Hoteller i Isle of Wight

«The bathroom door was a sliding door. The door was broken so my son was stuck in the bathroom at 3:30am.»

«A roach was in my bed»

«clean room and staff was amazing»

«Air conditioning was cold.»

«Great staff»

«Close to the coliseum»

«I couldn’t stay there the elevator was broken. The room was on the second floor. I physically couldn’t do the stairs. I couldn’t get my money back.»

«I wasn't in the room very much, but it was comfortable when I returned at the end of the day. No worries about bugs or dirty sheets. It was a very nice stay with friendly staff.»

«It took a while for the ac to cool down the room since it was totally turned off when I arrived»

«Please avoid this property at all costs. There were mouse droppings in the room. The cleaning staff did not clean the room when requested. The hotel does not ahve enough linen for all the rooms. Also the hotel does not have enough Towels as well. I came back to my room one afternoon and found that the hand towels were missing. The cleaning staff had come in and taken away all the hand towels, probably they were needed in another room. The Reception staff was very nice and polite, the breakfast ...

«Great experience! The front desk staff was exceptional!!»

«Arrived and checked in. Was given a room that hadn't been cleaned at all. Trash everywhere, beds pulled apart, dirty towels on the floor. Went back to the front desk and was given a new room. After a few hours I was in bed and my room door was opened and the employee came in my room. Did not knock just enter my room. I had to go to the front desk and ask why that happened. He said that I wasnt suppose to be in that room and I should have already checked out!! Then he proceeded to let me leave ...

«The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The ...

«Everything is good 👍»

«Very dirty bad smell throught hotel.Mold in places bed was clean which was a plus but not worth 200 for 2 nights at all.Please hire people who know how to deep clean!!»

«This hotel is scam , because they would take your money when you don’t safe at the hotel . So you at for a refund . The manger will not call you back to her about your situation. I asked to be moved and they couldn’t because they only had one room left and that was the room they gave me . I asked to be moved because my room had to much traffic in front of my room . The manger ask the people or either told the people to stand somewhere else . One of the people that were staying there didn’t like ...

«All then staff were very courteous and professional.»