Hoteller i Hillburn

«The room had a distinct sewage/mildew smell. Extremely prevalent in the bathroom. I contacted the front desk immediately, and was told " it's very common there, and I should open the window, and run the shower simultaneously, and that should help with the smell a bit". The front desk also brought down a bottle of disinfectant to " help with the smell". I also was never informed before or after booking that the pool was unavailable! The hotel claimed it was on their website, but I booked ...

«The location was very convenient»

«-»

«The sheets were dirty. We found several long black strands of hair in the bed along with what looked like blood and rust stains... I would suggest bringing your own bedding or staying elsewhere. We asked for new bedding which we got, but those weren't much better.»

«Great»

«Loved it»

«Fint hotell i stille omgivelser. Gode parkeringsmuligheter. God frokost i amerikansk målestokk. »

«Check in was great, clean room was great! Staff were very helpful, quiet and safe feeling, breakfast was even great (MINUS NO KETCHUP or OTHER CONDIMENTS) again.... I needed some hot sauce or ketchup with my eggs and sausages.... 😔»

«Congrats»

«Very disappointed with my stay. The room was dirty, there was hair on the bed and pillows, a cockroach in the room, and water leaking from a damaged ceiling. After I complained, I was moved to another room, but the second room had the same issues and was in similarly poor condition. The overall condition of the hotel was unsanitary and unacceptable. I had to leave early and could not use the remaining nights of my reservation. To make matters worse, despite providing photos of the conditions, ...

«Quiet location.»

«This place is a hovel.»

«It was a very easy stay, even though we were a couple in our own room and this place is geared towards larger groups»

«Owners were very friendly. We were arriving late at night but they were there to greet us and get us registered. Helped with heavy bag. Breakfast was ready when advertised. Waffle maker, jimmy dean breakfast sandwiches, cereal, muffins and coffee and juice. Would go back.»

«This his place needs help…. Someone seriously needs to invest in replacing everything from furniture in the lobby, to repairing plumbing in the bathrooms, replacing rugs in the rooms, and stocking the vending machines and snacks,, beverages, and sundries at the front desk. The staff was fine, but the place is in tough shape!»

«3rd time staying at the West Point Motel. Close to post and straight forward place. Simple rooms, nothing fancy. Gets the job done!»

«For the price it is what it is. But the bed was wildly uncomfortable. They need to invest in real blinds for the windows because all the light bleeds in and made it even more difficult to sleep. With some minor updates it would be fine.»

«Place no good 4 the price»