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Anmeldelser av Sari Pacific Jakarta, Autograph Collection

5 out of 5
Sari Pacific Jakarta, Autograph Collection
Jl. M.H. Thamrin No. 6, Menteng, Menteng, Jakarta, Jakarta

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 27 av totalt 86 anmeldelser." "
Rangering på 8 − Bra. 36 av totalt 86 anmeldelser." "
Rangering på 6 − Grei. 15 av totalt 86 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 86 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 86 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Fumiko

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed at this hotel more than twenty times. The most important for us travelers is not the facility, but the hotel staff. The facility of this hotel is excellent, but what they can be proud of is their staff and their services. Some inconveniences may occur as they are human and also we guests are human as well. However, their follow-up s are always timely and perfect, that is why I love this hotel.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Nick

Bodde her 1 natt i april 2024

10/10 – Utmerket

Munkhjargal

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay in here
Bodde her 5 netter i april 2024

10/10 – Utmerket

Pinhowinata

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
this is one of the oldest hotel in Jakarta, they are still under renovation for some parts of hotel but grand deluxe room and lobby are refurbished and nice. service is wxcellent, location is excellent, my room is new refurbished. I'm happy to stay here, wouldnt mind to stay here again
Bodde her 1 natt i februar 2024

8/10 – Bra

KAICHIRO

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Fazil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location Good breakfast
Bodde her 4 netter i januar 2024

10/10 – Utmerket

CHUN TING

Bodde her 6 netter i desember 2023

10/10 – Utmerket

Ten Wee Siong

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My second stay at Sari Pacifc within a month. Still work in progress and undergoing refurbishment. But back here because of my pleasant stay last month. As usual, received a warm welcome by the staff there with their broadest smiles. Special mention to Mr Gusti who greeted us at the front desk and took all efforts to make our stay warm and pleasant. Even gave us a warm send off when we left for home. Definitely a return stay for my next business trip.
Bodde her 1 natt i november 2023

4/10 – Dårlig

YUMIKO

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i november 2023

10/10 – Utmerket

Eunjoo

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
친절하고 깨끗하며 안전한 호텔
호텔1층은 공사중이었으나 나머지는 공사가 끝난상태였습니다. 룸은 매우 깨끗하고 룸클리닝을 청결하게 잘 해주었으며 하우스닥터(의사 간호사)가 상주해있었습니다. 직원들이 매우 친절합니다. 만일 자카르타에 다시 간다면 호텔은 여기로 다시 예약할 것 같습니다
Bodde her 3 netter i november 2023

8/10 – Bra

Ten Wee Siong

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Stayed here on a biz trip. Hotel is under some major upgrading works so the lobby is not aesthetically at its best. Do expect noise during the day. Food needs some serious improvement though the spread is decent. But you can hardly find any more pleasant hotel staff anywhere. Hotel receptionist Ria was very warm and welcoming as were the Guest Relations team Sindy, Trie and Stefany who also did an awesome job at welcoming guests. Lovely touch with a personalized welcome message that was painstakingly crafted on the room mirror. Special mention to Cahya who was so accommodating when I needed to use the meeting room at the private lounge. Was asked regularly by all staff who waited on me on how to improve the hotel. They appear to be genuine in improving their standards. Especially evident through their Service Manager Eko who even walked me to my ride back to the airport.
Bodde her 1 natt i oktober 2023

8/10 – Bra

charu

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was great for me as I was travelling with my female friends and we felt very safe on the property. The staff was very amiable. Although we did face some issues with amenities such as the shower water only running cold, the staff were quick to resolve the issues for us. This hotel is great for travellers seeking safety and convenience as it is within walking distance of many malls and restaurants. Would definitely come again

10/10 – Utmerket

Nicholas

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Mostly good but bathroom design is poor.
Bodde her 1 natt i mai 2023

8/10 – Bra

Malte og Tinglev

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
war alles ok. sauber und höflich
Bodde her 5 netter i april 2023

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i april 2023

10/10 – Utmerket

Pieter

Bodde her 1 natt i mars 2023

8/10 – Bra

HAYATO

Forretningsreisende
Likte: Personale og service
2nd time stay and good to becomed Mariott group
Bodde her 4 netter i mars 2023

6/10 – Grei

Nakajo

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
On Sunday from 5 AM, the rock music festival started and continued until noon. It was annoying me.
Bodde her 8 netter i mars 2023

4/10 – Dårlig

KAYOKO

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2023

10/10 – Utmerket

Glenn

Bodde her 1 natt i januar 2023

6/10 – Grei

San

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Old, renovation still in progress.

2/10 – Forferdelig

Ken

Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wifiが快適でかつ翌日迎えに来てくれる人に分かりやすい宿ということでここを選んだ。 Wifiが不調だったのでネット会議に支障が出そうだった。 部屋を代えてほしいとリクエストしたら価格の高い部屋にアップグレードすれば快適になるからと言って追加料金を要求された。Wifiが使えることを表示してある契約なので追加料金は払えないと言うと技術者を呼んでいるの説明の繰返しになった。 結局会議も買い物も夕食に出かけることも出来なかった。ホテルの日本食レストランがキャンペーンで安くしている看板が立っていたのでサーモンいくら丼をルームサービスで注文しようとした。確認の際、端末の価格を指で押さえて確認を求められた。そこには約２倍の料金が表示されていたので理由を聞くとキャンペーンは昨日終わったので今日からは定価になると言われた。 最終的には看板の値段となった。 ２３時を過ぎても技術者は来なかったのでフロントに苦情を言うと３人の責任者風の人がやって来てやっとWifiの使える部屋に移動することになった。 交換された部屋はスイートルームで台所やミーティングルームも付いておりネットは高速で繋がった。 しかし大切な一泊の夜の時間は６時間余り奪われ何も出来なかった。 部屋はシャワーも使わず寝るだけになってしまった。 もっと早くネットが繋がる部屋に変えてくれればよかったと思う。深夜にスイートルームに変えても日本からの交通費を考えると失ったもの方が大きかった。
Bodde her 1 natt i september 2022
Svar fra Al Fajrin den 31. okt. 2022
Dear Mr. Ken,Please kindly allow me to reply your review use an English.Thank you for taking the time to share your stay experience at Sari Pacific Jakarta!First and foremost, I and the team would like to sincerely apologize for falling to meet your expectations during your recent stay, especially with the one related to internet connection and the issue related promotion at our Japanese restaurant. According your review, I am deeply concerned to read the areas of improvement that you had brought to our attention. Please allow me to assure you this issue will be addressed with the respective department to improve our processes and communication with our guest to give the best service for each guest.We do hope this experience will not alter your confidence in us and while I would not be able to take back your experience, we hope you would still give us an opportunity to regain your trust, provide you with a token of apology and serve you better in future.We thank you again for your valued patronage and look forward to welcoming you back at our Hotel.Your sincerely,Management Team

6/10 – Grei

catharina

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I got old unrenovated room. It doesn’t feel comfortable. I know they are currently renovating. Service is superb , very friendly staff.
Bodde her 2 netter i september 2022

8/10 – Bra

BMS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lieve personeel, lekker ontbijt, dichtbij centrum
Bodde her 3 netter i juli 2022

10/10 – Utmerket

WONKOO

Bodde her 1 natt i mars 2022

10/10 – Utmerket

yenny og Davenport

Bodde her 2 netter i juli 2022

2/10 – Forferdelig

chris

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
NOT HAPPY
The Shitiest stay I had at this hotel the food is tasteless the food is never the same ingredients the service is slow and the airconditioning in the room is appalling rooms hot especially for the Westerners and must keep the curtains closed to have some sort of cool environment overall not good and will never stay there again. I have a Motorbike in Jakarta and i could not park my motorbike on the premisses of the hotel as a guest i had to park of site but if you drive a car you can park on the premisses. How does that work.
Bodde her 5 netter i februar 2022

8/10 – Bra

Ari

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good and clean room but need improvement for resto
Legendary hotel at the central business and government in JL Thamrin. Hotel made a good maintaining of their facility however some of old looking facility are still looking clearly nearby the walking pedestrian from parking lot to lobby. my hotel room look like just renovated with gorgeous looking but some of the wallpaper are out of the glue. Basically room and ramp from lift are okay. The restaurant menu and display are too simple and giving a not good looking as a famous hotel, this need a serious improvement
Bodde her 1 natt i februar 2022

8/10 – Bra

Sangseok

Bodde her 1 natt i oktober 2021

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
おすすめのホテルです
古くからあるホテルですが、部屋はリノベーションしてあり、清潔でした。 ジャカルタ中心部なので、夜遅くでもバイク、トラックの騒音が少し気になりました。
Bodde her 5 netter i juni 2021

10/10 – Utmerket

intan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2020

8/10 – Bra

Ferry Prasetyo

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Got served Non Veg Nachos with Beef to Veg person
The worst experience I had during my stay was when I ordered Vegetarian food and I was served Nachos with Beef. And the hotel wasn't even willing to compensate which was dissapointing.
Bodde her 6 netter i november 2019

6/10 – Grei

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
スタッフの対応はとても良かったです。 部屋は少し古かったです。
Bodde her 4 netter i oktober 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the staffs are cooperative and helpful.Location of the hotel are good and very convenient to go shopping and dining.
Bodde her 6 netter i oktober 2019

10/10 – Utmerket

Bob

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very friendly and helpful staff A big shock that alcohol is at outrageous prices. A bottle of a simple wine US$ 110.-- If Indonesia likes to see tourists they should do something about this. I love a glass of wile with my meal but this stops me to ever visit Jakarta again.
Bodde her 3 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staffs are friendly and cooperative. The hotel are near to shopping and food mall. The rooms its nice and clean but the toilets need to be upgrade.
Bodde her 5 netter i september 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold og personale og service
The location is very convenient, close to everythings
Bodde her 3 netter i september 2019

8/10 – Bra

Peng Hock

Forretningsreisende
Likte: Personale og service
Comments
Well the stay I would say it ok the Hotel now is under renovation so very noisy during the day time. the standard room very old need to be upgraded The business center has been stop for renovation but I think u need to have a tempoary Business center for the guest who need to use it
Bodde her 2 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i august 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
泊まり慣れたホテルで安心感が有ります
Bodde her 3 netter i august 2019

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
設備は古かったけど、英語が苦手な私に親切に接してくれたこと。日本語が通じないとありますが、若干分かる方もいました。
Bodde her 1 natt i august 2019

8/10 – Bra

Ari

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold og personale og service
Nothing specific to add. Good location fo business
Bodde her 3 netter i juli 2019

8/10 – Bra

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
受付の対応も良く問題ありません。ポーターが間に合わないので自分で持って行きましたが
Bodde her 1 natt i juni 2019

10/10 – Utmerket

Jumriah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Good
Room is old but service is good, fiesta is okay.
Bodde her 2 netter i juni 2019

8/10 – Bra

Marc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2019

10/10 – Utmerket

Tom og Cucamonga, California

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location within waking to restaurants and shopping, 15 minute walk to Grand Indonesia shopping mall. Staff friendly and helpful. Rooms clean, quiet, comfortable. Buffet style breakfast varied and tasty. Good choice, I would stay there again.
Bodde her 4 netter i april 2019