Suite – president, 1 kingsize-seng | Sengetøy av topp kvalitet, minibar, safe på rommet og skrivebord

Anmeldelser av Fairmont Jakarta

5 out of 5
Fairmont Jakarta
Jl. Asia Afrika No.8, Gelora Bung Karno, Jakarta, Jakarta

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 182 av totalt 255 anmeldelser." "
Rangering på 8 − Bra. 54 av totalt 255 anmeldelser." "
Rangering på 6 − Grei. 10 av totalt 255 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 255 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 255 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,6/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Andree

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parfait
Bodde her 1 natt i april 2024
Svar fra Dinda Dinanty den 15. mai 2024
Dear Andree,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

4/10 – Dårlig

Wocky og tucson

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything great !
Bodde her 2 netter i april 2024
Svar fra Dinda Dinanty den 15. mai 2024
Dear Wocky,Thank you for sharing your feedback with us, although we're surprised to see the discrepancy between your comments and the rating provided. We strive to ensure that every aspect of your stay meets or exceeds your expectations, and we regret that we fell short in delivering a five-star experience for you. Your comments are valuable to us as we continuously work to improve our services and enhance the experience for all our guests. If there are specific areas where we can improve, please feel free to share them with us so we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional stay. Thank you for choosing our hotel.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 – Utmerket

Jason

Bodde her 4 netter i mars 2024
Svar fra Dinda Dinanty den 15. mai 2024
Dear Jason,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 – Utmerket

Vladimir

Bodde her 1 natt i mars 2024
Svar fra Dinda Dinanty den 15. mai 2024
Dear Vladimir,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

2/10 – Forferdelig

Anna

Bodde her 2 netter i februar 2024
Svar fra Dinda Dinanty den 22. feb. 2024
Dear Ms. Anna,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If at all possible, would you mind to share more details about the concern you had.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i februar 2024
Svar fra Dinda Dinanty den 22. feb. 2024
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

8/10 – Bra

Michael

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Spacious and convenient.
Bodde her 3 netter i februar 2024
Svar fra Dinda Dinanty den 22. feb. 2024
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 – Utmerket

Savoy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my second stay at The Fairmont and fortunately they've mantained their high quality of service. Our room was spacious and in excellent condition. The staff are warm and polite without being intrusive. Breakfast buffet has a vgood choice of local and international dishes. Just a tip tho, be patient at the reception desk. Some guests take a v long time to check-in or out. When they are busy you may wait awhile. Jakarta Fairmont is a luxury hotel in a nice neighborhood. Highly recommended.
Bodde her 7 netter i desember 2023
Svar fra Dinda Dinanty den 22. feb. 2024
Dear Savoy,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your second stay at Fairmont and that we were able to maintain our high standards of service for you. It's wonderful to know that your room was spacious and well-maintained, and that our staff provided warm and polite service throughout your stay.We appreciate your tip regarding the reception desk, and we apologize for any inconvenience caused by wait times during check-in or check-out. Rest assured, we continuously strive to improve our efficiency to ensure a seamless experience for all our guests.We're delighted that you found our breakfast buffet to offer a variety of delicious local and international dishes, and we're glad you enjoyed our luxury hotel's neighborhood in Jakarta.Thank you for highly recommending Fairmont Jakarta. We look forward to welcoming you back for another exceptional stay in the future!Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 – Utmerket

james

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Dinda Dinanty den 22. feb. 2024
Dear James,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 – Utmerket

roland

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top notch property and staff
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Sun Min

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2023

10/10 – Utmerket

Sang don

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very kind
Bodde her 4 netter i november 2023

10/10 – Utmerket

hiroaki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A quiet and convenient location to many restaurants and two shopping malls…
Bodde her 4 netter i november 2023

10/10 – Utmerket

Takayuki

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
とてもお気に入りのホテルです。 久々の宿泊ですが、スタッフの対応、食事を含めていつも満足しています。
Bodde her 5 netter i oktober 2023

10/10 – Utmerket

Lai Teck

Bodde her 2 netter i september 2023

10/10 – Utmerket

Rika

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
とても綺麗で落ち着きのあるホテル。 不満な点はありません。大満足です。
Bodde her 1 natt i september 2023

10/10 – Utmerket

Dr. Mohd Noor Akmal og Banting

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is top notch
Bodde her 4 netter i september 2023
Svar fra Dinda Dinanty den 28. sep. 2023
Dear Dr. Mohd Noor Akmal,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Glenn og Tarzana

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is my second time to stay at Fairmont Jakarta and, as usual, I was not disappointed. The rooms are big and drinking water is aplenty. The staff is courteous and polite. The hotel is connected to the Plaza Senayan mall where shops and restaurants are many. Cross the street and Senayan City mall is another place with more shops and restaurants.
Bodde her 6 netter i september 2023
Svar fra Dinda Dinanty den 28. sep. 2023
Dear Glenn,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

6/10 – Grei

Bima og Jakarta

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i august 2023
Svar fra Dinda Dinanty den 28. sep. 2023
Dear Bima,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

2/10 – Forferdelig

Bima og Jakarta

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i juli 2023
Svar fra Dinda F. Dinanty den 12. juli 2023
Dear Bima,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Michael

Forretningsreisende
Best location - quiet and convenient!
Bodde her 3 netter i juni 2023
Svar fra Dinda F. Dinanty den 3. juli 2023
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Michael

Bodde her 6 netter i juni 2023
Svar fra Dinda F. Dinanty den 12. juli 2023
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

8/10 – Bra

Jenny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Location
Location is very convenient for shopping and restaurants in Plaza Senayan.
Bodde her 3 netter i juni 2023
Svar fra Dinda F. Dinanty den 3. juli 2023
Dear Jenny,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exceptional Business Trip
I wanted to take a moment to express my utmost satisfaction and appreciation for the exceptional experience I had during my recent stay at your hotel. From the moment I walked through the doors, I was greeted with warmth and professionalism, setting the tone for a truly remarkable stay. I had a fantastic stay at Fairmont Jakarta. The staff was friendly, the room was comfortable, and the service was impeccable. I highly recommend it!
Bodde her 10 netter i mai 2023
Svar fra Dinda F. Dinanty den 10. juni 2023
Dear Valued Guest,Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta.It warms our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Michael

Likte: Personale og service og overnattingsstedets bygg og tilstand
Amazing clean hotel
Bodde her 6 netter i mai 2023
Svar fra Dinda F. Dinanty den 10. juni 2023
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Huh

Bodde her 2 netter i mai 2023
Svar fra Dinda F. Dinanty den 3. juli 2023
Dear Huh,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Kye

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Situated in a decent location. Nightlife.
Bodde her 2 netter i mai 2023
Svar fra Dinda F. Dinanty den 10. juni 2023
Dear Kye,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og romkomfort
Super late check in
This is the second time I stayed in this hotel. And in both times we have to wait until 4pm to get our room. Extra bed was said to be sold out when I check in before 1 pm. And yes, 3 hrs waiting is no joke. If you need to rest early dont choose this hotel. There are plenty other hotels.
Bodde her 1 natt i mars 2023
Svar fra Dinda F. Dinanty den 14. mars 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I have shared your concerns in regards to the timeliness of our room as well as the extra bed availability to related departments for further follow upWe appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Da Hsuan

Bodde her 1 natt i februar 2023
Svar fra Dinda F. Dinanty den 8. mars 2023
Dear Da Hsuan,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

2/10 – Forferdelig

Aydar

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 3 netter i februar 2023
Svar fra Dinda F. Dinanty den 8. mars 2023
Dear Aydar,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Ricky

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay
Very attentive and friendly staff. Everything was excellent.
Bodde her 3 netter i januar 2023
Svar fra Dinda F. Dinanty den 2. feb. 2023
Dear Ricky,Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta.It warms our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

6/10 – Grei

Elrando

Bodde her 1 natt i desember 2022
Svar fra Dinda F. Dinanty den 9. jan. 2023
Dear Elrando,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing stay. Staff were friendly and helpful, great selection at buffet breakfast
Bodde her 2 netter i november 2022
Svar fra Dinda F. Dinanty den 24. nov. 2022
Dear Valued Guest,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A nice one but kind of old, with a very limited choice for breakfast items…
Bodde her 3 netter i november 2022
Svar fra Dinda F. Dinanty den 24. nov. 2022
Dear Michael,Thank you for taking the time to write your kind evaluation following your stay at Fairmont Jakarta.We appreciate you for sharing your constructive feedback in regards to our Hotel facilities as well as choices for breakfast items. Rest assured that it will be shared to the management and respective departments. We believe that your feedback will be a great source of encouragement for all of our staffs to always strive towards excellence. Nevertheless, we are delighted to learn that you still find your stay to be enjoyable.Once again, thank you for giving us the unique opportunity to see ourselves through your eyes. Hopefully your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Elisa

Bodde her 1 natt i oktober 2022
Svar fra Dinda F. Dinanty den 21. okt. 2022
Dear Elisa,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Marco

Bodde her 3 netter i oktober 2022

10/10 – Utmerket

Yolanda og Kailua-Kona

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful staff, hotel everything superb
Bodde her 2 netter i september 2022
Svar fra Dinda F. Dinanty den 27. sep. 2022
Dear Yolanda,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Matthew

Bodde her 1 natt i august 2022

10/10 – Utmerket

KEONYOUNG

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2022
Svar fra Dinda F. Dinanty den 27. sep. 2022
Dear KEONYOUNG,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

4/10 – Dårlig

Maxime-Herve

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Très décevant qualité prix
Bodde her 2 netter i august 2022
Svar fra Dinda F. Dinanty den 2. sep. 2022
Dear Maxime-Herve,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations especially due to the disappointing value for money on your previous stay. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

Anna

Bodde her 2 netter i august 2022
Svar fra Dinda F. Dinanty den 2. sep. 2022
Dear Anna,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

AGNES og Petaling Jaya

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Located in Senayan ideal location for business travelers, the hotel is clean and provides great hospitality.The hotel duty manager Adrian is very helpful and follow through matters.The staffs were very helpful.
 Overall experience was awesome. I'll return to this hotel again during my next business visit knowing that they are efficient and meet my requirements.
Bodde her 4 netter i juli 2022
Svar fra Dinda F. Dinanty den 2. sep. 2022
Dear AGNES,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

JUNKOO

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
컨시어즈가 정말 친절해요
Bodde her 4 netter i juli 2022
Svar fra Dinda F. Dinanty den 2. sep. 2022
Dear JUNKOO,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel especially due to the service our concierge team has delivered.Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

JOSE RAMON

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed an extended stay at the Fairmont very recently to watch our son’s team compete at the ASEAN Football competition. Loved everything about the hotel. The premises were clean, food was excellent in all the outlets including room service and the staff, accommodating. Location was right across one of the stadiums used for the games. Will stay here again should I return to Jakarta.
Bodde her 6 netter i juni 2022
Svar fra Dinda F. Dinanty den 2. sep. 2022
Dear JOSE RAMON,Thank you for taking the time to share your splendid feedback in regard to your stay at Fairmont Jakarta.It warms our hearts to know that your visit was an enjoyable one and that you were happy with the hospitality we delivered.Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

muhammad

Bodde her 1 natt i juni 2022

6/10 – Grei

rimi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2022
Svar fra Dinda F. Dinanty den 16. aug. 2022
Dear rimi, Thank you for taking the time to tell us about your experience at Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. Dinanty Guest Experience and Loyalty Manager Fairmont Jakarta

10/10 – Utmerket

PARK

Bodde her 1 natt i mars 2022
Svar fra Dinda F. Dinanty den 16. apr. 2022
Dear PARK, Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta. It warms our heart to know that your visit was an enjoyable one and that you were happy with the service we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again! Sincerely, Dinda F. Dinanty Guest Relations and Loyalty Manager Fairmont Jakarta

8/10 – Bra

Shawn

Bodde her 1 natt i mars 2022

10/10 – Utmerket

Fahad

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2022
Svar fra Dinda F. Dinanty den 21. feb. 2022
Dear Fahad, Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta. It warms our heart to know that your visit was an enjoyable one and that you were happy with the service we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again! Sincerely, Dinda F. Dinanty Guest Relations and Loyalty Manager Fairmont Jakarta