Hoteller i Joetsu

«お風呂が、少し年代を感じましたが、その他、申し分ないです。また利用させていただきます。»

«キレイで快適でした。朝食無料なのが嬉しいです。»

«部屋が広い»

«Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much. »

«館内の温泉は広々としていてとても便利で、特に露天風呂は雰囲気が素晴らしく、感動しました。全体的にとても良く、気に入りました。»

«長野マラソンに参加のため滞在しました。 その旨を伝えると、スタートは朝早いため朝食会場での食事ができないので、おにぎりとプロテインを用意してくれました。 その心遣いがありがたかったです。 基本的に問題点はなかったのですが、あえてあげるなら2つ。 1つ目は客室に向かう途中のところに喫煙スペースがあり、嫌煙家の自分は必ずその前を通らないといけないのが苦手でした。 2つ目はサウナが欲しかったです。»

«Good»

«The person that ran the inn was one of the nicest people I have met in my life, didn’t speak much English but she was very sweet»

«お風呂が広くて良かった。»

«We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most ...

«今回ロッジ棟でしたが とても良かったです»

«また泊まりたいです。 プールも清潔で良かったです。»

«煎餅布団に隙間風の部屋、煩い宿泊者… 全く眠れませんでした。»

«The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese ...

«The on site Onsen natural baths, being able to choose either a private Onsen or alternative public baths, in the hotel. The private baths meant we could have the bath space to ourselves and wear a cosi! We were provided lovely fresh linen traditional robes, towels and footwear, fantastic traditional experience staying in this traditional Japanese accommodation, family run, with everyone being super helpful and friendly. Free coffee machine in reception. Why stay in a concrete tower block when ...