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Anmeldelser av The Chilterns Fox

2.5 out of 5
The Chilterns Fox
Ibstone Rd, High Wycombe, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 26 av totalt 53 anmeldelser." "
Rangering på 8 − Bra. 14 av totalt 53 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 53 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 53 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 53 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

9,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Simon

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Simon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good pub inn with clean rooms and friendly staff, great for business stay, shame it’s not open on Monday or Tuesday
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Arrived relatively late (about an hour after my dinner booking at the time of last food orders) but was welcomed and well looked after by Tim and the team, not rushed at all, and fed and watered and entertained! Very lovely relaxed evening, great breakfast. Good food, comfortable and unpretentious. Hugely preferable to an airport hotel if you are on your way to Heathrow the next day, as I was - 30-40 minutes drive depending on traffic. But would definitely come and stay again regardless.
Bodde her 1 natt i mars 2024

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Pleasant but very average and needs improvements
The hotel looks very appealing from the outside and in a lovely location. We were happy with our first impression. As we checked in, we were welcomed with a heavy smoke in the bar area which we blamed on where they may have just lit the fire but this lasted all evening unfortunately. The food at dinner was outstanding, so tasty and the staff were very friendly & attentive. Our room was extremely hot and we tried to turn the radiator down but we were only able to turn it down slightly so had to sleep with the windows wide open all night. The room was pleasant and tidy. The bathroom was average and I think could benefit from a little TLC in areas due to slight rust in places and built up limescale on the shower head and shower doors. Due to this built up limescale and half the door hanging off its hinge, you weren’t able to close the shower door. Breakfast was delicious, coffee was lovely but the smoke made it unpleasant again as the whole bar area was full of smoke, we’ve come home and stink of smoke unfortunately. Even with the best efforts of opening the windows, it was still an issue. I think the bar area & restaurant would benefit with some music or some sort of background noise as it was very quiet and awkward. Overall a nice pleasant stay, very average but definitely needs some improvement.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Kevin

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nicr hotel
Nice hotel with great food.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Andy

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
WOW, WOW, WOW!!
I was given a ground floor room. Was amazed when I stepped into the bedroom. It had a desk, 2 bottles of water, one still and one sparkling. It boasted a really comfy lounge chair and a bed that was so comfortable that I didn't want to get out of it! The bathroom was large with in one corner a freestanding bath with a shower attachment. In the centre of the bathroom was a double sink and in the other corner a fabulous walk-in shower. It had a rainforest shower head and a separate shower attachment. Everywhere in the hotel was very clean. Customer service was brilliant and the staff couldn't do enough for their guests. I stay in a lot of hotels and if this was in the city centre, it would be at least double the price! I can't rate this hotel highly enough and genuinely would recommend it to everyone and anyone 5*
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Patsy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful little stay, lovely staff
Absolutely lovely stay at the chiltern fox! Our babysitter cancelled on us last minute and we had a night away for our anniversary with wine tasting so had to cancel the wine tasting and added our 4 month old to our stay at the chiltern fox and they were so accommodating to us for our little boy! they upgraded our room for us as we informed them our situation which was so kind! the room was beautiful and the service and food was fantastic, we felt really looked after! It’s a beautiful little stay, out of the way which is nice. We’re looking forward to rebooking again when we redo our wine tasting!
Bodde her 1 natt i september 2023

8/10 – Bra

Malathi

Reiste med en gruppe
Very happy
Bodde her 1 natt i september 2023

6/10 – Grei

David

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Broken promises
We arrived at 4pm on a Sunday, we asked if we could book a table for evening meal & was told the kitchen closes in one hr, we decided to eat straight away even though we had only eaten our lunch 2 hrs before, the meal was very good. I asked what time we could have breakfast tomorrow, they said the chief was off, I pushed them and they agreed to get someone to come in to prepare. When we went down the next day for breakfast, there was a note at the bottom of the stairs saying, sorry no staff, no breakfast!!!
Bodde her 1 natt i september 2023
Svar fra Tony GM den 10. sep. 2023
My deepest apologies for your experience with us. we have been coming to the end of a period of staffing troubles and we are all deeply sorry that has affected your experience. We would like to invite you again to stay with us as a gesture of our apology, please let us know when you would like this to be and we can book it in.Kindest Regards,Management

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good place good location.
Always a place I stay if I am in that area.
Bodde her 1 natt i juli 2023
Svar fra Ollie den 22. juli 2023
Thank you for you review, very much appreciated!

10/10 – Utmerket

Mauricio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place albeit rather isolated.
Bodde her 3 netter i juli 2023
Svar fra Ollie den 22. juli 2023
Thank you for you review, very much appreciated!

10/10 – Utmerket

Rob

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Forget premier lodges…….. check this place out
Great find Near to m25 but really quiet but quick to get back on the road Brilliant to find somewhere that does a small FRESH cooked menu ! Definitely my go to place for when I need to stay in the area Fab staff - thanks all and see you again
Bodde her 1 natt i juli 2023
Svar fra Ollie den 22. juli 2023
Thank you for you review, very much appreciated!

8/10 – Bra

David

Bodde her 3 netter i juli 2023
Svar fra Ollie den 22. juli 2023
Thank you for you review, very much appreciated!

6/10 – Grei

Jacqueline

Bodde her 1 natt i juli 2023
Svar fra Ollie den 22. juli 2023
Thank you for your review, if you have any observations that we could improve on for your next stay, please reach out and we will do our best to improve for your next stay.

8/10 – Bra

Allen

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2023
Svar fra Ollie den 22. juli 2023
Thank you for you review, very much appreciated!

10/10 – Utmerket

Adrian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were extremely helpful. Great stay and would recommend.

6/10 – Grei

Rob

Bodde her 1 natt i april 2023
Svar fra Tony GM den 15. apr. 2023
Thank you for your feedback Rob.Looking forward to see you next time

8/10 – Bra

Dean

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was very clean and tidy .
Bodde her 1 natt i mars 2023
Svar fra Tony GM den 13. apr. 2023
Thank you Dean for your feedback.Looking forward to see you next time.All the best.

6/10 – Grei

david

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Nice place but unfortunately I probably stayed on the wrong night. I arrived fairly late at 7ish to check in to my room, I was then told by the only person working there that they had a problem in the kitchen and were not serving food. It was obvious that they were short staffed and didn't have a chef, so I had to go out again and find somewhere to eat 20 mins away. I don't think it would have too hard to let customer know beforehand. Other than that it is a nice place to stay.
Bodde her 1 natt i desember 2022
Svar fra Tony GM den 10. des. 2022
Hello David,Sorry to hear that. Our Chef was ill at the time, which we could not predict.I informed everyone who had booking for dinner and in our booking confirmation, i suggest to everyone to book a table if they would like to join for dinner.Some of our customers checking in late so we cannot really organise how many people we need to look after without reservation.Many thanks for your feedback.Looking forward to see you next time.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disappointed
The double socket on the wall wasn’t fitted properly. Plus there is a 12.5% service charge when you order your food, I personally don’t agree with a service charge. The price you see is the price you should pay, plus didn’t get the view I was supposed to get. All in all I was very disappointed with this place.
Bodde her 1 natt i november 2022
Svar fra Tony GM den 26. nov. 2022
Dear Sir,I am terribly sorry to hear your disappointment.The service charge is strictly discretional, so we could take that off, after a discussion, however most the companies implement it, to support the wages of their employees.Regards to the room, we havent received any request of your preference and we could swap rooms if you bring up your unsatisfaction during your stay. We are aware our infrastructure is not in the right place yet, as we shutting down in January for a full renovation. Until then your highly discounted room price should cover the inconvenience.Best Regards

10/10 – Utmerket

David

Bodde her 1 natt i november 2022
Svar fra Tony GM den 24. nov. 2022
Thank you for your feedback David, We are glad, you enjoyed your stay with us.Looking forward to see you next time.

6/10 – Grei

STEVE

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i november 2022
Svar fra Tony GM den 18. nov. 2022
Thank you Steve for the feedback.Hope if you will come next time we can exceed your expectations even more and increase the guest experience in general as we will go through major changes and improvements.

8/10 – Bra

Cathy

10/10 – Utmerket

Rob

Bodde her 2 netter i oktober 2022
Svar fra Tony den 29. okt. 2022
Thanks for your feedback Rob. It means a lot to us.Looking forward to see you next time.Many thanks,TonyGM

10/10 – Utmerket

Ian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A great place to stay
A fantastic place to stay in the countryside. Beer was very nice, food was great and the staff couldn't be more accommodating. Very friendly and nothing was too much trouble. A perfect base for walking and travelling the countryside
Bodde her 2 netter i oktober 2022
Svar fra Tony den 16. okt. 2022
Many thanks Ian for your feedback.Looking forward to see you next time.

10/10 – Utmerket

Melanie

Bodde her 2 netter i september 2022
Svar fra Tony den 4. okt. 2022
Hello Melanie,Many thanks for your feedback and we are glad you enjoyed your time with us.Looking forward to see you in the near future.

8/10 – Bra

Ian

Likte: Personale og service og romkomfort
Bodde her 2 netter i august 2022
Svar fra Tony den 25. aug. 2022
I am really glad you enjoyed your stay with us. Please let us know, how we can improve to 100 percent so we can make your next stay even better.Looking forward to welcome you in the future.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly efficient staff, excellent breakfast:)
Bodde her 1 natt i juli 2022
Svar fra Tony den 23. aug. 2022
Many thanks, looking forward to see you in the future.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i juli 2022
Svar fra Tony den 23. aug. 2022
Thank you so much for your feedback. Please let us know, how we can improve your experience to 10 for your future visit.

6/10 – Grei

Jonathan

Forretningsreisende
Likte ikke: Renhold og personale og service
Bodde her 1 natt i juni 2022
Svar fra Charlie den 24. juni 2022
Dear Jonathan, Thank you for your review.

10/10 – Utmerket

Louise

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juni 2022
Svar fra Charlie den 24. juni 2022
Dear Louise, Thank you for your review.

6/10 – Grei

Andrew

Likte: Personale og service
Likte ikke: Romkomfort
Tired room and guests.
Nice pub with friendly service. Room 8 is very tired looking and much too hot for comfort or sleep. Insecure ground floor window so unable to leave open overnight. Loose toilet seat and low-power shower. Requirement to provide breakfast choices and time the evening before seems unduly inflexible.
Bodde her 1 natt i mai 2022
Svar fra Tony den 13. okt. 2022
Thank you Andrew for your feedback and as a new General manager, will focus on rooms renovation.We will be shut in January and We will perform makeover of the rooms to increase our customers experience.Looking forward to see you in the future, in the new Chilterns Fox.

10/10 – Utmerket

Andrew

Bodde her 2 netter i mai 2022
Svar fra Tony den 13. okt. 2022
Many thanks Andrew for your feedback.We are still improving so hopefuly we will able to welcome you next time with even better experience.

10/10 – Utmerket

Carrell

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was lovely. The staff was wonderful. Very comfortable stay.
Bodde her 5 netter i mai 2022
Svar fra Tony GM den 13. okt. 2022
Glad you enjoyed your stay with us. It has been a while and the managment changed but we will perform a full renovation in January and I hope we can welcome you back in the next year.

4/10 – Dårlig

David

Bodde her 1 natt i mai 2022
Svar fra Tony GM den 13. okt. 2022
Hello David,Sorry for your dissapointment and thanks for your feedback. As the managment change, i will perform a full renovation in next year January and looking forward to see you to give us another "shot".

2/10 – Forferdelig

Richard

Bodde her 1 natt i april 2022
Svar fra Charlie P den 16. apr. 2022
Thank you for your feedback, Richard. We are aware of the issues with your stay, and as a new business we are still putting to bed many issues with electrics and inherited goods, and making sure rooms are checked properly before our guests stay. My apologies for any discomfort during your stay, and we hope you will give us an opportunity to restore your confidence in the future.

8/10 – Bra

MICHAEL

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mars 2022
Svar fra Charlie P den 16. apr. 2022
Thank you for your review, Michael. We look forward to seeing you in the future.

10/10 – Utmerket

Integra

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
Bodde her 1 natt i februar 2022
Svar fra Charlie P den 10. mars 2022
Thank you for your review, we look forward to seeing you again in the future.

8/10 – Bra

Jim

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One night stay only, very pleasant place to stay with friendly staff. Great evening meal, fantastic breakfast (expensive though, charged per coffee, per orange juice).
Bodde her 1 natt i desember 2021
Svar fra The Chilterns Fox Team den 15. des. 2021
Hi Jim, Thank you for the feedback, I'm glad you enjoyed your stay with us. We hope to see you again soon! Best, The Chilterns Fox Team

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gem
Very nice location, excellent service & the food is worth a go. couple of minutes off M40 but you are suddenly rural Argentinian influences, fantastic beef sourced locally give it a go
Bodde her 1 natt i desember 2021
Svar fra The Chilterns Fox team den 8. des. 2021
Hi Mark, Thanks for your review, it was a pleasure having you to stay! We hope to see you again soon. Best, The Chilterns Fox team

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very satisfied.
Very nice area. All staff and the owner very pleasant and would def go again.
Bodde her 1 natt i desember 2021
Svar fra The Chilterns Fox team den 8. des. 2021
Hi David, Thank you for your kind words, I'm glad you enjoyed stay with us. We hope to see you again soon! Best, The Chilterns Fox team

10/10 – Utmerket

Cara

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely 2night stay, food in restaurant/bar was lovely and all staff friendly and helpful, my
Bodde her 2 netter i november 2021
Svar fra Fox Team den 17. nov. 2021
Thanks Cara! We hope to see you again soon!

10/10 – Utmerket

Harry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021
Svar fra Chester den 27. okt. 2021
Thanks for your rating, Harry! Good to know you enjoyed your stay.

10/10 – Utmerket

dave

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2021
Svar fra Chester den 27. okt. 2021
Thanks for your rating, Dave! Good to know you enjoyed your stay.