Hoteller nær Hon Nom-stranden

«There were several instances where the staff’s limited English led to repeated follow-up calls for clarification. Additionally, some information was changed again at check-in, causing confusion. The accommodation also had a noticeable issue with ants and other insects.»

«The property makes you leave a cash deposit, they won't just hold it on your credit card. I asked for ice for my room, they said they don't have it. I asked for a fan for my room, they said they didn't have it. I asked for a king-size bed, they gave me two twins. When I pushed the two twins together, I found dirty cigarette butts and trash. Mini-fridge barely works. Not near any stores, restaurants or shopping. Paid for breakfast with the booking, had to fight with them because they said ...

«Check in late and stayed only for 3hours. Had to catch a flight. Can’t get myself to touch the blanket- got spider sitting on it when I turned on the lights. No lights in vanity/wash sink section. Website pictures of the room are very misleading. Very old, moldy corner, sink not wiped down, clothes storage area all scratch/dirty, cabinet/sink rims are lined with dirt. Just wash face and feet. Didn’t use the bed. Checked in 11pm, got only a key-check in lady can’t speak English? Left at  ...

«Beautiful view and reasonable price, but terrible service and cleanliness. The bathroom tiles and floors were black and poorly cleaned. The staff was unprofessional and rude. At checkout, they bluntly demanded I wait 5 minutes without any explanation. Later, I found out it was for a room inspection for the deposit. Communication was awful.»