Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house was not in rentable condition. No one should rent this house unless the owners put in significant upgrades.Within the first day of arriving, the oven door fell apart when we opened it, the coat rack fell off the wall, and the washer broke. The carpets were old and dingy and hadn't been washed in a while. The coffee maker had the wrong sized pot which made making coffee nearly impossible. The cooking utensils were all flimsy and cheap. On the plus side, the grill was nice and worked well.The property manager attempted to make things better, but missed the mark in a way that makes me think they don't understand what it is like to have 2 families in a vacation house for a week. They sent a new coffee pot, but it was a 5 cup machine to replace a 12 cup machine so not big enough to make coffee for 4 adults. They called the washer breaking an inconvenience, which suggests they don't get that the expectation of a washer impacts how you pack. They said they'd refund $100, but never did. They did send cookies as an apology.