Hoteller i Windsor

«Building was old and in need of updating. However the room was clean and fine for one night.»

«This place is a DUMP! The internet didn’t work. The microwave didn’t work! The wall was very dirty! There were small roaches seen on the dang floor! The room smelled! The staff were very unprofessional! I would NOT recommend any traveler to book this place. The pictures online are false advertisement! You will not see a very clean place. This DUMP refused to refund my me for the night I refused to stay! Expedia should do better when booking place they haven’t investigated in years. These place ...

«I stopped for the night on a road trip. I was checked in quickly & the room was sparkling clean. I was bringing the contents of a relative's refrigerator, so I was thrilled to see the larger, apartment-size fridge, not a mini fridge. Everything in the room was very dated, but I didn't care. The mini fridge & microwave worked, and the bed was super comfortable! The staff was just one woman who may have been the owner. She was super nice & helpful.»

«The bathroom door was a sliding door. The door was broken so my son was stuck in the bathroom at 3:30am.»

«Terrible customer service. I tired to book through their website, and kept receiving an error message. Every attempt to call went unanswered. I finally went on Expedia and was able to book a room that way. When I called the hotel directly to confirm less than 10 minutes after booking through Expedia, everything went south. It took about five attempts for someone at the hotel to finally answer. After I confirmed the reservation I had booked through Expedia I asked if it was possible for me to ...

«Very nice staff»

«clean room and staff was amazing»

«The place was so dirtiest with roaches and bed bug. Zero cleaning, smell bad. I never staying ask for refund. That place not worth staying zero star.»

«Great»

«It was ok but definitely wasn’t what was pictured»

«Bathroom toilet was turned off due to water would not shut off when filling up. I fixed that shower would leak from back corner of tub when used people getting high everywhere in and out of a smokeless hotel went to the extent where I took my kids back in from the pool due to someone rolling one and smoking with kids in the pool. Pulled the sofa bed out to find pee stains in multiple sheets went to the front desk to get new sheets cleaned the mattress myself.»

«The elevator is not working and I was on the 3rd floor. The carpeting was worn and not very clean. The lobby and hallway were hot. Breakfast was small muffins, cereal and waffles. The steam is safe, across from an indoor mall. The bed was lumpy, but i have to admitted the sheets and towels looked brand new. For the price it's not bad for a night or 2.»

«It was a decent room, you can tell that they are trying to keep the property up. The only complaint I have is that the room stunk of cigarette smoke, but I knew up front that it was a smoking room because that was all they had! I would stay there again if I’m in there location.»

«The price was affordable»

«The first room we were given was occupied. The second room was dirty. The sheets that we couldn’t replace had crumbs in them. We asked the front desk staff for more sheets and towels, and they said they didn’t have access to housekeeping, so we had to reuse our dirty towels and sleep on the only clean appearing bed. The breakfast was subpar. I will never come back.»