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Anmeldelser av Hilton Hawaiian Village Waikiki Beach Resort

4 out of 5

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 3302 av totalt 6555 anmeldelser." "
Rangering på 8 − Bra. 1506 av totalt 6555 anmeldelser." "
Rangering på 6 − Grei. 909 av totalt 6555 anmeldelser." "
Rangering på 4 − Dårlig. 467 av totalt 6555 anmeldelser." "
Rangering på 2 − Forferdelig. 371 av totalt 6555 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Shizuka

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
ビーチやプールが楽しめて、ショッピングも楽しめて良い
Bodde her 7 netter i mars 2024

8/10 – Bra

Zarek

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Didn’t like how busy everything was. Everything cost and it was expensive. Parking is a huge rip off.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Mai Lea

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay!
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Leonardo

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff was just as wonderful. I did miss not having a microwave
Bodde her 7 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Leonardo,We appreciate receiving feedback on your Hilton Hawaiian Village stay. It's fantastic that our team elevated your overall experience with their dedicated and personable service! Your suggestions are greatly appreciated and we will pass them on to the appropriate team for consideration. Thank you for sharing your thoughts. We eagerly anticipate your next visit to Waikiki and getting to provide another perfect stay!Sincerely,Guest Services Manager

10/10 – Utmerket

Yuichi

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Uberのピックアップエリアがあって、便利だった
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Ji

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
The resort is good in overall. But the room really need some renovation work. The service is no good, we barely felt being served properly. Very good view easy shopping.
Bodde her 5 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Ji,We're grateful to have hosted you at Hilton Hawaiian Village. Situated on world-famous Waikiki Beach, we're delighted you loved our iconic views of the ocean and Diamond Head Crater. Our team takes pride in delivering warm hospitality, so we're disappointed to read your comments. Rest assured, we'll refocus on providing the attentive service our guests expect. Thank you for the review and feedback, and please join us again. Sincerely,Guest Services Manager

8/10 – Bra

cory

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Zz
Bodde her 8 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Cory,Thank you for sharing! We hope you had a relaxing experience at Hilton Hawaiian Village, and we look forward to welcoming you back for another comfortable stay.Sincerely,Guest Services Manager

10/10 – Utmerket

BETTY og DISPUTANTA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great . Expectations were met with all needs
Bodde her 8 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Betty,We're delighted you enjoyed your stay at Hilton Hawaiian Village! Please come see us again soon when you plan your next island getaway.Sincerely,Guest Services Manager

10/10 – Utmerket

Kimbaly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful!
Bodde her 6 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Elizabeth,It was a pleasure to welcome you to our little slice of paradise, and we are delighted you were impressed with your stay. Your lovely five-star review is truly appreciated and will be shared with the team. We look forward to welcoming you back to Hilton Hawaiian Village for another memorable visit.Sincerely,Guest Services Manager

10/10 – Utmerket

Tino

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing resort for all ages. We will be returning!
Bodde her 6 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Tino,Thank you for your short yet wonderful five-star review! We are thrilled we exceeded your expectations and look forward to welcoming you back to Hilton Hawaiian Village.Sincerely,Guest Services Manager

10/10 – Utmerket

Tien og east lyme

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Over all everything is good. Except when we checked in, There was no parking in the front, as we unloaded, we were treated terrible. Some of the valet folks need to be nice and more helpful since we are the hotel guests.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Tien,Thank you for your feedback. We're glad to hear that your stay was good overall. However, we're sorry to learn about your experience with our valet service during check-in. Our guests should always feel welcomed and supported, and we regret that this was not your experience. Your feedback is important to us, and we appreciate you bringing this to our attention. We hope to provide a better experience during your next visit. Thank you for staying with us.Sincerely,Guest Services Manager

10/10 – Utmerket

Huber garcia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Bodde her 6 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Huber,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Hilton Hawaiian Village soon for another great stay.Sincerely,Guest Services Manager

6/10 – Grei

Jennifer

Reiste med partner, Reiste med en gruppe
Likte: Renhold og personale og service
Hotel staff are nice, however hotel is a little rundown and they nickel and dime you with ridiculous prices. Beautiful beach but they charge $45 for umbrella and $28 per lounge chair, plus parking $69 p/day.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Jennifer,Thank you for your feedback. We're glad you found our staff nice and enjoyed the beautiful beach. Yes, the beach umbrellas and chairs are sold by a third party company providing beach services to the public. All beaches in Hawaii are public beaches because access to the ocean and beaches must be given to all people and citizens of the state of Hawaii. Your comments are valuable to us, and we will consider them as we work to improve our guest experience. We hope to have the opportunity to provide you with a better stay in the future.

6/10 – Grei

Alisa Nadine

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Water did not go down drain in bathtub. We informed the front desk but the issue was not resolved.
Bodde her 6 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Alisa,While we thank you for being our guest and sharing your feedback, we are sorry you had concerns with the bathroom. Please know we are normally known for our top-notch accommodations and professional service, so we apologize that this wasn't your experience. Your comments will be shared with the team to ensure we always adhere to our high standards. We hope to have another opportunity to welcome you back and impress you with our improvements.Sincerely,Guest Services Manager

10/10 – Utmerket

Robert

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hilton went over and beyond to make sure me and my family enjoyed our first trip to Hawaii. We had zero bad experiences here. Would definitely take my family here again. Kids were 12 and 9 and they loved it here. Dont hesitant to book here if you're family traveling
Bodde her 4 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Robert,Thank you for choosing Hilton Hawaiian Village. Our team is delighted you had a fabulous stay with us and we appreciate your recommendation! We take pride in providing an excellent experience, and we are grateful you took the time to leave us a review. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable time.Sincerely, Guest Services Manager

8/10 – Bra

Neifre og Cutler Bay

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is good, the rooms are old, they need to be renovated, the water in the pool was really cold we ask for a heated pool they sent us around checking another tower but they didn’t have any heating pools, the beach in the back is open we saw people from outside getting in our pool no one was checking at the entrance.
Bodde her 7 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Neifre,Thank you for choosing Hilton Hawaiian Village. We're glad you found our resort pleasant, but we regret the issues you faced with the pool and room condition. Your comments about the pool temperature and security are noted, and we'll address these to improve our services. We hope to provide a more comfortable and secure stay in the future.Sincerely,Guest Services Manager

8/10 – Bra

Ann Marquel Lavendar

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
We liked the proximity to the beach. The rooms felt dated, there were problems with the ac daily but they did send someone quickly each time to reset it. We didn’t like that we couldn’t log into our streaming services on the television and were stuck watching regular tv. That felt antiquated and unnecessary and was a major detraction from returning to the resort in the future. They didn’t even have hbo access or even pay per view movies. They gave us a dvd rental card, which meant walking around the resort until you hopefully found one of their dvd kiosks and then there was nothing in it you would want to watch. Pretty much everything closes by 9 pm unless you want to go to a bar, which we don’t, so having something decent for television while we wind down would be preferable. The food was not great. The restaurants we were went to on premises were 2-3 star at best. There is an excellent ice cream shop. Room service has a really good burger. The Italian restaurant on premises is just weird, like the chicken parm I ordered wasn’t served with pasta, but potatoes. It was odd. We did find a good pho place about 1/2 mile away. Overall we still enjoyed our stay but unlikely to stay at the same resort again, especially with the ridiculous amount they tacked on for “resort fees” which were $35 per person per night and there was nothing in the amenities that was worth an extra $70 a day. I expected higher quality. We fell in love with Hawai’i but not the Hilton.
Bodde her 7 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Ann,Thank you for taking a moment to share your honest thoughts. It was a pleasure having you as our guest, and we appreciate your kind praise for our idyllic location and proximity to the beach. However, we regret that you were not fully satisfied with your experience. Your feedback about our accommodations and amenities will be shared internally to ensure any opportunity for improvement is seized. Please know that in addition to the DVD rentals, our Resort Charge includes internet access, cultural activities, morning exercise classes, and discounts for activities/spa services, among other things. The full list is available on our website. Take care, and we wish you safe travels.Sincerely,Guest Services Manager

10/10 – Utmerket

Yiwei

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
gd
Bodde her 4 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Yiwei,Thank you for your feedback! We're glad you had a five-star stay at Hilton Hawaiian Village, and we look forward to welcoming you back again.Sincerely,Guest Services Manager

6/10 – Grei

juan carlos

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Valet parking and self parking to expensive
Bodde her 7 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Juan,We thank you for sharing your comments with us. We're sorry to hear about your experience with us, and we keep guest feedback like yours in mind when we periodically review our prices to ensure we're offering a fair value. We hope you will consider staying with us again.Sincerely,Guest Services Manager

10/10 – Utmerket

Dulce

Bodde her 8 netter i april 2024

10/10 – Utmerket

Jamilla

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything. I will definitely be staying again every year.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Jamilla,We're delighted you enjoyed your stay at Hilton Hawaiian Village, and we look forward to your next visit.Sincerely,Guest Services Manager

10/10 – Utmerket

Lovette

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very leisure and easy to get to. The staff was great.
Bodde her 6 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Lovette,We're thrilled you found our location convenient and easily accessible. Our team is dedicated to providing exceptional service to all our guests, and we're delighted that our efforts were appreciated. We can't wait to welcome you back to Hilton Hawaiian Village for another enjoyable stay!Sincerely,Guest Services Manager

6/10 – Grei

john

Reiste med familie
I’ve been coming to Hawaii for years. Always stayed at Hawaiian Hilton village. I’ve just seen the quality of care for the buildings and rooms drop. Hallways and rooms were not vacuumed. Food in the village was the poorest quality I have ever experienced from a resort. The village lost power for hours and my wife and I were stuck in our rooms on the 27th floor. Once elevators started we had to eat in town because village stores and restaurants had no power. It rained all week and the grounds where flooded many stores and shops closed for flooding. There was no entertainment at night. Village bars all shut down. Had to go outside of village for entertainment and Hawaii has become very unsafe. Police sirens all day and night.
Bodde her 5 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha John,Thank you for being a loyal guest and for your review. We are disappointed your experience this time was not as expected. Please accept our sincere apologies for any concerns with our property. We will share your comments with our team and correct the issues you described. Again, thank you for your continued loyalty, and we hope you will allow us another opportunity to deliver the type of experience you expected and deserve. Sincerely,Guest Services Manager

10/10 – Utmerket

Homer

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Homer,It warms our hearts to know that you had a great time with us overall. We trust that everything was in order for your stay and we hope to see you again soon. Sincerely,Guest Services Manager

6/10 – Grei

Calvin

Reiste med partner
Likte: Renhold og fasiliteter
Very over priced, expensive parking $65 per day!!! They won’t allow Lyft or Uber to pick up at lobby, pool is over run with small children. $50 resort fee! I’m usually happy with Hilton, but not this time.I paid for a resort view and the host said that means no view.
Bodde her 5 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Calvin,We're sorry to hear that you didn't have a good time with us overall and we apologize for any disappointment in our value. All of your feedback is gratefully received and will be kept in mind for the future. Please consider coming back to join us again soon; we're confident that we can impress you. Sincerely,Guest Services Manager

10/10 – Utmerket

Kentaro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 8 netter i mai 2024

10/10 – Utmerket

Yesenia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean resort . Dont even have to leave the resort. It has everything: ABC store, Honolulu Cookie Co, Louie Vuitton, starbucks, ice cream, lagoon to paddle board. Really nice resort would definitely return.
Bodde her 7 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Aloha Yesenia,Thank you for staying with us at Hilton Hawaiian Village and for complimenting the many features of our fantastic resort! Your feedback regarding our clean and well-appointed property is greatly appreciated. It was our pleasure having you visit, and we look forward to hosting you again for another exceptional stay!Sincerely,Guest Services Manager

10/10 – Utmerket

Satish Kumar og Rocklin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Jason og Warrensburg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Theirs nothing I could say badly about your place it's all you say about it wonderful experience we had and the staff at the Alii tower were helpful and polite also the maid miss Ha was the best.
Bodde her 12 netter i mai 2024
Svar fra General Manager den 24. mai 2024
Aloha Richard,We're delighted you enjoyed your stay at Hilton Hawaiian Village and that you felt welcome while you were here. The next time you're in town, please come see us again.Sincerely,Guest Services Manager

6/10 – Grei

James og Jacksonville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Expensive parking and resort fee
Bodde her 7 netter i mai 2024
Svar fra General Manager den 24. mai 2024
Aloha James,Thank you for your feedback. We understand the concern regarding parking and resort fees. Our rates are comparable with the other hotels in Waikiki. Your input is valuable as we continually strive to enhance our guest experience. We hope to welcome you back for a more satisfying stay in the future.Sincerely,Guest Services Manager

6/10 – Grei

David

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property is getting old and needs a good face lift
Bodde her 3 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Aloha David,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. We hope you will consider giving us another chance soon. Sincerely,Guest Services Manager

8/10 – Bra

Miguel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We like that all the hotels are of walking distance, there’s a lot of shops and places to grab a bite, they are maintained properly. The staff may need a little more training on what they have to offer, we ask about areas where we wanted to go and they couldn’t help us, we had few questions about the property and we couldn’t get an answer, of course not all staff but I felt like the majority could use the property review. Our rooms were maintained daily we had no issue there the rooms are kept clean everyday. What we didn’t like was that the hotel although is kept maintained it needs renovations it needs to upgrade to 2024 it felt a little outdated with accommodation and looks but we did like the say I would think about staying here again if maintenance, upgrades are made
Bodde her 8 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Aloha Miguel,Thank you for your comprehensive feedback. We're pleased to hear that you enjoyed our convenient location, nearby shops and dining options, and the cleanliness of your rooms. We also appreciate your comments regarding team training and the need for property updates. Your insights are valuable, and we'll work on improving in hopes of welcoming you back to Hilton Hawaiian Village and providing an even better stay.Sincerely,Guest Services Manager

10/10 – Utmerket

Joseph

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful
Bodde her 3 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Joseph,With one word, you've made our day at Hilton Hawaiian Village! It's wonderful that you enjoyed our stunning resort, and we hope to see you again.Sincerely,Guest Services Manager

10/10 – Utmerket

Alisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The shopping and dining options were amazing! Loved the deep beach and views. The property was full of people but we managed to carve out spaves of privacy and relax. No problem getting into the popular restaurants. Would definately visit again....
Bodde her 7 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Aloha, Alisa,Thank you for your fantastic review! We're thrilled you enjoyed your stay with us. It's great to hear you found spaces of privacy and relaxation despite the lively atmosphere. We look forward to welcoming you back to Hilton Hawaiian Village for another wonderful visit.Hilton Hawaiian Village

10/10 – Utmerket

Carlos Antonio Garcia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
He estado dos veces, y lo volveria a usar siempre
Bodde her 4 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Hola, Carlos,¡Gracias por su lealtad y por elegir quedarse con nosotros dos veces! Estamos encantados de escuchar su recomendación de que siempre volvería a utilizar nuestro hotel. Esperamos darle la bienvenida nuevamente al Hilton Hawaiian Village para otra visita agradable.Atentamente,Gerente de Servicios al Huésped

10/10 – Utmerket

Symphany

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed the stay & hospitality of the staff. I had a great family vacation during my stay
Bodde her 7 netter i april 2024
Svar fra General Manager den 23. mai 2024
Aloha Symphany,Thank you for staying with us and for taking a moment to share your five-star rating! We are delighted to hear that our attentive service added to the enjoyment of your recent visit. It was a pleasure to host you and we look forward to welcoming you back to Hilton Hawaiian Village soon for another memorable experience.Sincerely, Guest Services Manager

10/10 – Utmerket

Aaron W

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a return trip.We love this Hawaiian experience
Bodde her 7 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Aloha Aaron,Thank you! There is no greater compliment than knowing you enjoyed your visit so much you chose to join us again for another fantastic experience. Your lovely five-star review will be shared with the team, and we look forward to welcoming you back for many more memorable visits.Sincerely,Guest Services Manager

10/10 – Utmerket

Fredrick og Mission Viejo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
location
Bodde her 7 netter i mai 2024
Svar fra General Manager den 24. mai 2024
Aloha Fredrick,We're thrilled you loved our location, the perfect way to enjoy the beauty of Hawaii from the safety and comfort of our resort. We hope to welcome you back soon to Hilton Hawaiian Village.Sincerely,Guest Services Manager

8/10 – Bra

Michael og Longview

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NA
Bodde her 4 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Aloha Michael,Thank you for visiting us and for your review. We appreciate you taking the time to rate our hotel, and should you be in the area again, we hope to welcome you back for a stay worthy of a perfect rating.Sincerely,Guest Services Manager

4/10 – Dårlig

Christine

Reiste med familie
Likte ikke: Fasiliteter
Expensive....terrible food, everything is crowded. Save your $$ and go to Mexico or Costa Rica!
Bodde her 7 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Aloha Christine,Thank you for being our guest recently. We regret to learn of your disappointment with your experience. Rest assured, our prices are competitive for our area— though we always welcome feedback for areas in which we can improve. Additionally, please know that regardless of how busy we are, we aim to ensure our valued guests feel welcome and comfortable, so never hesitate to let us know what you may need while you're here. We are always willing to help and properly accommodate you in any way we can. It was a pleasure having you here, and we wish you safe travels.Sincerely,Guest Services Manager

10/10 – Utmerket

Donald Lane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not our first trip, dated ,but still very nice place to stay
Bodde her 7 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Aloha Donald,Thank you for your review of Hilton Hawaiian Village. We're glad you chose to stay with us again. We appreciate you acknowledging the familiar charm of our property. Our team is always looking for ways to improve while maintaining the character our guests love. We look forward to welcoming you back again soon!Sincerely,Guest Services Manager

10/10 – Utmerket

Liorgi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
magical place
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Aloha Liorgi,Thank you for joining us in paradise! We're thrilled to hear you thoroughly enjoyed your experience at Hilton Hawaiian Village and appreciate your perfect rating. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way!Sincerely,Guest Services Manager

10/10 – Utmerket

Kimberly og Marina Del Rey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved this location, staff, rooms, and activies
Bodde her 5 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Aloha Kimberly,Thank you for your glowing review of Hilton Hawaiian Village! It's wonderful to know that you thoroughly enjoyed the time you spent with us. It was a pleasure to have you as our guest and we hope to see you again the next time you're in Waikiki!Sincerely,Guest Services Manager

10/10 – Utmerket

Carlos

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente Lugar
Bodde her 10 netter i april 2024
Svar fra General Manager den 22. mai 2024
Olá Carlos,Obrigado por passar férias conosco no Hilton Hawaiian Village. É fantástico que você tenha adorado nossa localização invejável na icônica praia de Waikiki. Em nome da nossa equipe, esperamos criar mais memórias com você no futuro!Sinceramente,Gerente de Atendimento ao Hóspede

6/10 – Grei

LORRAINE

Likte: Personale og service og fasiliteter
We stayed a few days ago and after we checked-in, the room key didn’t work, so i have to go down to the check in counter again, for the second time the room key didn’t work again, they have to call security to change the batteries for the door lock. It took extra 30 minutes for us to go inside our room from the moment we arrived there
Bodde her 4 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Aloha Lorraine,Thank you so much for the feedback. We're sorry to hear about any delay getting into your room after check-in and we'll work to ensure that an experience like the one you described doesn't happen again in the future. That being said, we hope that everything else was in order for your visit and that you'll consider joining us again in the future. Sincerely,Guest Services Manager

10/10 – Utmerket

Gail

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful facility, the staff were polite, helpful and knowledgable. The rooms were clean and comfortable. I will DEFINITELY be staying again.
Bodde her 4 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Aloha Gail,From our clean, comfortable accommodations to our friendly team members, we are so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to see you again soon. Sincerely,Guest Services Manager

10/10 – Utmerket

Nicolas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this place the most out of the three other properties I’ve stayed at in Waikiki (The Ilikai and Marriott Beach Resort). Highly recommend the corner rooms in the Rainbow Tower.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Aloha Nicolas,We're delighted you enjoyed your stay at Hilton Hawaiian Village, and we appreciate your recommendation. Please come see us again soon.Sincerely,Guest Services Manager

10/10 – Utmerket

Christina Ann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay. This was my second trip to the Hilton Hawiian Village. The grounds are amazing, clean and safe. Staff are all friendly and helpful. The location is nice as you can walk downtown for plenty of shopping and restaurants. The beach is absolutely beautiful.
Bodde her 5 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Aloha Christina,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Hilton Hawaiian Village once again! Thank you so much for your perfect rating and glowing praise for our idyllic setting, hospitable team, and convenient location. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Guest Services Manager