Luksushoteller i Isla Grande

«Atención personalizada, supera las expectativas!!!»

«The staff is so incredibly nice, friendly and helpful. The English in Cartagena is limited amongst locals, but that is no problem with broken Spanish worlds, English and gesticulations. Hotel is located in the newest part of Cartagena which is cheaper than old town, and a bit more quiet. Breakfast which is included, hardly any hotels have this service left, is also good. I would love to come back here again some time.»

«Service ok, men husk at man må være litt “på” for at servitørene skal se deg. Noen ganger er de veldig på og oppmerksomme, andre ganger må man spørre selv om man kan bestille eller oppsøke dem selv. Noen ganger glemmer de ut bestillingen din. Husk at det automatisk er en «service charge» (som er frivillig), men at det i tillegg er en linje for «propina»/tips på regningen. »

«My partner and I had very high expectations for this 5-star hotel, but unfortunately, our stay did not live up to our expectations. It is an incredibly beautiful place with lovely surroundings and beautiful treetop bungalows, but it is very overpriced, and the service is not good. While some of the staff members were super friendly and helpful, we had far too many negative experiences. The hotel is large, and the communication between different services and staff members was lacking. For ...