Hoteller nær Kartbane Schönerlinde

"Personalet var mest opptatt av å hjelpe de som kunne tysk, vi som snakket engelsk måtte vente til tross for vi var først. Noen var hyggelig, andre ikke så hyggelig. Ble rengjort hver dag, glassene vi hadde ble bare skylt, ble ikke fyllt på med kaffe eller andre ting."

"Hotellet hevder å være i «Berlin Mitte», men det er svært langt unna sentralt. Hotellet er ikke en gang synlig på turistkartet til Berlin. En heis virker og det er vare heisen til hotellet. At dette kan hevdes å være et 4 stjerners hotell er helt uforståelig. Rommet vårt hadde vasken midt i rommet og ingen vask på badet Sjelden vært på dårligere hotell enn dette. Det var også strømkontrakt uten strøm. Baren på hotellet hadde meget begrenset åpningstid. "

"Practical location very close to international trainstation Gesundbrunnen. Disappointed over inventory. We were 4 people, but only had 2 cups, 2 glases and 3 chairs. There is very much space in wardrobe and kitchen. But wardrobe had zero hangers. Kitchen had zero cutlery, only waterboiler. There is nothing to cook in or on. If you want microwave or anything else you must pay extra. Very small fridge in the size of minibar. Did not match rest of kitchen. Clean and tidy. Friendy reseption in hotelbuilding. Easy checkout."

"Generelt fint rom, stort med god plass til 3 personer, som vi var. Det eneste vi savnet var aircondition og et lite kjøleskap. Det var veldig varmt på natten, og søvnen ble dårlig, selv med åpent vindu. "

"My family checked into a room on December 28, and I arrived later that night. Upon entering the room, I was shocked to find it freezing cold, with a non-functional heating system. What troubled me most was discovering that this was a known issue. A small portable heater had been placed in the room, clearly intended as a stopgap measure, but it was insufficient to warm the space. It was disappointing to realize that your staff knowingly assigned us a room with a defective heating system without informing us of the problem beforehand. This lack of transparency and disregard for our comfort left me deeply disheartened. As a guest, I expect a certain standard of professionalism and honesty from a reputable hotel. Unfortunately, this experience fell far short of those expectations. The unprofessional handling of this situation, coupled with the discomfort my family and I endured, has left a lasting negative impression."