Hoteller i Hoole – Greene King i Hoole, Chester

«I am writing an email to complain about an incident which occurred at your hotel when I stayed on the 20/2/26 myself and my mum had driven up to pick my 4 year old up for the weekend and decided to stay at your hotel the waterside hotel during our stay we were disturbed twice by one of your fire alarms so we had to evacuate the building in doing so we all had to wait outside during a brief inspection by the fire brigade we were allowed back into the hotel and back into our rooms. So after trying ...

«We booked this hotel as we seen it advertised a pool table, when we arrived we found out it has been taken away. Very out dated rooms. When we arrived for breakfast the chairs in restaurant were disgusting, badly stained and all mis matched. The carpets hadnt even been hoovered and the tables where still dirty not been cleaned properly. Will not be staying there ever again. If i could give zero starts i would.»

«I’ve stayed here a few times & never had any problems, staff are always friendly & I’ve always enjoyed the food, evening meal & breakfast»

«The hotel stands in a quiet and pleasant location, easily accessible from the nearby main road and offers good onsite parking. Staff were friendly and helpful, the room comfortable if a touch dated. Corridor carpeting needs upgrading and some paintwork would benefit from attention. No restaurants nearby but evening menu onsite was quite adequate and the full English breakfast was well-cooked and presented, and certainly filling. Good value for money.»