Hello and thanks for your feedback. I'm sorry to see that the trip didn't go quite as well as we'd hoped this time. We would be happy to hear more about how we could improve your customer experience in the future. I hope we will be able to offer you another overnight stay later. Sorry for the problems and have an excellent continuation of the week regardless :).

Dear friend thank you for the review. It is good to see that your trip seems to have gone mostly well. In case we can improve our services in any way we would love to get your personal input on the matter. We hope that we will see you again and give you even better experience on that visit :). You might want to try out our completely new Loft rooms which will not leave you unsatisfied! See you on your next visit to Helka :)

Hello and thanks for your feedback. I'm sorry to see that the trip didn't go quite as well as we'd hoped this time. We would be happy to hear more about how we could improve your customer experience in the future. I hope we will be able to offer you another overnight stay later. Sorry for the problems and have an excellent continuation of the week regardless :).

Hei. Kiitos arvostelustasi. Hienoa, että matka meni kuten piti ja saitte rentouduttua hotellissa odotusten mukaisesti. Toivottavasti nähdään taas pian Helkassa! Erinomaista viikon jatkoa

Hej och tack för din feedback. Skönt att resan gick smidigt och det var inga problem. Välkommen åter att njuta av vår utsökta frukost här i centrala Helsingfors på Pohjoise Rautatiekatu :). Varmt väder och en bra helg.

Hei ja kiitos palautteestasi. Ikävä nähdä, ettei matka mennyt tällä kertaa ihan niin hyvin kuin toivoisimme. Kuulisimme mielellämme vielä tarkemmin, miten voisimme parantaa asiakaskokemustanne jatkossa. Toivottavasti pääsemme vielä tarjoamaan teille uuden yöpymisen myöhemmin. Pahoittelut ongelmista ja erinomaista viikon jatkoa kaikesta huolimatta :).

Thank you for the review! We are thrilled to hear you enjoyed the stay :)

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Hei, ja kiitos palautteestasi. Mahtavaa, että matka meni hyvin :). Tervetuloa toistekin

Kjære venn, takk for anmeldelsen. Det er godt å se at turen ser ut til å ha gått stort sett bra. I tilfelle vi kan forbedre tjenestene våre på noen måte, vil vi gjerne ha dine personlige innspill om saken. Vi håper at vi vil se deg igjen og gi deg en enda bedre opplevelse på det besøket :). Det kan være lurt å prøve ut våre helt nye loftrom som ikke vil gjøre deg misfornøyd! Vi sees neste gang du besøker Helka :)

Dear friend, thank you for the review. It is good to see that your trip seems to have gone mostly well. In case we can improve our services in any way we would love to get your personal input on the matter. We hope that we will see you again and give you even better experience on that visit :). You might want to try out our completely new Loft rooms which will not leave you unsatisfied! See you on your next visit to Helka :) Sincerely, Johannes / Reception, Helka

Hi, thank you for your review. Great to see that you enjoyed your stay :). Welcome back anytime! Sincerely, Helka / Reception

Hei Petra, ja kiitos arvostelustasi. Hienoa, että matka meni kuten piti ja saitte rentouduttua hotellissa odotusten mukaisesti. Toivottavasti nähdään taas pian Helkassa! Erinomaista viikon jatkoa ja alkavaa syksyä 😉 Ystävällisin terveisin, - Johannes / Vastaanotto, Helka

Hei venn, og tusen takk for at du tok deg tid til å legge igjen en anmeldelse. Vi er glade for å se at du likte oppholdet til tross for mangel på kjøleskap/minibar. Hotellet er dedikert til å hjelpe miljøet, og vårt mål er å bli så miljøvennlig som mulig. Dessverre er strømforbrukende enheter som kjøleskap ikke bra for miljøet, og derfor har vi besluttet å ikke ha dem. Når du har matvarer etc. som du vil beholde i kulden, tar vi dem gjerne til kjøleskapet i resepsjonen. Ved å gjøre dette sparer vi sammen over 50.000 kWh energi årlig. Vi håper å se deg snart igjen :) Vennlig hilsen, Johannes / resepsjonen, Helka

Tusen takk for anbefalingen. Som du sa, parkeringen vår er for øyeblikket arrangert i en nabohuset parkeringshall P-Autotalo Europark. På grunn av gatearbeidet som foregår i Pohjoinen Rautatiekatu, er vår egen hagepark foreløpig ikke tilgjengelig å bruke. Vi forventer at byggearbeidene skal avsluttes i september etter at vi kan bruke hagen vår igjen. Vi har prøvd å utrydde støyen fra byggearbeidene ved å reservere rom for gjestene våre fra stille bakgårdsside av hotellet. Tusen takk og velkommen tilbake. Vennlig hilsen, Johannes / mottak Helka

Hello ole magnus, Thank you for the full points! See you again soon.

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Dear friend thank you for the review. It is good to see that your trip seems to have gone mostly well. In case we can improve our services in any way we would love to get your personal input on the matter. We hope that we will see you again and give you even better experience on that visit :). You might want to try out our completely new Loft rooms which will not leave you unsatisfied! See you on your next visit to Helka :)

Hei ja kiitos palautteestasi. Ikävä nähdä, ettei matka mennyt tällä kertaa ihan niin hyvin kuin toivoisimme. Kuulisimme mielellämme vielä tarkemmin, miten voisimme parantaa asiakaskokemustanne jatkossa. Toivottavasti pääsemme vielä tarjoamaan teille uuden yöpymisen myöhemmin. Pahoittelut ongelmista ja erinomaista viikon jatkoa kaikesta huolimatta :).

Hello. Thank you for staying in Helka. Everything seems to have gone well and we are glad to see that you enjoyed your stay in our pink hotel. Welcome back the next time you visit Helsinki and want to escape the heat or cold to our airconditioned hotel rooms. See you next time

Thank you for staying in Helka! Love to hear that you got to try out our luxurious Loft rooms and enjoyed the organic breakfast buffet of Helka :). Welcome back!

Dear friend, thank you very much for your kind words :). Great to heart that you had good time in Helka and that especially our customer service was to your liking. I'll be sure to pass your kind words to our staff members. We hope to see you soon. Have a great day.

Hello. Thank you for staying in Helka. Everything seems to have gone well and we are glad to see that you enjoyed your stay in our pink hotel. Welcome back the next time you visit Helsinki and want to escape the heat or cold to our airconditioned hotel rooms. See you next time

Hei. Kiitos arvostelustasi. Hienoa, että matka meni kuten piti ja saitte rentouduttua hotellissa odotusten mukaisesti. Toivottavasti nähdään taas pian Helkassa! Erinomaista viikon jatkoa

Hei ja kiitos palautteestanne. Isommalla autolla voi tosiaan tulla tiukkaa takapihallamme, mutta vaihtoehtoja on useita esimerkiksi katuparkkeeraus on ilmaista 21 - 09 välillä sekä hotellin vieressä on Autotalossa parkkihalli, jonne asiakkaamme voivat jättää auton 32e / 24h hintaan, jos palvelun ottaa meidän kauttamme :) tervetuloa taas yöpymään.

Hei ja kiitos palautteesta. Mukava kuulla, että matka meni hyvin ja hotelli onnistui täyttämään odotukset :). Meillä aina parannetaan järjestelmiä, joten tervetuloa taas uudestaan kokemaan uudistunutta Helkaa . Erinomaista viikon jatkoa ja toivottavasti taas nähdään Helkassa!

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Hei. Kiitos arvostelustasi. Hienoa, että matka meni kuten piti ja saitte rentouduttua hotellissa odotusten mukaisesti. Toivottavasti nähdään taas pian Helkassa! Erinomaista viikon jatkoa

Thank you for your review. We are glad to hear that you enjoyed the bar and breakfast. We would love to hear if we can improve our services somehow. Hope to see you in the future :)

Thank you for leaving a review! We hope you will have a great week. Welcome back again :)

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Thank you for leaving a review! We hope you will have a great week. Welcome back again :)

Thank you for leaving a review! We hope you will have a great week. Welcome back again :)

Hei. Kiitos arvostelustasi. Hienoa, että matka meni kuten piti ja saitte rentouduttua hotellissa odotusten mukaisesti. Toivottavasti nähdään taas pian Helkassa! Erinomaista viikon jatkoa

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)