Hoteller nær Jesselton Point fergeterminal

«If it wasn’t for the fact that I found the door to my room open after returning from the rooftop pool area, I would have given a better score. It was most likely housekeeping that had forgot to close and lock the door after cleaning. Luckily I used the inroom safe and nothing else was stolen. Even though I reported it both to the reception and a guy from housekeeping, no one seemed to really care and I never even heard from anyone afterwards. Such things should never happen at a hotel of Mercure ...

«Family run business, very friendly and accommodating staff. Room was clean, basic amenities (eg dated wardrobe). Sheets and towels clean, a few with stains. Very close to Gaya st and 2 great supermarkets next door.»

«Located in the Suria mall»

«Gode senger, store rom, hyggeleg betjening og sentral beliggenhet.Hotellet var under renovering og fellesområdene kunne ikke benyttes. Rommene bør klareres fra betjeningen før gjestene ankommer. Vi bodde på dette hotellet to ganger i løpet av vår tur og begge gangene måtte vi tilkalle betjening pga flere mangler ved ankomst; safen var låst, kjøleskapet virket ikke. Slikt tar mye tid og er iriterende når man ankommere sent og bare vil legge seg.»

«Aircondition på værelse 306 larmer utroligt meget. Der var små myre på værelset uden vi havde mad der hvor de var. Personalet kunne godt være mere imødekommende og engageret i deres arbejde… God lokation tæt på alt »

«room was clean and relatively well maintained. the staff were very helpful and polite»

«The pictures and the rating for the hotel and rooms were misleading. The rooms were fithy. The walls were covered in dust. The dust on some of the flat surfaces was so thick that it must have been there for months or possibly years. A/C unit made popping sounds all day an night and barely worked. The shower leaked all over the tiny bathroom floor. There was only hot water for less than 2 minutes to shower with and then went ice cold. The towels were paper thin and felt like sandpaper. The ...

«A RECOMMENDED HOTEL THAT THAT IS VERY WELL MAINTAINED, CLEAN AND OFFERS VERY GOOD ACCOMMODATION IN ONE OF THE TOP LOCATIONS IN KOTA KINABALU...THE STAFF AND THE MANAGEMENT IS GENUINELY FRIENDLY AND HELPFUL...THE HOTEL IS LOCATED NEXT TO SEVERAL OLDER MALLS (WISMA MERDEKA AND THE KK MALL) AND THE NEW SARIAH SABAH MALL...THE FARMERS MARKET AND GAYA STREET ARE JUST A COUPLE OF HUNDRED METERS AWAY...LOTS OF GREAT RESTAURANT CHOICES NEARBY...HIGHLY RECOMMENDED!»

«Nice hotel which had all the things we needed. Two restaurants, pool and gym. The gym is pretty good equipped. We never used the pool, though. Breakfast was good, and we used room service and the food was also good there. No real vegetarian dishes, but they make vegetarian on request but charge full price. Overall we are very satisfied and found this hotel good value.»

«Great location, 24/7 security that let ut in at night. Simple room but perfect for exploring the city.»