Eksteriør

Anmeldelser av Le Ritz Hotel and Suites

2.5 out of 5
Le Ritz Hotel and Suites
720 Lindsay Blvd, Idaho Falls, ID

Anmeldelser

6,2
Rangering på 10 − Utmerket. 241 av totalt 1097 anmeldelser." "
Rangering på 8 − Bra. 223 av totalt 1097 anmeldelser." "
Rangering på 6 − Grei. 184 av totalt 1097 anmeldelser." "
Rangering på 4 − Dårlig. 210 av totalt 1097 anmeldelser." "
Rangering på 2 − Forferdelig. 239 av totalt 1097 anmeldelser." "

6,0/10

Renhold

7,2/10

Personale og service

6,2/10

Fasiliteter

5,8/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ratnadeep

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the staff r great.. clean property.. very quiet.. Rooms r nice and have enough space.. view from the balcony is pretty good too
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Lilia

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very dirty
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Konor

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This rat infested, fried Chinese food smelling, incompetent hotel staff, disgustly kept place they try to pass as a hotel is the worst in the world! After changing rooms because gobs of hair and toenails were left in the bed, they transferred us to a room where the dust bunnies were larger than my dog and a Komodo dragon could have fed off the dead beetles on the floor. There was bloody fingerprints on the door. Dried pee puddles on the bathroom floor. We had to remind the staff how to use a broom and mop, have our key rekeyed 5 times in two days, and…they sabotaged our toiletries (if only you allowed photos). No working phone, television, no working door eye hole, skeletal hardware on the door (only the guts, no cover plates) broken lampshades hanging off the frame, dirty pool and trash cans by the door overflowed to the ground. Negative 100 out of 5 stars. If we didn’t have to eat the money already spent, we would have left after the first minute of walking in the building.
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Randy

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed at Le Ritz three or four times the past three years. It was clean, the staff was friendly, and we thought it was a good value. I was surprised to find it is now a Clarion Choice hotel and under new management. The hotel is undergoing renovations throughout. The walls have been painted, but the carpet wasn't taped off, so there is paint overspray throughout. We had no internet service. I told the front desk manager the night we arrived and he assured me it my error logging in (it wasn't). The next day he told me the same thing, but then offerred to change our room to one closer to the wifi server. We declined. There were no towels in our room when we arrived, no coffee, and helf the electrical outlets didn't work. We won't stay there again.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Robert og Dubois

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Walked in the room to find surfaces with Goldfish-like crumbs, hair on toilet seat, not vacuumed. Asked for another room, the mirror had toothpaste spatter all over. They require a $100 deposit for damages but the rooms appear to be scraped, lampshades dented, just terrible condition. I have never left a hotel prior to my stay before, this one was that bad. NEVER AGAIN.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Guadalupe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved the bed. If that is something that matters to you. Trust me on this review. I have back problems so sleeping on a good mattress is a must. It's not too soft or to firm. It was just right. Staff was friendly.
Bodde her 1 natt i mai 2024
Svar fra management le ritz den 21. mai 2024
Dear Guadalupe,We're delighted to hear that you found our beds comfortable and that they helped alleviate your back problems. Your trust and recommendation mean a lot to us. Thank you for recognizing our friendly staff as well. We hope to welcome you back soon for another restful stay!Warm Regards

4/10 – Dårlig

Amber

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff. Run down.
Bodde her 3 netter i mai 2024
Svar fra management le ritz den 21. mai 2024
Dear Amber,Thank you for acknowledging our friendly staff. We apologize for any inconvenience caused by the condition of our hotel. Your feedback is valuable to us.Warm Regards

10/10 – Utmerket

Sallie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had the most beautiful view of the Temple and we were steps away from the famous falls. The greenbelt was just over a little bridge and it was gorgeous. Only complaint is that the jets in the hot tub weren’t working, but they are in the middle of major renovations. Come enjoy this property while it’s still affordable!
Bodde her 3 netter i april 2024
Svar fra management le ritz den 1. mai 2024
Sallie Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us! We're delighted to hear that you had a fantastic experience at our hotel.It's always our goal to provide exceptional service and create memorable moments for our guests, and we're thrilled to know that we met your expectations. Your kind words about our staff's hospitality and the overall ambiance of the hotel are truly appreciated.

10/10 – Utmerket

Micheala

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
After reading the review for this hotel my expectations were honestly pretty low. However they exceeded my expectations. Were they actively doing remodeling, yes but it wasn't filthy like it had said in other reviews. Every single staff member we interacted with was more than welcoming. They were all very kind and friendly. I think the only real complaint I would have is that the jets on the hot tub were out of order. I would recommend staying at this hotel. If any of our future travels find us in this area again I know I will be staying here. Thank you to all for the great experience.
Bodde her 3 netter i april 2024
Svar fra management le ritz den 29. apr. 2024
Michaela Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us! We're delighted to hear that you had a fantastic experience at our hotel.It's always our goal to provide exceptional service and create memorable moments for our guests, and we're thrilled to know that we met your expectations. Your kind words about our staff's hospitality and the overall ambiance of the hotel are truly appreciated.

4/10 – Dårlig

Angela

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The door to our room was thin and right across from the pool and ice machine. We could hear everything in the hallway. Our shower did not have a shower curtain and it took a long time to get hot water. The bathroom in our room did not have a door and you can see the toliet from the bed. The breakfast options were very limited. They did not have any NON-dairy milk or any vegan options. Our room key kept not working and we had to get it reprogramed at least twice.
Bodde her 2 netter i april 2024
Svar fra management le ritz den 25. apr. 2024
ANGELA,Thank you so much for your amazing 10-star review! We are thrilled to hear that you had such a fantastic experience with us. Our team works hard to ensure that every guest feels welcomed and comfortable during their stay. We appreciate your kind words and hope to welcome you back again soon!

4/10 – Dårlig

Patrricia

Likte ikke: Overnattingsstedets bygg og tilstand
Ice machine not working. No vending machine. Shower had mold and scum build up, smelled nasty
Bodde her 1 natt i april 2024
Svar fra management le ritz den 25. apr. 2024
PATRICIA,Thank you so much for your amazing 10-star review! We are thrilled to hear that you had such a fantastic experience with us. Our team works hard to ensure that every guest feels welcomed and comfortable during their stay. We appreciate your kind words and hope to welcome you back again soon!

6/10 – Grei

Logan

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was dirty, dirty rag in shower from cleaning, multiple hairs everywhere. No shampoo in room
Bodde her 2 netter i april 2024
Svar fra management le ritz den 16. apr. 2024
Dear Logan,Thank you for sharing your feedback with us, although we are disappointed to learn about the issues you encountered during your recent stay. Please accept our sincerest apologies for the cleanliness shortcomings in your room and the lack of shampoo.We take cleanliness and guest comfort very seriously, and it is unacceptable that we fell short in these areas. We are investigating this matter with our housekeeping team to ensure such lapses do not occur in the future.warm regards,Hotel Management

8/10 – Bra

Paula

Forretningsreisende
Piles of unswept dirt in the room.
Bodde her 1 natt i april 2024
Svar fra management le ritz den 25. apr. 2024
PAULA,It's always our goal to provide exceptional service and create memorable moments for our guests, and we're thrilled to know that we met your expectations. Your kind words about our staff's hospitality and the overall ambiance of the hotel are truly appreciated.

4/10 – Dårlig

Robert

Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra management le ritz den 25. apr. 2024
ROBERT,We apologize for any inconvenience you may have experienced during your stay, and we understand the importance of a positive guest experience. We will be taking immediate steps to address.

2/10 – Forferdelig

Christine

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
TV didn't work, so moved to a other room, no hot water in 2nd room so back to first, I fixed the plug on the TV. Hot tub didn't work also, worse breakfast ever, only waffels that weren't edible even screwed up the coffee how does that happen.
Bodde her 1 natt i april 2024
Svar fra management le ritz den 16. apr. 2024
Dear Christine,Thank you for sharing your feedback with us, although we are deeply sorry to hear about the multiple issues you encountered during your stay. Your experience does not reflect the high standards we strive to maintain, and we apologize for any inconvenience caused.We regret the issues with the TV and hot water in your room, as well as the malfunctioning hot tub. We are actively working to address these maintenance issues to ensure a more comfortable experience for our guests.Regarding breakfast, we apologize for falling short of your expectations. We are reviewing our breakfast offerings and procedures to ensure a better dining experience for all our guests.Warm Regards

2/10 – Forferdelig

Gregory

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra management le ritz den 25. apr. 2024
GREGORY,We apologize for any inconvenience you may have experienced during your stay, and we understand the importance of a positive guest experience. We will be taking immediate steps to address .

2/10 – Forferdelig

Kaylyn

Bodde her 2 netter i april 2024
Svar fra management le ritz den 29. apr. 2024
Kaylyn Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your stay at our hotel. If you would like to discuss your experience further or if there's anything else we can do to assist you, please feel free to contact us directly at.

2/10 – Forferdelig

brad

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra management le ritz den 25. apr. 2024
BRAD,Should you have any further concerns or if there's anything else you'd like to share, please feel free to contact us directly. Your feedback is invaluable, and we appreciate your understanding as we work to enhance our services.

8/10 – Bra

David

Bodde her 1 natt i april 2024
Svar fra management le ritz den 25. apr. 2024
DAVID,Thank you for taking the time to share your feedback regarding the pricing of our hotel. We are delighted to hear that you found our rates to be good value during your recent stay with us.

10/10 – Utmerket

Jack

Bodde her 1 natt i mars 2024
Svar fra management le ritz den 25. apr. 2024
JACK,Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us! We're delighted to hear that you had a fantastic experience at our hotel.It's always our goal to provide exceptional service and create memorable moments for our guests, and we're thrilled to know that we met your expectations. Your kind words about our staff's hospitality and the overall ambiance of the hotel are truly appreciated.

2/10 – Forferdelig

Danielle

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Was very disappointed by the lack of cleanliness. Staff was friendly but the hotel was not clean.
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
DANIELLE,We apologize profusely for the cleanliness issues you encountered during your stay. This is not the standard we strive to uphold, and we are taking immediate action to address and rectify these issues. Your feedback is invaluable, and we are committed to ensuring a clean and comfortable environment for all our guests. We hope you will consider giving us another chance to exceed your expectations in the future.

2/10 – Forferdelig

Sherman

Likte ikke: Overnattingsstedets bygg og tilstand
It was run down and dirty.
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
SHERMAN,We apologize profusely for the cleanliness issues you encountered during your stay. This is not the standard we strive to uphold, and we are taking immediate action to address and rectify these issues. Your feedback is invaluable, and we are committed to ensuring a clean and comfortable environment for all our guests. We hope you will consider giving us another chance to exceed your expectations in the future.

4/10 – Dårlig

Cassidy

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The entrance to the Hotel was welcoming and beautiful. Check-in was slow. Just around the corner of the entrance, was a hallway full of boxes and packages overflowing with garbage. The hallway carpet was dirty and the room's floor needed mopping. The hot tub jets did not work. One of the keys to the room did not work, despite getting it "fixed". And the internet connection was snail paced.
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
CASSIDY,We apologize for the tub draining issue you encountered during your stay. Our maintenance team is working on resolving this promptly to ensure a comfortable experience for all our guests. Thank you for bringing it to our attention, and we appreciate your understanding.

10/10 – Utmerket

Leana

Bodde her 1 natt i mars 2024
Svar fra management le ritz den 25. apr. 2024
LEANA,Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us! We're delighted to hear that you had a fantastic experience at our hotel.It's always our goal to provide exceptional service and create memorable moments for our guests, and we're thrilled to know that we met your expectations. Your kind words about our staff's hospitality and the overall ambiance of the hotel are truly appreciated.

4/10 – Dårlig

Alexandria

Likte ikke: Renhold og personale og service
My biggest complaints are the cleanliness of the room. I’ve stayed here in the past and enjoyed it enough to come back but this time there was an almost empty bottle of tequila in my room, what look to be potential feces on the bathroom wall, and the floor didn’t appear to be mopped. When checking in I was told a hold would be put on my card but returned in the morning making it sound as if funds would be available. It did take 24 hours to be refunded which wouldn’t have been a huge issue but it was a hold for $100 when my room was only $65 and dirty. I did bring this up to the front desk when checking out and they just told me to leave a review. So here I am I hope this helps
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
ALEXANDRIA,We apologize profusely for the cleanliness issues you encountered during your stay. This is not the standard we strive to uphold, and we are taking immediate action to address and rectify these issues. Your feedback is invaluable, and we are committed to ensuring a clean and comfortable environment for all our guests. We hope you will consider giving us another chance to exceed your expectations in the future.

2/10 – Forferdelig

Corinda

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very gross
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
CORINDAWe sincerely apologize for the numerous inconveniences you faced during your stay. Your experience falls far below the standards we aim to uphold, and we're genuinely sorry for the frustration and disappointment it caused. Our team is investigating the issues with room conditions,

10/10 – Utmerket

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is friendly and offers prompt service. The location is grand. The rooms are nice. The water is hot and the water pressure is unrivaled. The front desk manager Navin is very helpful if your computer app gives you greif Navin takes care of it and you. Great Hotel.
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
james, thank you for your wonderful feedback We're delighted to hear that you had an exceptional experience during your stay with us. Your positive feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.

10/10 – Utmerket

Karin og Winnipeg

Likte: Fasiliteter
Nice ,perfect , clean
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
karin,We're delighted to hear that you had an exceptional experience during your stay with us. Your positive feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.

2/10 – Forferdelig

Yevgeniy

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bad breakfast, bad wifi, dirty
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
YEVGENI We sincerely apologize for the issues you encountered during your stay, including problems with breakfast, cleanliness, and wifi. These are not reflective of the standards we aim to uphold. Rest assured, we are addressing these issues promptly to ensure a more enjoyable experience for our guests. Your feedback is valuable, and we appreciate your understanding.Y,

10/10 – Utmerket

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the location, the staff is friendly and helpful. The price here is better then the neighboring hotels.
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
JAMES, Wow, thank you so much for your incredible 10-star review! We're thrilled to hear that you had an outstanding experience during your stay with us. Your positive feedback means the world to us, and we can't wait to welcome you back for another fantastic stay in the future.

4/10 – Dårlig

Susan

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra management le ritz den 9. mars 2024
Thank you for taking the time to share your feedback. We value your input and would like to understand more about your experience to improve our services. If you have specific concerns or suggestions, please feel free to share them with us. We appreciate your patronage and hope to have the opportunity to enhance your satisfaction in the future.

4/10 – Dårlig

Michael

Bodde her 1 natt i mars 2024
Svar fra management le ritz den 31. mars 2024
MICHAEL,Dear [Guest],We sincerely apologize for the numerous inconveniences you faced during your stay. Your experience falls far below the standards we aim to uphold, and we're genuinely sorry for the frustration and disappointment it caused. Our team is investigating the issues with room conditions.

10/10 – Utmerket

Laura og Provo

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was super friendly. A very convenient place to attend the Temple.
Bodde her 1 natt i februar 2024
Svar fra management le ritz den 9. mars 2024
LAURA , Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us! We're delighted to hear that you had a fantastic experience at our hotel.It's always our goal to provide exceptional service and create memorable moments for our guests, and we're thrilled to know that we met your expectations. Your kind words about our staff's hospitality and the overall ambiance of the hotel are truly appreciated.

8/10 – Bra

mark

Likte: Fasiliteter
Very comfortable.
Bodde her 1 natt i februar 2024
Svar fra management le ritz den 9. mars 2024
Thank you so much for taking the time to share your positive experience at [ LE RITZ]! We are delighted to hear that you enjoyed your stay with us.Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we were able to meet your expectations. Your kind words serve as motivation for us to continue delivering the best possible guest experiences.

10/10 – Utmerket

Larry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good check in. Close to Applebees. Nice place.
Bodde her 1 natt i februar 2024
Svar fra management le ritz den 9. mars 2024
Thank you so much for taking the time to share your positive experience at [LE RITZ]! We are delighted to hear that you enjoyed your stay with us.Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we were able to meet your expectations. Your kind words serve as motivation for us to continue delivering the best possible guest experiences.

2/10 – Forferdelig

David

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is under construction. had in the room water damage off the wall bubbling paint. Just very need some loving care. It looks like they’re trying to get it fixed and have a loving care. The pool is supposed to be open 24 hours a day, and it was not, it was closed at 6:30 . Then they take $100 deposit supposed to putting it back when you check out and that has not happened yet. This property will look very good when it gets it care on it.
Bodde her 1 natt i februar 2024
Svar fra management le ritz den 21. feb. 2024
Dear Guest,Thank you for your feedback. We appreciate your understanding of the ongoing improvements to our property. We apologize for any inconvenience caused by the pool hours and the delay in refunding your deposit. Rest assured, we are addressing these issues promptly and appreciate your patience. We look forward to showcasing the positive changes during your next visit.

2/10 – Forferdelig

Heriberto Deniz

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
So this place has some great rates...but that comes with some problems. It's dirty, they're trying to remodel, but it seems like they're either doing it in house or they're contractor straight up sucks. The rooms they do have that have been "remodeled" have some shotty workmanship, and are just plain dirty. Once you make it past the lobby, which does look clean and inviting, you are then at the hallway which is nasty to say the least. Their breakfast is a joke. A bowl full of hard boiled eggs and sometimes some apples some bread. What they consider breakfast is a joke only good thing they have there is the waffle maker. I will say that the staff was pretty helpful no complaints there. If you want a cheap rate then this place is the place to go but just remember you get what you paid for.
Bodde her 5 netter i februar 2024
Svar fra management le ritz den 21. feb. 2024
Dear Guest,We appreciate your detailed feedback and regret that your experience did not meet your expectations. We apologize for any inconvenience caused by the ongoing remodeling and the cleanliness issues you encountered. We take your comments seriously and will work diligently to address the concerns raised, particularly in the remodeled rooms and breakfast offerings. Thank you for acknowledging our staff's helpfulness. We value your input and hope to improve your perception during future stays.

2/10 – Forferdelig

Sierra

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Dirty
Bodde her 1 natt i desember 2023
Svar fra management le ritz den 21. feb. 2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. Your feedback is important to us, and we take these concerns seriously. We are actively addressing the cleanliness standards to ensure a more pleasant experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to make amends during your future visits.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was clean and the staff was friendly.
Bodde her 2 netter i februar 2024
Svar fra management le ritz den 9. mars 2024
Thank you so much for taking the time to share your positive experience at [LE RITZ]! We are delighted to hear that you enjoyed your stay with us.Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we were able to meet your expectations. Your kind words serve as motivation for us to continue delivering the best possible guest experiences.

4/10 – Dårlig

William

Bodde her 2 netter i januar 2024
Svar fra management le ritz den 31. mars 2024
WILLIAM,We sincerely apologize for the numerous inconveniences you faced during your stay. Your experience falls far below the standards we aim to uphold, and we're genuinely sorry for the frustration and disappointment it caused. Our team is investigating the issues with room conditions

10/10 – Utmerket

Gelman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra management le ritz den 11. feb. 2024
GELMAN ,Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us! We're delighted to hear that you had a fantastic experience at our hotel.

6/10 – Grei

MICHAEL

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Was charged an additional $100 for a security deposit and was told it would be refunded in 3-5 days. The room smelt stale and the bathroom was dirty. Trash was still in the can from previous guests.
Bodde her 1 natt i februar 2024
Svar fra management le ritz den 5. feb. 2024
Hi michael security deposit it will be hold we don't charge with 24 hours it will credit back ,We apologize for any inconvenience you may have experienced during your stay, and we understand the importance of a positive guest experience. We will be taking immediate steps to address the specific issues about trash left over.

6/10 – Grei

Shirley

Forretningsreisende
The breakfast they show in The Breakfast you get is two different things. Not impressed at all less than a continental breakfast.
Bodde her 1 natt i januar 2024
Svar fra management le ritz den 5. feb. 2024
shirley, Thank you for sharing your recent experience at our hotel. We sincerely appreciate your feedback, and we are genuinely sorry to hear that your stay did not meet your expectations.Your comments are invaluable to us as they help us identify areas for improvement. We want to assure you that we take your concerns seriously, and we are already looking into the issues you mentioned.

4/10 – Dårlig

Amber

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
The front lobby was inviting. The staff were very nice. However there was a lot of construction, painting and maintenance work being performed. The hallway rug was worn, dirty and in need of replacing.The room we had was partially updated but there were still many items that needed attention. For example the bathtub caulk was very poor. I think they are working hard to improve but it is really not up to a decent standard yet
Bodde her 1 natt i januar 2024
Svar fra management le ritz den 29. jan. 2024
Dear Amber,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our inviting front lobby and the friendliness of our staff.We want to sincerely apologize for any inconvenience caused by the ongoing construction, painting, and maintenance work. Guest feedback is invaluable to us, and we are grateful for your insights as they help us identify areas for improvement.If your travels bring you back to our area, we would love the opportunity to welcome you again and demonstrate the positive changes we are implementing based on your valuable input.Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future.Warm regards,Le Ritz Hotel and suits

4/10 – Dårlig

Clarissa

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The property is aging and while some improvements have been made, it seemed like mostly DIY work. Out bathroom door wouldn't close. The TV listings were wrong. The mattress was the wrong size for the bed frame.
Bodde her 1 natt i januar 2024
Svar fra management le ritz den 25. jan. 2024
Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for any inconvenience or dissatisfaction you experienced, and we appreciate the opportunity to address your concerns.We are truly sorry to hear that mentioned by you, about bathroom doors and listings of the tv were wrong, impacted your stay. Please be assured that we take your feedback seriously, and we are investigating the matter to prevent any recurrence.

10/10 – Utmerket

Ernesto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a nice and quiet place
Bodde her 2 netter i desember 2023
Svar fra management le ritz den 25. jan. 2024
Ernesto, We look forward to the pleasure of welcoming you back on your next visit. If there's anything specific you loved about your stay or any areas where we exceeded your expectations, we would love to hear more.Thank you again for your glowing review. Your satisfaction is our priority, and we appreciate your support.

4/10 – Dårlig

Morgan

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I didn't expect luxury at $72, but I did expect the pictures to match the hotel. The rooms not the lobby are depicted accurately. Our room smelled awful of cheap cologne and we didn't have curtains on the window! I went to the lobby to request a new room, which they immediately did, but I was irritated that after a long day of travel, I couldn't just get into a room and relax. Our room was on the first floor and anyone could look directly into the room since there was no curtains. Why was this room even being given to patrons!? The bathroom did not have a door which is a little inconvenient. The second room was better than the first. The floors and bed were clean, but overall the rooms were mediocre at best and the hallways were dirty.
Bodde her 1 natt i desember 2023
Svar fra management le ritz den 7. jan. 2024
Morgan Thank you for sharing your recent experience at our hotel. We sincerely appreciate your feedback, and we are genuinely sorry to hear that your stay did not meet your expectations.We value your feedback and hope you will consider giving us another opportunity to serve you better in the future. Your satisfaction is our priority, and we would love the chance to demonstrate the improvements we've made.Thank you again for sharing your thoughts.

2/10 – Forferdelig

Laura og Chicago

Reiste med familie og små barn, Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra management, le ritz. den 7. jan. 2024
Laura We apologize for any inconvenience you may have experienced during your stay,To further discuss your concerns or if there's anything specific you would like us to address, please feel free to reach out

8/10 – Bra

Eric

Bodde her 1 natt i desember 2023
Svar fra management le ritz den 7. jan. 2024
Eric, We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out during your stay or any suggestions you have for improvement, we'd love to hear more. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences.

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Personale og service og fasiliteter
It appears to be under renovations for the better. Staff and stay was nice. Loved the size of room (double queen). Lots of room with my granddaughter. Beautiful area of Idaho falls.
Bodde her 3 netter i desember 2023
Svar fra management le ritz den 25. jan. 2024
Jennifer, It's truly rewarding to know that our efforts to provide exceptional service and a comfortable environment have contributed to your positive stay. Our team works hard to ensure every guest has a memorable experience, and we are grateful for your kind words.