Hoteller i Highland Springs

«The staff was very friendly and the hotel room was very clean!»

«The hotel has friendly helpful staff Our room and the entire hotel was very clean»

«Great property»

«Great place to stay after a long day at Kings Dominion! Place was nice, clean, quiet! Front desk staff and housekeepers were all very nice and friendly! Breakfast was great and the lady stocking the breakfast was very nice and helpful! Will 100% stay again! Such a nice property tucked off the main road!»

«Great staff, perfect for a short stay right at the airport!»

«Would stay again…friendly staff, clean rooms, loved the amenities»

«Check in good, room and amenities spacious and clean. Construction going on, elevator a mess and felt like it was going to fall apart, no flooring and walls being replaced in elevator. Once they get all construction done will likely be much nicer hotel. Overall decent stay.»

«This hotel is old and have been renovated, but cheap remodeling has been done.»

«We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled ...

«Ok place, but not the nicest personell»

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«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«I do not thing it is right to charge for parking at a hotel that is not in a big city where parking is at a premium. This was a hotel near a mall - and to charge for parking is just wrong.»

«Overall, the room was clean and spacious. However, the bathroom is claustrophobically tiny. No mirror or wash basin in the bathroom. Room cleaning is only every other day. That is a major turn off. Breakfast was just okay, not much variety. Fruits were especially stale, consistently.»

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«They had one of the best full breakfasts that we have had. Waffles with toppings, gluten free options, and unique juices. Super welcoming and the place has character!»

«Room was old and not clean. The bathroom bath towel looks not clean saw some black spots on it.»