan,I appreciate you taking the time to express your opinion. We are pleased to hear that you enjoyed your stay at our hotel and that our central location was a great advantage during your stay. We hope that our hotel will be chosen by you more than once when you visit Katowice. With best regards, Konrad KostoulagiannisGuest experience specialist.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i september 2023
Svar fra Konrad Kostoulagiannis den 22. okt. 2023
Dear Guest,Thank you so much for finding the time and sharing your review about our hotelReceiving a positive review from you is always very important to us. I promise that we will do our best to make the next stay better then previous one.My sincere regards and hope to see you again.Konrad KostoulagiannisGuest Experience Specialist.

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All ways the same . Good!!!! Keep the good work.
Bodde her 2 netter i september 2023
Svar fra Konrad Kostoulagiannis den 20. okt. 2023
Dear Mr. MarkThank you for taking the time to review your stay at the Mercure Katowice Centrum Hotel. We are glad to hear that our hotel is clean and new and that you liked our excellent location. It is satisfying to know that your stay was pleasant.At Mercure Katowice Centrum, we strive to provide you with a comfortable and pleasant stay. Our team prides itself on being dedicated to customer service and we always strive to exceed expectations with our high standards of hospitality and helpfulness. We value the feedback of all our guests as it helps us to continuously improve our services.Thank you again for choosing us as your accommodation and for taking the time to leave feedback about your stay with us. We hope that you will choose us again in the future if your travels take you to Katowice again.Konrad KostoulaginnisGuest Relations Specialist.

2/10 – Forferdelig

Kateryna

Bodde her 1 natt i august 2023

10/10 – Utmerket

Marcin

Bodde her 2 netter i august 2023
Svar fra Konrad Kostoulagiannis den 5. okt. 2023
Szanowny Panie Marcinie.Dziękujemy za poświęcony czas i pozostawienie Opinii o naszym hotelu.Jest nam niezmiernie miło, że uważa Pan pobyt za udany.Mamy nadzieje, że przy najbliższej wizycie w Katowicach nasz hotel będzie pierwszą opcją wyboru.Z wyrazami szacunku,Konrad KostoulagiannisSpecjalista ds. relacji z Gośćmi.

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect location, access to many different shops and services.
Bodde her 2 netter i mai 2023
Svar fra Katarzyna Foltyn den 2. aug. 2023
Dear Mr Alex,It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Katowice. Thank you!I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues.Your comments are truly appreciated.We all look forward to welcoming you back again, Respectfully,Katarzyna FoltynFront Office Manager

10/10 – Utmerket

Ewelina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Alles top
Bodde her 4 netter i juni 2023
Svar fra Katarzyna Foltyn den 2. aug. 2023
Dear Mrs Ewelina,thank you very much for having taken the time to rate our hotel.I'm very happy to read that you were very satisfied with your stay. Your comments are truly appreciated.We all look forward to welcoming you back again,Katarzyna FoltynFront Office Manager

10/10 – Utmerket

Anja

Bodde her 4 netter i mai 2023
Svar fra Katarzyna Foltyn den 2. aug. 2023
Dear Mrs Anja,thank you very much for having taken the time to rate our hotel.I'm very happy to read that you were very satisfied with your stay. Your comments are truly appreciated.We all look forward to welcoming you back again,Katarzyna FoltynFront Office Manager

10/10 – Utmerket

Dreydon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
What an absolutely stunning, modern hotel that befits this modernised city. Very high quality on everything, including the many, many breakfast options, the very helpful staff and the well equipped rooms. Positioned perfectly to take advantage of the two sides of the city (old and new).
Bodde her 1 natt i juni 2023
Svar fra WIRO den 8. juni 2023
Dear Dreydonwe very much appreciate your comments regarding your stay at the Mercure Katowice Center.It is always a pleasure to receive positive feedback.We are very happy to read that you were very satisfied with your stay. Your comments are truly appreciated.We all look forward to welcoming you back again.Yours faithfully,Wioletta Front Office

8/10 – Bra

Paul

Bodde her 1 natt i mai 2023
Svar fra WIRO den 8. juni 2023
Dear Mr. Paul ,thank you very much for having taken the time to rate our hotel.We all look forward to welcoming you back again.Wioletta Front Office

10/10 – Utmerket

yaron

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean centrelize easy access to transportation
Bodde her 2 netter i mai 2023
Svar fra WIRO den 8. juni 2023
Dear Yaron,Thank you very much for having taken the time to post your review.We are very happy to see that you were very satisfied with your stay and the service provided by our team.We all look forward to welcoming you back again.Wioletta Front Office

8/10 – Bra

Filippo

Bodde her 1 natt i mars 2023

10/10 – Utmerket

Artur

Bodde her 1 natt i mars 2023