Hoteller i Highland Springs

«Staff were excellent. Hotel was under construction during our stay. Hotel did a good job keeping construction interference to minimum. Room was nice, clean, and roomy but the air conditioner was old and LOUD. Like being inside an engine! Bathroom doesn't look like it was remodeled with room - warped door and older tiles. But not a problem. Only criticism was the old, ver LOUD air conditioning unit...right next to bed.»

«Bad»

«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«This property was wonderful. They served a delicious free dinner with 3 complimentary drinks and half priced desserts. In the morning we had a great hot breakfast buffet. The staff were all kind and helpful. We found out this is a family owned hotel and it shows in all the details. The bed was comfortable and the room was also nicely decorated. A great stay!!!!»

«Clean , staff , parking , breakfast good !»

«It was a wonderful stay all the way around. I will definitely be staying there again.. I highly recommend this hotel»

«Good location if you're staying for a long time»

«The staff was amazing. Ms D the morning breakfast person was awesome. Greetings with a smile. The morning desk person was 100% the best»

«Staff, clean facility, breakfast and coffee availability»

«Clean rooms. Great staff. Decent breakfast included.»

«Ok place, but not the nicest personell»

«It seems this hotel is understaffed, all the trash cans on site were still filled upon arrival on a Saturday after 5pm. The rooms we originally were assigned to were really not clean. And 2 of the three rooms we were reassigned to had no soap in showers. The staff was really great, but I am not going to use choice hotels for awhile.»

«Great variety of breakfast items. Loved the freshly ground coffee available anytime of the day. Very hospitable staff, ready to serve you.»

«A/C was a little off. I understand they are going through some upgrades. Understandable. Great stay. Would recommend!»

«It was a great staff for us. The breakfast was ok. Since paying for breakfast it wasn't the value for it. But everything else was great!»

«The staff was very polite and helpful»

«I actually had a nice stay. The workers were professional and considerate.»

«Good facility, convenient to airport and surprisingly quiet, given it is in the flight pattern for the airport and backs up to the expressway. Didn't experience any noise while inside the property. Breakfast was adequate but the service staff was EXCEPTIONAL. Professional, friendly and extremely competent. Would recommend if you are traveling with pets as they seem to be the only hotel in the area that allows pets (with an additional deposit/fee). Only surprise we had was the $10 for ...