Hoteller i Karangpilang

«Clean & Great Friendly Staffs»

«Das Personal des Hotels war mit Abstand eines der freundlichsten, das ich je erleben durfte. Wir wurden mit all unseren Fragen gut beraten, wurden immer gut bedient und behandelt und das Personal ging gern auf unsere Wünsche ein. Besonders hilfreich war das Personal während eines Krankheitsfalls. Die Rezeptionisten und das Sicherheitspersonal organisierten und halfen beim Transfer in ein nahegelegenes Krankenhaus. Eine rundum gute Erfahrung.»

«Jeg har bodd på J.W. Mariott Surabaya ved flere anledninger de siste 7-8 årene. Hotellet holder meget god standard og servicenivået er et 5 stjerners hotell verdig. Første gang jeg bodde på dette hotellet i 2006 var det det flotteste hotellet jeg noen gang hadde bodd på, og servicen var ubeskrivelig god, og det er den fortsatt, men alt som føltes flott og eksotisk med rommet og med badebassenget i 2006 har ikke forandret seg noe, bassenget, flisene rundt osv. Kunne nok trengt en liten oppussing. ...

«Amazing »

«Best hotel in Surabaya! I booked the hotel for my mum so that she can have the best time on Christmas Day. The Four Points team really went above and beyond to make her feel special and at home. Thank you so much! »

«Staslig»

«Fantastic service and the staff at this hotel.»

«客室も綺麗で、スタッフの対応も非常に良かったです。»

«Our room was very clean, the staff was helpful and let us check in a few hours early for free, and the food at the restaurant was great! The location is nice - you can walk to the Tunjungan mall in less than 5 minutes, and walk to Alun Alun in about 10. »

«I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend.»

«I'm definitely a fan of Swiss-Belhotel for international travel going forward. The rooms were clean and the staff exceptionally helpful. »

«The front staff Suara and Amy help us a lot. Excellent service»

«the staff is very nice. When I was going to the toilet, the toilet was dirty. I immediately asked for help from trainees Faizal and Melinda. They helped me immediately. I really appreciated that. Thank you.»

«lots of variety food offered»

«The staff was extremely accommodating and made my stay a pleasure. Indi in customer relations went above and beyond to make sure I had an enjoyable stay. »

«I had a very nice stay. Hotel and food was exceptional. Shuttle to the airport was very convenient. I will be staying there again when i visit Surabaya. »

«Fellesområdene er veldig flotte, men selve rommet var nedslitt med vond lukt på badet og bærer preg av fuktskader. Det kom stadig små fluer ut av slukene. Sengtøyet var rent, men hadde masse gamle flekker på seg. Og man får ikke utdelt små håndklær til å tørke hendene på. Kun et stort til dusjen. Frokostbuffeten var stor og flott, og en god opplevelse! Fint bassengområdet, men med få solsenger og solen kommer bare på terrassen noen få timer pr dag. Vannet var uvanlig kaldt i bassenget. Ok ...

«The check-in and check-out process was fast and efficient. The staff were friendly, the rooms were spacious and clean, and the hotel is conveniently located near Galaxy Mall.»

«ok»

«Hotel is gorgeous , clean and and full hospitality from the staffs, includes security Nice breakbeat menu variation for the buffet. Since this is business hotel, don't expect they have sport facility such as swimming pool or event gym😱»