Hoteller i Jesmond Dene

«Room was dirty especially the pull out couch it had bed bugs and matress had a lot of stains and they didn’t have sheets on it and the tub was full of mildew and me and my kids woke up with bug bites. Kitchen sink was dirty also when water was coming out»

«Free parking, WiFi, breakfast and even free dinner both days during our two night stay.»

«Easy»

«Yes was really great 👍 »

«Great property really enjoyed our stay»

«only stood a night but it was great and very clean!»

«The staff was great, the rooms were fine but the noise from the freeway and street was awful. The staff helped us cancel the rest of the stay and helped in getting us a refund.»

«The hotel was in a great central location, the staff was very friendly and helpful. I had an issue with my bathroom sink and they fixed it pretty quickly. The rooms were very nice and provided many amenities no longer provided by other hotels. »

«Yes it did»

«Excellent customer service, our stay was awesome!»

«The properly was clean and we'll maintained. The staff was friendly. Great pool. The only negative experience was related to the restaurant. »

«Great location and value! There were no blankets in the room so we had to ask for those. Also, the living room phone didn’t work. Only there overnight but would love to stay longer some time.»

«I didn't have a pet . Its very dark at night coming from pala wedding reception. »

«Clean room friendly staff »

«Everything was wonderful we come every year »

«Clean place, great teamwork»

«The room was very nice and clean. The staff was very friendly and helpful. We would stay here again»

«They provide Housekeeping every other day, atleast ask ppl if they want clean towels, trash cleaned every day or not»

«Yes»