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Anmeldelser av 21st Floor 360 Suitop Hotel

21st Floor 360 Suitop Hotel
Ben Yehuda 34, Jerusalem

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 211 av totalt 339 anmeldelser." "
Rangering på 8 − Bra. 71 av totalt 339 anmeldelser." "
Rangering på 6 − Grei. 19 av totalt 339 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 339 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 339 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
New property with probably the best views in town
Fantastic view of old Jerusalem. This is a completely new place and although you might feel odd going through an "office entrance" to the building, the top floor hotel is giving you a very secluded and private accommodation. I will definetely return here again should I stay in Jerusalem again.
Svar fra Eyal Shragay den 9. jan. 2016
Dear Guest, I'm pleased to hear you had a memorable experience. And thank you for recommending our hotel to other travelers. We do take a pride in offering our guests absolute privacy combined with outstanding view. We are looking forward to have you as the guest again. Sincerely, Victoria

10/10 – Utmerket

Abraham

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
easy check in. very friendly helpful staff wasn't able to use AC
Bodde her 3 netter i januar 2024
Svar fra Oz, Reception manager den 7. apr. 2024
Thank You Abraham for your great review. For future stay please note we are available 24\7 to help with any problem that might occur during the stay.

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very beautiful , great location , very comforatble , i recomend it a lot !
Bodde her 2 netter i oktober 2023
Svar fra Oz, Reception Manager den 7. apr. 2024
.Thank you for your recommendation dear ElizabethHoping you will come to stay with us again.

8/10 – Bra

Stephen

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.
Bodde her 6 netter i oktober 2023
Svar fra Oz, Reception manager den 7. apr. 2024
Thank you very much Stephen for your kind words.We are happy to hear you had a lovely stay and hoping to host you again in the future.

8/10 – Bra

Izhak

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Oz, Reception manager den 7. apr. 2024
Thank you Izhak for your warm words. You are always welcome in our hotel.

10/10 – Utmerket

SON

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a good trip with excellent hotel.
Bodde her 4 netter i september 2023
Svar fra Oz, Reception manager den 7. apr. 2024
Thank you Son. We hope to see you again in the future.

8/10 – Bra

Bernard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2023
Svar fra Oz, Reception manager den 7. apr. 2024
Thank you Bernard for your great review.We are happy to hear you enjoyed your stay.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Oz den 31. aug. 2023
Dear Guest, Thank you for staying and for your great review

10/10 – Utmerket

Scott

Views are great especially facing old city
Bodde her 3 netter i august 2023
Svar fra Oz den 15. aug. 2023
Thank you for your review ScottWe will be happy to host you again

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Penthouse luxury!
This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!
The view from our apartment. Amazing!
Bodde her 4 netter i juli 2023
Svar fra Oz den 15. aug. 2023
Stephen thank you so much for your lovely review. It would be our pleasure to host you again in the future.

8/10 – Bra

Carmelita

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.
Bodde her 4 netter i juli 2023
Svar fra Oz den 15. aug. 2023
Thank you Carmelita for your kind words

10/10 – Utmerket

eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Magnifique vue sur Jérusalem et à pied de Ben Yehouda street… très active en soirée.
Bodde her 2 netter i juli 2023
Svar fra Oz den 15. aug. 2023
Eric Thank you very much for staying with us.You are always welcome in the future.

10/10 – Utmerket

Mariya

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious rooms and location is good
Bodde her 2 netter i juni 2023
Svar fra Oz den 15. aug. 2023
Thank you Mariya for your lovely reviewWe are happy you enjoyed the spacious of our rooms.

10/10 – Utmerket

juan carlos

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Esta muy bien localizada. A solo 10 minutos caminando a la ciudad vieja. El lugar es amplio y cómodo. Lo recomiendo
Bodde her 6 netter i juli 2023
Svar fra Oz den 16. aug. 2023
Thank you Juan Carlos for your warm words. You are always welcome in our hotel.

10/10 – Utmerket

fred

Bodde her 2 netter i juni 2023
Svar fra Oz den 16. aug. 2023
Thank you Fred for your perfect review. We will be happy to host you again.

8/10 – Bra

Daniel

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The hotel provides great space for the family ina central location in Jerusalem. They provide good breakfast vouchers to get you out and into the city with a full tummy in the morning from a local eatery. While the rooms were spacious everything in them was breaking or on the cusp of breaking. Faucets falling off, multiple door handles falling on the floor, stair railings wobbling and keeping you safe with just a tiny screw, beautiful island in the kitchen that falls over when you lean on it, and mold in the bathrooms. It felt like the room was designed to look good in a photo but was not ultimately maintained for actual guests. The rooms served us well and provide spectacular views of the city. On the next visit I will still consider using this hotel but will definitely look for alternatives.

4/10 – Dårlig

Alon

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our department was not clean - to say the least: rice in sink, hair in bathroom and more The toilet seat was broken as were mirror,s.
Bodde her 3 netter i juni 2023

8/10 – Bra

david

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It doesn’t look like a hotel from the outside. But when you go to 21 st floor there’s the apartments. Excellent view! So much to do around. Very walkable. Excellent breakfast from local venders. Friendly staff too. A couple minor maintenance issues but the rooms are comfortable and have everything you need.
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Rene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
AWESOME apartment hotel
This apartment hotel is AWESOME. Two-level suite, so actually the 21st snd 22nd floors. 12 or 13 units around the 21st/22nd floors. Kitchen with appliances, dishes, cookware, etc., dining room/living room, and bathroom, downstairs. Large bedroom and bathroom with hot tub bath/shower upstairs. Nicely furnished, comfortable bed. Picture window along the width of the downstairs. In addition to a traditional dining room table, there was a bar-type table along the entire width of the picture window with high-top chairs so that you could eat or drink wine while enjoying the beautiful view. Our unit looked north in the direction of the Knesset and the Chords Bridge (aka the Bridge of Strings). There was a telescope next to the window. What a great extra! Very conveniently located. Right across the street from one end of the pedestrian area of Ben Yehuda Street and the bus stops to go anywhere in Jerusalem. (You'll need a Rav Kav transit card for the buses and trains.) Lots of good shopping and eating on or right off of Ben Yehuda Street. The apartment came with breakfast vouchers for 3 cafes and restaurants very nearby. The only negative about this apartment is the twisty staircase between the 2 levels. We decided to keep our suitcases downstairs rather than carry them up the narrow winding staircase. The next time we come to Jerusalem, this will be our FIRST CHIOCE of hotels.
Bodde her 2 netter i mai 2023

2/10 – Forferdelig

Brian

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service was not rendered by the hotel. I showed up to the hotel to check in and nobody was there to answer the interphone or be available during our arrival day, therefore; I could not use the service. I left the hotel without knowing where to go at 5am. The least that the hotel could do is a refund, but not even. I paid for a service that I have never used. I am warning everybody DO NOT to go to this hotel EVER.
Bodde her 2 netter i april 2023

10/10 – Utmerket

Kunhao

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I feel so SORRY to write a late review, so many stuff to catch up after I came back from my Israel trip and finally I can share my experience here. We stayed in this amazing hotel for three nights between Apr 01 to Apr 04 when we traveled to Jerusalem. The hotel is in a very convenient location close to restaurants, shopping area, train/bus station and even have a HUGE local market nearby which we were there everyday (actually serval times in a day!)to try all kinds of local street food and fresh fruit and vegggie. The manager and staffs are very friendly to us. On the first day there was a issue with the air conditioning. After we talked to the manager Oz and the owner, you know what? He actually gave me a great offer that I could not refuse and upgrade us to the president suite which is facing right to the Temple Mount. what a magnificent view! I will never forget such a nice view in my life. Thank you so much Oz! I will definitely comes back again. I have already missed Jerusalem and Israel. This is the best place I have ever been!
Bodde her 3 netter i april 2023
Svar fra Oz den 28. mai 2023
Dear Kunhao Thank you so much for your kind review. I'm sure I'm speaking by the name of everyone here when I say that you were absolutely fantastic guests and it would be a true pleasure to host you again in the future.Best regards and please book again Yoel, Oz, Anas and the rest of the 21stFloor family!

6/10 – Grei

Moshe

Reiste med en gruppe
Likte: Romkomfort
Likte ikke: Renhold
Kind of a let down
It wasn’t the cleanest. Found some hair in the bathroom and on the towels. It was comfortable though. However, there was no air conditioning. The pictures posted were very deceiving. I would give this place a 3/5.
Bodde her 3 netter i januar 2023
Svar fra Oz den 16. jan. 2023
Thank you for your review Moshe.We put cleaning of course on the top of our list and if the guest is still not happy we will send the cleaning staff again as much as necessary to ensure till the guest is satisfied. As for the pictures, there were taken when the hotel was brand new so there might be some difference as in any hotel. We are in a process of renovating and improving the suites. Your suite has just been renovated with new wall care and new accessories have been added.For your last point about the AC, during the winter the all hotel's system is switching to heat mode.

2/10 – Forferdelig

Marshal

Reiste med familie
Likte: Romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2022

10/10 – Utmerket

MINDEL

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very happy though a little difficult with car parking and strollers narrow exit way
Svar fra Oz den 16. jan. 2023
Thank you for your kind words Mindel We made parking instructions to the more convenient parking more clear

8/10 – Bra

Jill

Reiste med familie
Likte: Personale og service og romkomfort
Great location
Staff were Fantastic! The rooms were a bit broken but the view was amazing and the staff were amazing
Bodde her 4 netter i desember 2022
Svar fra Oz den 16. jan. 2023
Thank you so much for your review Jill We are hoping to see you again in the future!

2/10 – Forferdelig

Malka

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Horrible experience
Svar fra Oz den 16. jan. 2023
Guest was unhappy in before she have seen the room.We did our best to please her but it wasnt enough.

10/10 – Utmerket

Ruben

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Emplacement de l’hôtel top . Chambre atypique et très agréable . Personnel très accueillant . Je recommande vivement !!
Bodde her 3 netter i november 2022
Svar fra Oz den 27. nov. 2022
Ruben Thank you so much for your lovely reviewHoping to see you again in the future :)

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An excellent stay. Location was perfect, staff could not be more helpful. Had choice of 3 breakfast locations to pick from each day. Two floor roomy suites.
Bodde her 1 natt i oktober 2022
Svar fra Oz den 27. nov. 2022
Hi Richard We are very happy to hear you enjoyed your stay with usIt would be our plesure to host you again :)

10/10 – Utmerket

Allison

Bodde her 3 netter i september 2022
Svar fra Oz den 22. mars 2023
Thank you for your great review Alison. Hoping to host you again in the future :)

4/10 – Dårlig

Dorit

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Debbie og Aventura

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Centrally located, FABULOUS panoramic views. Quiet.
Bodde her 3 netter i august 2022
Svar fra Oz den 7. sep. 2022
Dear special DebbieIt was a true plesure to meet you Thank you so much for your review Your always always welcome!

8/10 – Bra

Darren

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location and very friendly staff. Rooms were great for a family
Bodde her 2 netter i august 2022
Svar fra Oz den 4. sep. 2022
Thank you Darren for your reviewHope to see you again in the future :)

10/10 – Utmerket

Noah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a gem. Yoel and his team are professional, reliable, communicative, and accessible. The property is in the most ideal location, directly across the street from Ben Yehuda. Rooms are updated, very large, and private. Views are incredible.There is also a Shabbos elevator. Very affordable for what you are receiving. I'd stay here over the smaller rooms at the more expensive hotels any day. Would definitely stay here again.
Bodde her 4 netter i juli 2022
Svar fra Oz Reception den 8. aug. 2022
Hi Noah :) Thank you so much for your kind review! It was a plesure to host you and your welcome at any time :)

10/10 – Utmerket

Edgardo

Bodde her 3 netter i juli 2022

10/10 – Utmerket

Frank

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hôtel très agréable. Vue magnifique sur tout Jérusalem. Très bien placé. A recommander.
Bodde her 1 natt i juli 2022
Svar fra Oz Reception den 8. aug. 2022
Muchas Gracias for your review (: Your always welcome

10/10 – Utmerket

Diana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very accommodating and always aimed to please. This is a great place for a family who needs extra space and wants nice accommodations
Bodde her 1 natt i juli 2022
Svar fra Oz Reception den 8. aug. 2022
Thank you so much for your review Diana It was our plesure to have you

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The 21st Floor Hotel is in the perfect place in Jerusalem. It is well-located and our room had a wonderful view of the old and new city. We could walk to the old city and there were lots of restaurants in the area. The room was clean, but there were some items in need of refreshing. The staff was really helpful and friendly.
Bodde her 2 netter i juli 2022
Svar fra Oz Reception den 8. aug. 2022
Thank you Brian for your kind words

10/10 – Utmerket

Lior

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great apartment hotel
Large apartments. Breakfast Is at very good coffee shop which is 2m walk. Comfortable. Service is very good
Bodde her 1 natt i juli 2022
Svar fra Oz Reception den 8. aug. 2022
Thank you Lior Your welcome at any time

10/10 – Utmerket

Nitzan

Bodde her 2 netter i juni 2022

2/10 – Forferdelig

Alberto

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room in terrible condition
Bodde her 1 natt i juni 2022
Svar fra Oz Reception den 8. aug. 2022
Hi Alberto Thank you for your review we will be happy to have more details from you so we can know better what was the issue

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view at this hotel was second to none, 21st floor on top of an office building , its truly was a 360 degree view. Each apartment (We booked 5 apartments) Each had its own personality, and each had its bedrooms on a second floor. The amenities included espresso machines in every room as well as available 24/7 in the office pantry area. The staff was friendly and helpful. Shabatt dinner was not only excellent but also enough food for 3 meals.
Bodde her 6 netter i juni 2022

10/10 – Utmerket

Eddie

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really impressed rested with the room, great view, and the surrounding area had everything we needed.
Bodde her 1 natt i juni 2022
Svar fra yoel den 16. juni 2022
We are happy to host you And glad you enjoyed See you next time

10/10 – Utmerket

Robin

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great friendly staff and amazing view. Quiet!
Bodde her 1 natt i juni 2022
Svar fra yoel den 16. juni 2022
We are happy to host you And glad you enjoyed See you next time

10/10 – Utmerket

jeremias

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Somebody personally reached out to me making sure what time i will arrive. Phenomenal customer service. Breathtaking view and great location. Rooms are nice and clean.
Bodde her 1 natt i mai 2022
Svar fra yoel den 16. juni 2022
We are happy to host you And glad you enjoyed See you next time

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
It’s a perfect location and a perfect place for a family. The rooms a good, but needs to be updated to be great. The staff are very helpful.
Bodde her 3 netter i mai 2022
Svar fra yoel den 16. juni 2022
We are happy to host you We are currently in the process of renovating the rooms, refreshing everything needed. See you next time

10/10 – Utmerket

Pamela og Boca Raton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location with amazing view!
Bodde her 5 netter i april 2022
Svar fra yoel den 16. juni 2022
Thanks for the accommodating response :)

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a very good experience. The people working there are so kind! Omar was so accommodating. The location is amazing. I would stay there again
Bodde her 2 netter i april 2022
Svar fra yoel den 16. juni 2022
We are also waiting for you again

8/10 – Bra

Adar

Bodde her 1 natt i mars 2022
Svar fra Eyal den 20. mars 2022
Thank you for your rating!

10/10 – Utmerket

ADI

Bodde her 1 natt i mars 2022
Svar fra אייל, צוות קבלה den 13. mars 2022
תודה רבה עדי על הציון הגבוה! שמחנו מאד לארח אתכן בסוף שבוע האחרון. מוזמנות תמיד

10/10 – Utmerket

Lois

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021
Svar fra Eyal den 2. mars 2022
Thank you for the high ranking! Eyal