Hoteller i Isle of Wight

«When i checked in my room smelled clean but upon inspection the bed had stains on it. The room was full of nats that we discovered through the weekend. We notified front desk they promised to come clean the bed we had to pretty much hound them. The hotel was full so they could not switch us and our whole family was staying there because of a graduation. The breakfast was trash. I would not stay here again or recommend but if you do stay. Fully inspect room 408:»

«yes»

«The property was clean and very quiet. Breakfast was fine.»

«Room had a weird odor and carpet was old and looked dirty. Staff was very nice. »

«Yes»

«Nice place, quiet. Good view. Excellent restaurant next door. Good for walking back slightly impaired. Will stay there again if going through the area.»

«We’re both pleased with the room. Clean abd comforting. Great staff as well!»

«Washer and dryer in the room.»

«For the price, you can't beat it. I've stayed here twice for work. It's nothing special, but for the price and a bed. It's been clean and the staff are very nice. No complaints.»

«Didn't like i had to pay to park.»

«Pool was not open as promoted, housekeeping had to be requested for daily cleaning, hotel points were not added to Marriott Bonvoy account as promised»

«Breakfast, The couple two times my husband been staying at this hotel breakfast is not serve. He has noticed everytime the hotel is full they always cancel breakfast. He usually stays in this hotel because of work being close by and they provide free breakfast. I feel is a bad service not providing breakfast when they have free breakfast when you booked the hotel. »

«"Terrible experience—don't waste your time or money. They double-booked and canceled my reservation without informing me until the day of my arrival. They refused to issue a full refund, and there was a complete lack of communication. No one took accountability, and now, five days later, I'm still trying to obtain the remainder of my refund. Ridiculous!"»

«Staff was excellent. Room was clean but there was a leak in the bathroom that I had to sap up with towels. Wasn’t happy about that at all.»

«I was very happy with this stay. Everything was great. The staff was helpful and took care to address every concern correctly. I will definitely come back.»

«In a quiet location, was able to get a good nights sleep. Staff met all exoectations.»