Hoteller i ‘Izbat al Musta‘marah

«Great room great staff beach is a 1 minute walk»

«The room was clean and comfortable. House keeping were so nice especially Suzanne. Reception was terrible, don’t have the basic of hospitality and how to be welcoming or of help with situations. In general, if you want to be around old down town and see the real Alexnadria, you can benefit from the location but rather than that, it is not the best place to enjoy a good, comfy and quiet stay. »

«Still a bit out of season - so not many guests. But fantastic nice hotel - and great employees. Pool very big - but not too deep... so more for cooling down as for burning calories by swimming. Only minus - so many flies - really annoying... but - maybe that is just the season, and I as the only target.»

«Staff hardly spoke English. Room was spacious and clean. The bathroom needed some upgrade. The shower had molds. The curtain had mold. The mirrors were very old to the point of faded away. No breakfast. No lobby. Check in area is like someone’s living room. Many pictures on hotels.com are misleading. But the location was good. Walkable to catacomb, coniche the citadel, st mark’s and Roman theater. »

«You say it has 14 pools. Has 6 You say speak English and Arabic. No one in the hotel spoke English. Not even the manager. No ATM. I booked for collection from the airport. No one turn up. No one said why they didn’t turn up or said sorry. Not even the manager came to see me. I was the only European person in the hotel. Every other guest was from Egypt. Daily cleaning of the room only done for Egyptian people. I asked for them to make up my room. All he did was change the duvet cover. No clean ...

«Staff was ok but they rarely do anything to accommodate you , area is totally isolated and only one restaurant you can order from . No transportation at all . No one to help you carry your luggage or any of that nature »

«Very good »

«The place is absolutely spectacular, I loved every moment. The staff are incredibly kind and helpful, and the view feels like it’s from another world. I’ll definitely be coming back.»

«Our suite wasn’t cleaned once during our stay, only once did someone try and we told them to come back but they didn’t.So no towels no water replenished.Also no breakfast included in our booking which was a surprise to us.»

«للاسف محتاجين يهتموا بنظافة المفروشات والاغطيه وكمان الاستاف معاملتة جافه مش ودودين بس بالنسبة للسعر مقابل الخدمة مقبولة»

«Das ekelhafteste Frühstück meines gesamten Lebens - alles vom Vortag, eine Dauerbaustelle überall, Pool nicht benutzbar, Hygiene schrecklich, Gym war versprochen (nur eine zugemüllte Bude) für sowas Geld zu verlangen, ist respektlos!! Wie man diesen Aufenthalt entschädigen kann… Ja da bin ich sehr gespannt. Überall Katzen im gesamten Gebäude. Überall alles verstaubt. Eine absolute Katastrophe! Urlaub kann man das definitiv nicht nennen - eher eine Zumutung! Um 01:00 Uhr morgens angerufen zu ...