Hoteller med basseng i Joetsu

«This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.»

«Its a huge hotel with all facilites. The rooms were ok, but you could see that it is an older hotel and could use some refurbishement. The restaurants on site was mostly buffet and not something to write home about. The area is fantastic though.»

«The room was everything I dreamed of having in an Onsen. It was beautifully appointed and impeccably clean. We chose the room with the western beds and found it quite comfortable and very spacious. The staff was extremely helpful. Spoke English well, and the food was amazing. The presentation of both our breakfast and dinner was a beautiful display of Japanese aesthetics. We loved the mineral bath, and we love the fact that we had an indoor and an outdoor mineral pool.»

«素晴らしいです»

«Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura.»

«最寄りＩＣからは少し離れていますが、 ホテルの目の前のスキー場の雪質がとてもよく、スキー、スノーボードを十分楽しめました。 お部屋もきれいに整えられており、快適な滞在でした。 アメニティも十分でした。 オプションで参加したスカイランタン、とても幻想的で素晴らしかったです。 宿泊当日が節分だったため、ホテルフロント付近にて、鬼退治の豆まき、福まきのイベントもあり、5歳の娘も親の私たちも楽しんで参加させていただけました。 また滞在したいと思えるホテルでした。»