Dear Mr. Tommy, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management

Thank you for your review and for choosing to stay with us. We're delighted you had a positive experience with us. we are look forward to see you back again.

Thank you for your fantastic review! We're pleasedto hear you enjoyed your stay. We can't wait to welcome you back soon!

Thank you for your fantastic review! We're delighted you had a positive experience with us. We can't wait to welcome you back.

Thank you for your glowing review! We're delighted to hear you enjoyed your stay at Zenmaya Oceanfront Zeascape and appreciated our friendly staff, including Kh.Mike our Resort Manager. It was our pleasure to ensure your happiness and comfort. We're excited about our new Executive Chef too! We look forward to welcoming you back for another relaxing stay. Best regards.

Thank you for your perfect 10/10 rating! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon.

Thank you for your 4/5 rating. We appreciate your feedback and hope to see you again soon.

Thank you for your review. I'm glad to hear that you had a wonderful stay with us. We look forward to seeing you back again.

Thank you for your kind words about the views and cleanliness! We appreciate your feedback. We understand the location might be less convenient for some, but we're delighted you enjoyed our pool and dining. We hope to welcome you back soon!

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Looking forward to welcoming you again soon!

Dear Vanessa,Thank you for your review. We are glad to know that you enjoyed our staff and service. We are sorry to hear that you were not satisfied with the property conditions and facilities. We have recently installed a coffee machine in the guest rooms and have replaced the floor deck at our infinity swimming pool, in order to make your stay more enjoyable on your next visit. We will also be sure to inform our outsource spa to make improvements, and we hope you will give us another chance to provide you with a better spa experience in the future.Regards,Payap SResort Manager

Dear Na,Thank you so much for taking the time to provide us with such a high score review of your stay at our hotel. We hope to welcome you back to our hotel in the future.Regards,Payap SResort Manager

Dear Steph, Warm greeting from U Zenmaya Phuket. It was a pleasure having you as our esteemed guest and truly happy to know that you have enjoyed your overall resort experience. Most importantly, I am delighted to share with my team how much they continued to make each and every experience a memorable one. On a different note, please accept my sincere apologies on behalf of the team for the inconvenience caused during your stay. Your comment regarding the spa was shared with the respective manager. Please be assured that corrective actions have been immediately implemented. We hope your future travel also take you back to Phuket as we look forward to welcoming you back at U Zenmaya. Sincerely yours, Yaowanarth Phothiprom General Manager

Dear Jane, Thank you for your short and sweet compliments. It was a pleasure having you as our guest and happy to know that you have enjoyed your overall resort experience. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket in the not too distant future. Graciously yours, Yaowanarth Phothiprom General Manager

Dear Anonymous, Thank you for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at U Zenmaya Phuket did not meet your expectations. As a valued guest, your constructive criticism and comments are very important to us and we take very seriously. We are disheartened that we did not have the opportunity for service recovery during your stay. May I end by thanking you once more for sharing your feedback with us, I hope that the inconveniences you endured do not stop you from staying with us in the future. I hope to have the pleasure of welcoming you back to U Zenmaya Phuket so that we may have another chance to prove our high standards to you on your next visit to Phuket. Yours Sincerely, Yaowanarth Phothiprom General Manager

Dear Frances, Our sincerest Thank You for your delightful description of your recent stay at U Zenmaya and for giving our hotel the best rating! We are thrilled that you have enjoyed your stay, from the picturesque views of the Andaman Sea from our facilities to the food that savored the excellent. We are humbled that you admired the level of service we provide our guests, in our goal to continuously deliver authentic, gracious Thai hospitality and create the magic of a unique experience at U Zenmaya. Your kind words serve as an inspiration to the team and for them to continue to do well. We eagerly await the privilege to be at your service and welcome you again for another exceptional stay at U Zenmaya Phuket. Graciously yours, Yaowanarth Phothiprom General Manager

Dear Value Guest, Thank you for your short and sweet compliment. We are truly happy to learn that you had a wonderful time with us and we are delighted by your encouraging feedback. We hope your future travel also take you back to Phuket as we look forward to welcoming you again at U Zenmaya. Sincerely yours, Yaowanarth Phothiprom General Manager

Dear Anonymous, Thank you for staying at U Zenmaya Phuket and for sharing your high satisfaction rating with us. We are truly happy to learn that you had an enjoyable stay and we hope your future travels also take you to Thailand as we love to see you again at U Zenmaya Phuket. Sincerely yours, Yaowanarth Phothiprom General Manager

เรียน คุณAnonymous, ขอขอบพระคุณเป็นอย่างสูงที่แบ่งปันประสบการณ์การพักผ่อนของคุณที่ ยู เซนมายา ภูเก็ต อย่างไรก็ดี เราเสียใจเป็นอย่างยิ่งที่ทำให้การเข้าพักของคุณ ไม่เป็นไปตามที่คาดหวัง และขออภัยที่การบริการของเราในครั้งนี้ที่ไม่เป็นไปตามมาตรฐาน และทางโรงแรมฯ จะนำความคิดเห็นของคุณ ไปใช้ในการอบรมและปรับปรุงการทำงานและการบริการต่อไป และเราหวังเป็นอย่างยิ่งว่า จะได้รับโอกาสต้อนรับและดูแลคุณ ในการพักผ่อนในโอกาสหน้าอีก เพื่อเราจะได้ให้บริการอย่างดีที่สุดตามมาตรฐานของ U ด้วยความเคารพ ผู้บริหารและคณะ

เรียน คุณT, ขอขอบพระคุณเป็นอย่างสูงที่เลือก ยู เซนมายา ให้ดูแลการพักผ่อนของคุณ และขอบพระคุณสำหรับคำชื่นชม ซึ่งทำให้เราแน่ใจว่า เราได้ให้บริการตรงตามความคาดหวังของลูกค้า และทำให้ลูกค้าได้มีช่วงเวลาที่มีความสุข เมื่อเข้าพักกับเรา ซึ่งเป็นความมุ่งมั่นของเราทุกคนที่ ยู เซนมายา ภูเก็ต ขอขอบพระคุณอีกครั้งสำหรับการร่วมแบ่งปันประสบการณ์การเข้าพัก และหวังเป็นอย่างยิ่งว่า ยู เซนมายา ภูเก็ต จะมีโอกาสได้ต้อนรับท่านอีกในโอกาสหน้า ด้วยความเคารพ ผู้บริหารและคณะ