Hoteller nær Highland Hospital of Rochester

«I love the hot tub and staff was very friendly. »

«Great service»

«I would definitely stay there again.»

«Breakfast was great! Parking was safe! »

«Breakfast was very good! Many options to select from. It is an older building. Accessible shower in bathroom was new . Other work needs to be done. Parking was safe but a little awkward getting into from side street. Staff at front desk was excellent and assisted me with wifi. She also secured an important backpack that my husband had to pick up. »

«Easy check in, good breakfast, we always stay here for the annual hockey tournament. »

«Wonderful will be back »

«There was no coffee pot or kitchen ware, house keeping never came »

«Clean room»

«Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash.»

«Room 211 appears recently refurbished —paint, flooring, and other fixtures were new and maintained. A few minor problems in room 211: —no smoke detector. It looks like the wall-mounted smoke detector was removed for painting the walls and not re-installed. —a few non-functioning USB outlets, probably from heavy usage. Both USB outlets on the bed light fixture were non-functional. Rest of building was fine. One of the front doors was out of order and blocked with a park bench. The elevator ...

«This hotel was horrible. The toilet did not work when we got there. No one came to clean the room. Chairs in the room was broken. This is supposed to be a non smoking hotel yet the floor I was on seem that every room was smoking weed. The front desk was supposed to bring us fresh towels and never showed up. Just a really bad stay for us.»

«24 hour coffee and tea station and wonderful pool! My favorite place to stay when I'm in the area.»

«Ceiling was Half painted and the faucet leaked in the bathtub»

«We stayed in room 101 at the Econo Lodge April 16-19. The ice machine was not working. Staff said it had been down for a while & they didn’t know when it would be fixed. We had to get ice at the 7/11 across the street. The fan in the AC unit (which was on low) was so loud we couldn’t sleep & had to turn it off. The ceiling in the bathroom had a leak which had stained 2 large ceiling tiles & dripped onto a box of tissues. Neither the ceiling tiles nor the tissues had been replaced. On the plus ...

«The room was neat and plenty of space. However the desk in the room was a medal desk that had seen better days. The shower was so nasty I refused to take a shower in it. The toilet didnt flush unless you held the handle down.»

«Affordable clean room»

«The kitchen was empty, the refrigerator door was on the wrong side. No kitchen dishes or anything for use. Bathroom towels smelled »

«The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided.»