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Anmeldelser av Hotel Indonesia Kempinski Jakarta

5 out of 5
Hotel Indonesia Kempinski Jakarta
Jl. MH Thamrin 1, Jakarta, Jakarta

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 270 av totalt 397 anmeldelser." "
Rangering på 8 − Bra. 94 av totalt 397 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 397 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 397 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 397 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Harjeet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Han Peng

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good service and comfortable hotel, appreciated the quiet room. Convenient access to large mall and all things considered an excellent stay.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Yasuhiro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Arya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Leonardo

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Kania

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a pleasant experience staying at the hotel. The service is definitely top-notch
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

CHETAN

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very Dirty, they upgraded me to Suite and that’s also have insects 🕷️ in same.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Binte Abdul Halim

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast spread is very good. Staff service here is excellent.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Kojima

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Edmund

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

SIMMERDEEP SINGH

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Extremely warm hospitality at Kempinski
Excellent staff attitude and demeanour; very welcoming and warm and caring
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Pinhowinata

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love that the location is excellent and the room is so spacious and comfy
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Katsunori

Bodde her 1 natt i februar 2024

10/10 – Utmerket

ALI og NOGENT SUR OISE

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service et ecoute clientele irreprochable
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Jong-seong

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Norhidayah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Kenn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay at Kempinski. Staff Wanda and Tiara were extremely help.
Bodde her 3 netter i januar 2024

4/10 – Dårlig

Zakky

Bodde her 3 netter i januar 2024

10/10 – Utmerket

Jimmy Gunardi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice. Enjoy
Bodde her 2 netter i januar 2024

10/10 – Utmerket

FADZILLAH AHMADI

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Daisuke

Forretningsreisende
Likte ikke: Personale og service
フロントの対応
フロントの対応
Bodde her 5 netter i desember 2023

10/10 – Utmerket

Gopakumar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An iconic hotel that remains impressive! Recently refurbished with modern amenities, the Hotel Indonesia Kempinski, Jakarta, exudes a timeless charm. The front desk, concierge, breakfast buffet, and room cleaning services were not only efficient but also delivered with a friendly touch. Access to the executive lounge was a highlight, with an exceptional team ensuring a delightful experience. Overall, our stay in Jakarta was greatly enhanced by the hotel's ambiance and services.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

CHO

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent reception service
The reception is just too professional and friendly, I’ll definitely come back again !
Bodde her 3 netter i desember 2023

8/10 – Bra

Mustafa

Bodde her 2 netter i november 2023

10/10 – Utmerket

BYUNGCHUL

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
서비스, 친절도
Bodde her 1 natt i november 2023

10/10 – Utmerket

Ade

Bodde her 1 natt i november 2023

8/10 – Bra

Jacob

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is wonderful and attentive. Great breakfast. Hotel is a bit dated and worn. Air conditioner in the room wouldn’t go cooler than 20c.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Returned trip. Best hotel, near to shopping. Excellent staff. Must try Bubur Ayam.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Perfect Hotel!
Bodde her 6 netter i oktober 2023

8/10 – Bra

Tsogbadrakh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a bit old but everything good
Bodde her 3 netter i september 2023

10/10 – Utmerket

kamal og coppell

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i september 2023

8/10 – Bra

Keita

Forretningsreisende
Likte: Renhold og fasiliteter
food was good
Bodde her 3 netter i september 2023

10/10 – Utmerket

Saiful Bahari

Bodde her 1 natt i august 2023

10/10 – Utmerket

Kenn

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023

10/10 – Utmerket

Norio

Bodde her 1 natt i august 2023

8/10 – Bra

Raymond og Danville

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is nice; rooms are well appointed. Nice beds, great toilets and bathtub. Not quite at the top level for amenities provided. Bare minimum number of towels, in room coffee, no iron and board. They are happy to provide if you call. Staff is mostly friendly. Good gym and pool.
Bodde her 2 netter i juli 2023
Svar fra TB den 31. juli 2023
Dear Raymond,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 – Utmerket

Veronica s

Bodde her 1 natt i juli 2023
Svar fra TB den 26. juli 2023
Dear Veronica,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 – Utmerket

Sarina

Bodde her 3 netter i juli 2023

10/10 – Utmerket

Zuhair

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra TB den 21. juli 2023
Dear Zuhair,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

8/10 – Bra

Carol Ann

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Business couple
Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.
Bodde her 4 netter i februar 2023
Svar fra TB den 21. juli 2023
Dear Carol Ann,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
It's 3-Star Hotel
The carpet on the floor of the guest room corridor was dirty throughout. And the breakfast was not tasty enough to be a 5-star hotel, and there was not enough variety. The hair dryer outlet in the bathroom was broken, the room lights could only be turned on and off with the master switch, which was inconvenient, and the TV had to be unplugged and reset each time before it could be viewed properly.
Bodde her 3 netter i juli 2023
Svar fra TB den 12. juli 2023
Dear Valued Guest,We are truly sorry about your unpleasant experience at our hotel, particularly about the issues that you have mentioned. We have addressed these issues to the team to ensure that we are consistent with the standard that we stand for and we hope that you could give us a chance to prove that we can do better in the future. Dedicated training will definitely be reemphasized in order to improve the service and attentiveness which then can be extended to our valuable guests.Your remarks will definitely help us to consistently reach the level of excellence that you expect at Hotel Indonesia Kempinski Jakarta. Please rest assured that we will always strive to improve our service. We do hope that this unfortunate experience will not deter you from returning to our hotel.Please let us know if we can be of any further assistance to you, in order to make your upcoming visit much better with impeccable services that you deserved.Best regards,Harald FitzekGeneral Manager

10/10 – Utmerket

Rene

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always perfect service, rooms, beds, small suprises and food and welcoming.
Bodde her 2 netter i juli 2023
Svar fra TB den 5. juli 2023
Dear Rene,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 – Utmerket

Saiful Bahari

Bodde her 2 netter i juni 2023
Svar fra TB den 4. juli 2023
Dear Saiful Bahari,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 – Utmerket

Rasida

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juni 2023
Svar fra TB den 28. juni 2023
Dear Rasida,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023
Svar fra TB den 20. juni 2023
Dear Valued Guest,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

8/10 – Bra

TOKIKO

Bodde her 3 netter i juni 2023
Svar fra TB den 19. juni 2023
Dear Tokiko,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 – Utmerket

Li

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very detail service
Bodde her 5 netter i mai 2023
Svar fra TB den 11. mai 2023
Dear Li,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Erwin HendrawanHotel Manager