Hoteller nær Jesselton Quay

«I think the cleanliness can be improved especially the carpets need cleaning. Besides that, air conditioners in both rooms need servicing as they were emitting unpleasant odor when running. »

«Family run business, very friendly and accommodating staff. Room was clean, basic amenities (eg dated wardrobe). Sheets and towels clean, a few with stains. Very close to Gaya st and 2 great supermarkets next door.»

«If it wasn’t for the fact that I found the door to my room open after returning from the rooftop pool area, I would have given a better score. It was most likely housekeeping that had forgot to close and lock the door after cleaning. Luckily I used the inroom safe and nothing else was stolen. Even though I reported it both to the reception and a guy from housekeeping, no one seemed to really care and I never even heard from anyone afterwards. Such things should never happen at a hotel of Mercure ...

«room was clean and relatively well maintained. the staff were very helpful and polite»

«Located in the Suria mall»

«Don’t stay here. Cigarette smoke from ventilation, makes the place stink. The towels are musty and questionable. I had booked as a solo woman to have my own safe space but didn’t feel very safe, the owner banged on the door at 11:30pm wishing to come in without prior texting me calling me on my phone etc. I was asleep at the time and terrified. Landlord claimed that someone reported no lights in my apartment so he had to investigate. Who is looking and why? No lights after 11pm? Could someone be ...

«Gode senger, store rom, hyggeleg betjening og sentral beliggenhet.Hotellet var under renovering og fellesområdene kunne ikke benyttes. Rommene bør klareres fra betjeningen før gjestene ankommer. Vi bodde på dette hotellet to ganger i løpet av vår tur og begge gangene måtte vi tilkalle betjening pga flere mangler ved ankomst; safen var låst, kjøleskapet virket ikke. Slikt tar mye tid og er iriterende når man ankommere sent og bare vil legge seg.»

«The pictures and the rating for the hotel and rooms were misleading. The rooms were fithy. The walls were covered in dust. The dust on some of the flat surfaces was so thick that it must have been there for months or possibly years. A/C unit made popping sounds all day an night and barely worked. The shower leaked all over the tiny bathroom floor. There was only hot water for less than 2 minutes to shower with and then went ice cold. The towels were paper thin and felt like sandpaper. The ...

«Very central, modern, clean and spacious. Highly recommended! Note: no elevator and you must be able to carry luggage 3-4 floors upstairs.»

«Room was clean with a nice view of bay, great swimming pool overlooking bay. Great location right next to waterfront, market, shopping mall. Staff where all friendly during interaction. Can recommend staying here. Only small negative is the air conditioner was not great. But otherwise great stay, thanks. »

«A RECOMMENDED HOTEL THAT THAT IS VERY WELL MAINTAINED, CLEAN AND OFFERS VERY GOOD ACCOMMODATION IN ONE OF THE TOP LOCATIONS IN KOTA KINABALU...THE STAFF AND THE MANAGEMENT IS GENUINELY FRIENDLY AND HELPFUL...THE HOTEL IS LOCATED NEXT TO SEVERAL OLDER MALLS (WISMA MERDEKA AND THE KK MALL) AND THE NEW SARIAH SABAH MALL...THE FARMERS MARKET AND GAYA STREET ARE JUST A COUPLE OF HUNDRED METERS AWAY...LOTS OF GREAT RESTAURANT CHOICES NEARBY...HIGHLY RECOMMENDED!»

«Staff was fantastic and super helpful and responsive. Moved me to a room with a view when checking in. Hotel is a little dated in terms of furnishing, but I can’t complain for the price. Felt safe the whole time, 24hr front desk for wacky checkout times, and convenient location across from the mall. Only major complaint is the noise at night. Albeit I was offered a quiet room or a room with a view, but just a little frustrated with waking up around 2-3am every night because of motorcyclists ...

«Fantastisk beliggenhet midt i sentrum. Stilig interiørdesign og utstrakt bruk av lokale materialer og kunst. Stort basseng som kan brukes til trening i øverste etasje. Eneste forbedringspunkt er at det manglet strykjern, skoskje og badevekt på rommet. Svært rimelig hotell, men frokosten er litt dyr, selv om buffeten er svært rikholdig og variert. »