Hoteller i Iron Station

«The staff was really helpful, polite and accommodating. However, the hotel room was dirty and the carpet floor was very nasty and sticky. It was disgusting to walk in. The staff did change our room. »

«The staff was so incredible!! Especially Ms. Lora, she was amazing and went above and beyond to take care of our group! The breakfast was delicious; the shower was better than my own shower at home!! We will be staying there when we return to the area in May!»

«The staff was attentive to the request I had made. The property needs some maintenance attention on a variety of areas. It has some potential and is in a super convenient location. »

«Breakfast not supplied properly, no coffee, food not very tasty, some staff were not friendly, etc. »

«2 pizza’s under cooked (refunded), ordered pizza again…undercooked! I was accidentally double charged for parking, The pool area had very strong fumes of chlorine. My eyes and my kids eyes and throats also had burning sensations that took a day to recover from. Great Wolf Lodge needs to find a way to circulate fresh air and maintain the warm temperatures while it’s cold outside. Other than these issues the experience was fun. »

«Great hotel. Very clean and felt updated. Staff very nice. »

«The hotel is old and poorly maintained. It is in need of an update and a deep clean. First, only one elevator was functioning and the remaining elevator took a very long time to arrive. I used the stairs for most of my stay as did other guest. The carpet in my room was stained and the leather covering on the desk chair was badly damaged and torn. There was hair on the floor of the restroom. The furniture was scratched and damaged. The bed was hard and made noise when you sat on it, as if the ...

«The housekeeping is not daily but every other day.»

«Did not try any»

«Everything was great from top to bottom »

«The staff was rude the hotel was dirty there was hair in the shower and the food was terrible. The pool is indoor/outdoor and not heated»

«This wasn't one of my best stays at a Hilton affiliated hotel. Good thing I was only there one night. The bed was hard and worn out, they need to be replaced. Only one of the two elevators were operating which made wait times longer. The breakfast bar was very limited. Overall, the staff were friendly and pleasant. »

«Overalls pretty good. The shower is nice, good water pressure and hot water. »

«New and clean. Perfect for one night and close to UNCC. »

«breakfast items were fresh and hot, hotel is in a safe location and parking is secure»

«The breakfast was decent from what I was told, the room was clean although it was definitely due for a deep clean due to some things on the walls. It wasn’t in the BEST area for some things, but an okay walking distance for some restaurants. On the last night there we ordered food. It was 100% delivered as the picture shared indicated this. However, it was gone when we went to get it, (about 30 seconds behind delivery person), and the older gentleman there got hostile when questioned. I do ...

«Rooms were clean and comfortable»

«Breakfast was great, bed was comfortable. It’s downtown so it’s a little noisy. »