Hoteller i Helena

«The room was nice. Roomy and mostly clean. There were hairs from previous guests or cleaning crew in shower. Yuck! Room was cold (in summer) even after adjusting thermostat. No extra blanket or pillows in room. Breakfast was not appetizing or even well stocked. Many items out and no one came to resupply. We waited at least 1/2 hour but no employee came. Many guests with children came in. No milk or yogurt in fridge. Really poor service and quality. Employee on desk disappeared and got annoyed ...

«The carpet in the room hadn’t been vacuumed. There were strings and lint all over. Bathroom sink was missing stopper. Bathroom floor had dirt around the door casing. No one at desk at checkout so I just left my key on the counter. At this price point, I expected better.»

«Everything was great»

«Staff was great dying check in process. Hotel was very clean and I was given great instructions on room and all amenities»

«Good»

«This place is a perfect place to stay for baseball tournaments!»

«The nicest staff I have ever seen in a hotel (sweet and as friendly as family); every one of them!»

«The room had a musky smell, there was a thin layer of mold on the wood, the sheets were stained, the tub and toilet were stained with age. I did not look at the customer reviews before confirming the reservation. There are plenty of positive reviews, but I think that they are fake because they do not reflect my experience.»

«The whole place smells like smoke, carpets, and a sofa with stains and dirt»

«Stayed for two nights. Everyone was friendly and helpful. Halls were quiet by 8:00. Pool was closed each day... not sure why. Breakfast was great. Room was clean and comfortable.»

«Enjoyed my stay»

«The people remember you when you come back they're great very friendly and extremely helpful.»

«Staff was so nice and helpful.Breakfast was wonderful»

«Great location right off the highway. The staff were all very attentive and helpful. Room was clean and comfortable the happy hour was great! Breakfast was very good with many options.»

«It was a great stay besides the cleanliness of the place. It needs much more deep cleaning for sure»

«We just had a quick overnight stay on the way to Florida. The teens got in the pool, which was nice, and the breakfast was just perfect.»

«Clean. Good deal.»

«Our room was not ready after the check in time, the staff was not accommodating, and our air did not work. The staff's resolution to no air was to give us a box fan that did not work on high. The rooms leaked because of the rain. It was a terrible experience.»