6/10 – Grei
chad
Reiste med familie og små barn
13. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked a room for me and my two boys (6&7) early in the morning using Expedia. The room totaled 385$ not including the 25$ parking and 25$ “resort fee” … Insane, but I needed a Mother’s Day away from our house that is under construction. I didn’t see that check in was at 4pm. Very late check in for a 400$ room if you ask me. I show up at 1:30 and am told I can’t check in until 4 as there was no availability for early check in. Ok that’s fine. I take my kids riding around and go grab a bite to eat. I finally show back up at 4pm to check in, and am told my room still isn’t ready.
Over 400$ for this room… and still can’t get in at my very late 4pm check in…
Finally I get to check in at 4:45. I do want to mention that the Lady at the front desk was overly sweet and very apologetic. But I feel like three bags of chips and a couple sparkling waters couldn’t make up for such a late check in to a room costing over 400$. I would have loved a compensation on late check out but was charged 60$ for an extra 2 hours the next morning….
Very frustrating. But.. whatcha gonna do…?
chad
Bodde her 1 natt i mai 2024