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Anmeldelser av Arthotel Heidelberg

Arthotel Heidelberg
Grabengasse 7, Heidelberg

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 56 av totalt 64 anmeldelser." "
Rangering på 8 − Bra. 5 av totalt 64 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 64 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 64 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 64 anmeldelser." "

10/10

Renhold

10/10

Personale og service

9,0/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Odd

Bodde her 1 natt i februar 2023

10/10 – Utmerket

Christa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the most beautiful rooms I have stayed in. Modern design, beautiful outdoor patios on ground and second floor, helpful staff. I only wish the restaurant had been open when I stayed.
Bodde her 2 netter i mai 2024
Svar fra Elli den 15. mai 2024
We are very pleased that you enjoyed your stay with us. Our restaurant is open for dinner every Wednesday - Saturday.

10/10 – Utmerket

Katherine og Garnet Valley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a nice hotel! Enjoyed our stay!
Bodde her 1 natt i april 2024
Svar fra elli den 15. mai 2024
We are very pleased that you enjoyed your stay with us and look forward to perhaps welcoming you back again

10/10 – Utmerket

Joel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel perfectly located in the heart of the city. Would definitely stay again.
Bodde her 1 natt i april 2024
Svar fra elli den 15. mai 2024
Then don't wait too long for your next visit to Heidelberg :-)

10/10 – Utmerket

Keiichi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good service. Clean room. Good location. Hospitality was great.
Bodde her 2 netter i mars 2024
Svar fra elli den 15. mai 2024
It's great that you enjoyed your stay at the ARTHOTEL

10/10 – Utmerket

Robson og Worcester

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Carrie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Tom den 6. des. 2023
Hi Carrie,hope you will enjoy the rest of your trip.Stay safe, was a pleasure chatting with you.Best and have a great time,

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sehr Gut
We booked very last minute as the hotel we were in was terrible. So found this place, got there late on Sunday, the man in reception was very kind. Gave me clear instructions on parking etc Room was awesome.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Gabriele

Reiste med partner
Likte: Fasiliteter
Sehr gut
Bodde her 2 netter i november 2023

2/10 – Forferdelig

vijay

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Jack

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Prima hotel.
Mooi hotel direct in de Altstadt. Parkeergarage. Mooie kamers, grote badkamer en goed ontbijt.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Rachel

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Timothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved the staff and the breakfast buffet was very nice.
Bodde her 11 netter i september 2023

10/10 – Utmerket

myriam

Bodde her 1 natt i oktober 2023

8/10 – Bra

Marc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff friendly and informative.
Bodde her 1 natt i september 2023

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A wonderful, thoughtfully restored historic property in the center of one of Germany's most beautiful cities. Helpful and friendly staff. Superb location. A .
Bodde her 1 natt i september 2023

10/10 – Utmerket

Martha

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Absolutely beautiful and clean facility. The staff was great! We booked a room which had three areas: the bathroom, the sleeping area, and a lofted sitting area. Strong wifi, attached Restaurant and bar, parking garage, and the bus stops right out front. It’s an easy walk to the Altstadt. It was also great because our room had AC!! (Kind of rare and we were very glad as it was 95° / 30°). I would definitely stay here again.
Bodde her 2 netter i september 2023

10/10 – Utmerket

jimmy og Whittier

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything about this property from beginning to end. Philip and Felix are awesome, also dining room staff.
Bodde her 2 netter i august 2023

8/10 – Bra

Frank

Bodde her 3 netter i august 2023

10/10 – Utmerket

Justin

Reiste med partner
Likte: Fasiliteter
Such amazing service and beautiful rooms. Will definitely stay here again!
Bodde her 1 natt i juli 2023

10/10 – Utmerket

ANDRE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel aménagé de manière moderne et fonctionnelle, grande chambre, climatisée, SdB très belle et confortable avec douche et baignoire. Lit confortable. Equipé a l’Allemande de couettes bien trop chaudes. Petit déjeuner très copieux (payant). WiFi gratuit capricieux le soir. Garage payant très pratique. Personnel très agréable. Situation géographique parfaite: tout à pied ! L’accès à quelques chambres nécessite quelques marches.
Bodde her 4 netter i juli 2023

10/10 – Utmerket

Kristin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful service - beautiful accommodations - walkable - convenient!
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Yunhee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Tracey

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Richard og Boston

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice Hotel. Very modern behind the historic facade. The side/alley facade is mostly glass. The man at reception was so nice: showed us to our room, taught us how to use the AC and set it to cool the room while we went out during a hot day. AC works very well. It was easy to reach by car using Google maps. Paid parking on a lower floor was easy. The garage is reached using the alley to the left of building.
Bodde her 1 natt i juni 2023

10/10 – Utmerket

ANDREA og Virginia Beach

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We absolutely loved this stay! The staff was incredibly nice and helpful. The property was beautiful and so close to everything. On site parking was perfect. Our room was immaculate. This is a great find in Heidelberg. We walked up the mountain to the castle and rode the funicular down. It was about 5 blocks from the hotel. Thank you for a beautiful stay!
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Ramona

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr netter Empfang sowie auch durchgehend! Fussläufig zur Innenstadt, perfekt. Abgeschlossene Tiefgarage… super
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Carrie

Bodde her 2 netter i februar 2023

10/10 – Utmerket

Melina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Immaculate room with excellent location. The staff was excellent with visiting sites’ suggestions and highlighted maps.
Bodde her 2 netter i februar 2023

2/10 – Forferdelig

Mark

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The room and property were very nice. When we checked in we were told where the breakfast was severed. What we weren't told was that breakfast was an extra charge. No notice on the tables either. The breakfast presented was microscopic. A couple of mini plates of bread and cold cuts/fruit/vegetables. Really a minimalist presentation. We were told we could order other items but again no menu selection. Then getting gouged on the price of this breakfast was very disappointing. Would not stay here again nor recommend it to anyone.
Bodde her 3 netter i januar 2023
Svar fra M Neuhaus den 23. jan. 2023
When you made your booking, the price was stated for breakfast. Unfortunately, it is not our fault that you have not read this, especially as all other guests manage to do so. Transferring your problem to us is cheeky, as is your review.We like to accommodate guests who know that a service in a hotel also costs something and is not free. We hope you are feeling better now. We are sure you will find another hotel.

8/10 – Bra

Eckhard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ruhig, dennoch in der Altstadt, gute Atmosphäre des Gebäudes, feines Früstück
Svar fra M Neuhaus den 13. jan. 2023
Guten Tag Eckhard,herzlichen Dank für die Rückmeldung zu Ihrem Aufenthalt in unserem Haus. Schön, dass es IHnen si gut bei uns gefallen hat.Beste GrüßeM Neuhaus

10/10 – Utmerket

Waldemar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tolles Hotel!
Ganz tolles Hotel! Zimmer hervorragend ausgestattet! Nur das Bett knarzt, so dass man nachts aufwacht, wenn sich der Partner dreht.
Bodde her 2 netter i januar 2023
Svar fra M Neuhaus den 13. jan. 2023
Guten Tag Waldemar,herzlichen Dank für Ihren tollen Kommentar. Bezüglich des Bettes haben wir Ihren Hinweis geprüft und das Lattenrost neu eingesetzt. Wir hoffen Sie bald wieder bei uns zu begrüßen.Beste GrüßeM Neuhaus

8/10 – Bra

Karel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2023
Svar fra M Neuhaus den 13. jan. 2023
Hallo Karel,besten Dank für Ihre Bewertung und herzliche Grüße aus Heidelberg.Mit freundlichen GrüßenM Neuhaus

10/10 – Utmerket

YI NING

Bodde her 1 natt i desember 2022
Svar fra Danke für die tolle Bewertung den 3. jan. 2023
Herzlichen Dank für Ihre tolle Bewertung. Ihr ARTHOTEL Heidelberg Team.

6/10 – Grei

Hendrik Willem

Likte: Renhold og overnattingsstedets bygg og tilstand
Overpriced
Hotel is in a good location but overpriced.
Bodde her 1 natt i desember 2022
Svar fra M Neuhaus den 7. des. 2022
Dear Henrik Wilhelm, thank you very much for your feedback.Unfortunately, it is difficult to respond to such sweeping statements.However, we are pleased that you are an exception when evaluating our house.Best regards M Neuhaus

10/10 – Utmerket

René

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jähliches Treffen im Arthotel
Wir treffen uns seit 3 Jahren in Heidelberg mit Freunden. Das Hotel ist im Zentrum der Altstadt und gut erreichbar. Mit eigenem Parkplatz. Wir können es nur empfehlen.
Bodde her 2 netter i desember 2022
Svar fra Vielen Dank den 7. des. 2022
Hallo René, es freut uns sehr, dass es Ihnen in unserem Haus gefallen hat undn freuen un darauf Sie hoffentlich auch im nächsten Jahr wieder bei uns begrüßen zu dürfen.

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What an amazing property! Front desk staff go above and beyond by helping plan out activities to showing you around the property. The room was very clean, cozy, warm with everything you need. The rooms are unique.
Svar fra Thank you den 7. des. 2022
Hello Matthew, we are pleased that you enjoyed your stay in our house.

8/10 – Bra

Therese Maria

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2022
Svar fra Vielen Dank für Ihre Bewertung. den 21. nov. 2022
Herzlichen Dank!

10/10 – Utmerket

Kathleen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
lovely boutique hotel easy to walk to the main square, clean and staff was great
Bodde her 1 natt i september 2022
Svar fra Thank you den 6. okt. 2022
We are very pleased that you enjoyed your stay in our house. Greetings from Germany and we hope to see you soon. Your art hotel team

10/10 – Utmerket

Nina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wunderbares Hotel! Tolle Lage, freundliches Personal, sehr gutes Essen, geräumige und attraktive Zimmer.
Bodde her 1 natt i september 2022
Svar fra Tolles Feedback den 13. sep. 2022
Liebe Nina, vielen Dank für Dein tolles Feedback.Das ARTHOTEL Heidelberg Team.

10/10 – Utmerket

Joerg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tolles Flair im ganzen Haus: die alte Gebäudehülle wurde erhalten aber total ausgehöhlt und modern aber mit altem Charm restauriert. Schöner Dachgarten, sehr gutes Frühstück und freundliches Personal und das alles direkt am Rand der Altstadt - was will man mehr?
Bodde her 1 natt i september 2022
Svar fra Tolles Flair den 10. sep. 2022
Hallo Jörg, es freut uns sehr, dass es dir in unserem Haus gefallen hat. In der Tat ist die Kombination mit dem alten Fachwerkhaus aus dem 18ten Jahrhundert und dem modernen Anbau sehr gut gelungen. Unser Service- und Küchenpersonal geben immer Ihr bestes. Vielleicht kommen Sie bei Ihrem nächsten Besuch auch einmal zu uns zum Abendessen :-). Bis dahin viele Grüße vom ARTHOTEL Heidelberg Team

10/10 – Utmerket

Lee

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2022
Svar fra Thank you den 26. aug. 2022
The Arthotel heidelber team is pleased that you enjoyed your stay in our house.

10/10 – Utmerket

Tina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tina
. Dog nogen trafikstøj på værelset. Central beliggenhed og skøn restaurant. God service.
Bodde her 2 netter i august 2022
Svar fra mange tak den 8. aug. 2022
Liebe Tina, vielen Dank für Ihre tolle Bewertung unseres Hauses und Mitarbeiter. Kære Tina, tak for din flotte anmeldelse af vores hus og personale.

10/10 – Utmerket

Renate og Fort Myers

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had the most wonderful stay at the Arthotel in Heidelberg. Tom, the general manager, was super helpful and courteous. The hotel was clean, AC worked great and the location was in the heart of the Altstadt. We give this hotel the thumbs up and a 5 star rating. Will definitely stay there again.
Bodde her 1 natt i august 2022
Svar fra Thank you den 5. aug. 2022
Dear Renate, We are very pleased that you liked our house. The Arthotel Heidelberg team is very pleased about your great rating. Thank you very much!

10/10 – Utmerket

Anne

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Vielen Dank den 24. juli 2022
Es freut unser Team gesamtes Team, dass es Ihnen in unserem Haus gefallen hat. Herzliche Grüße-

10/10 – Utmerket

Jack

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Prima hotel!
Mooi hotel op zeer korte afstand van Altstadt. Mooie grote kamer met grote badkamer. Heerlijk ontbijt.
Bodde her 1 natt i juni 2022
Svar fra Thank you den 16. juni 2022
Hello Jack, thank you very much for your great feedback. Looking forward to welcome you again. The ARTHOTEL team.

10/10 – Utmerket

Petros

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient hotel in the old town, a couple of minutes walk from the main street. Easy to get to by car, and the parking is under the hotel around the corner. Nice breakfast and great service. Rooms very clean and spacious.
Bodde her 1 natt i juni 2022
Svar fra Thank you den 12. juni 2022
Hello Petros, thank you very much for your great feedback. The Arthotel team

10/10 – Utmerket

Dallas

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, very friendly and helpful staff, room exceeded my expectations…stay here
Bodde her 1 natt i april 2022
Svar fra Thank you den 3. mai 2022
Hello Dallas, thanks for your feedback. We are very pleased that you liked our house and that our staff took good care of you. We look forward to welcoming you back to our house. The ARTHOTEL team

10/10 – Utmerket

René

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alles ok. Kann ich sehr empfehlen
Bodde her 1 natt i april 2022
Svar fra Herzlichen Dank den 12. apr. 2022
Lieber René, herzlichen Dank für Dein tolles Feedback. Wir freuen uns, dass es Dir in unserem Haus gefallen hat. Herzliche Grüße, das ARTHOTEL Team