Hoteller nær Jenks Lake Junction Recreation Area

«Unique lodging for big bear area. Enjoyed it.»

«While the staff was friendly and helpful when needed. However we did not know the access to all the utilities or where they all were? Also, advertises a bar and restaurant which wasn’t opened ? Also, website shows a sauna but we did not get to use it? Again the room, parking, & the property was delightful but not being able to walk to village a bar and restaurant on grounds would have been better. Overall a 4 out of 5»

«I booked a stay just for 1 night and confirmed everything. Got the receipt, cabin number, door code. Etc, early the day of the check in. Drove up there to find out that they double booked our stay and could not accommodate us. We drove 2 hours with 2 babies with us to find out that we can’t stay to a cabin that we wanted. I still appreciated the offers of atleast getting us alternative stay to their property or other properties, but it’s just really inconvenient and waste of time not having what ...

«Great location. Room was very dated. There was hair on a towel and sink. There was a cigarette butt on the ground outside the room door.»

«I really enjoyed my stay at the hotel. Everything was clean, comfortable, and relaxing. The staff was friendly, helpful, and made me feel welcome. Thank you for the great service and hospitality. I would gladly stay here again!»

«The staff was very nice but both the shower and the bathroom didn't drain. not a good stay.»

«First off, this property is in transition from an old hotel to an updated one. We saw painting in progress. The lobby has a great vintage vibe as was the design of the microwave and fridge in our room. Our overall experience was not great though. Our room shared a wall with another and we heard them and their t v into the early morning hours. The shower was clean but took TEN minutes to get hot. Two towels and one washcloth was provided for a two night stay. The bed was a other issue and ...

«Enjoyed our stay ! Always looking forward our stay . Staff is awesome .»

«Great location! Very clean room! Great staff. »

«Clean room»

«The rooms were clean and so quaint, very roomy, nice hot showers, and the fireplace/heater worked great! The staff were each do delightful & friendly. The breakfast each morning was absolutely delicious!! Definitely worth the stay. Thank you for the complimentary popcorn/drinks/tea. We had an amazing stay »

«Breakfast and staff were great, however, the beds were extremely uncomfortable and hard and would make noises anytime you would move around on the bed, to the point where it felt like the bed was going to break at any given moment. The structure of the bed felt unsafe.»

«Fantastic, yet brief stay. Very helpful staff, thoroughout both before & during the stay»

«Hello. the location is ideal in Big Bear. My room was neat and clean. The staff was friendly and efficient. They were professional and courteous. A couple of maintenance items that could use improvement. The hot tub was not hot. There was a smell of gas leak in the stairwell next to the front lobby. The upstairs third floor bedrooms were very hot at 85 degrees. The hallways upstairs were also very hot. We opened the windows to get some breeze to ease the heat. These appear to be all fixable ...

«No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again.»

«Old motel. Dated but I knew that when I made reservations. Needed help to get the heater and the TV going but they sent someone right away and then no further issues with them after that. Nice location. Good for a one night stay. Pool was heated which was a nice surprise for this early in the season.»