Hoteller i Hatsushima

«My sister and I had a terrible day of traveling, when we got to Yuyu Hakone Suna had saved the last onsen time for us. She was so kind and made sure we had everything we needed and made us feel very welcomed. Amazing service. »

«Overall, the stay was disappointing. On the positive side, the onsen was lovely and the attendant on the ladies side was very helpful. That said, nothing is available until 3 and you have to rush to make an on-site reservation for the open air area after 3 (there was not an option to reserve prior to 3). The front desk staff provided inconsistent information on check in and was initially unhelpful in storing luggage that did not fit in the automated storage machine. Bottom line, do not arrive ...

«Overall it was a 10/10, only thing I wish would have been different is the rooms that aren’t the villas had baths instead of stand up showers only. That would have made it perfect, while not being an onset giving the onsen vibes. Overall highly recommended if you plan on staying hakone for an extended period of time and you’re on a budget.»

«Very nice place. Planning to stay back soon»

«Excellent hotel. »

«Hvis du vil komme deg litt vekk fra støy og folk og hvile i landelige områder er dette perfekt sted for deg. »

«Suisen was our #1 favorite stay during our 11-night trip in Japan. We spent 2 nights but wished for more. With a dozen rooms, it feels like a cozy B&B run by friends who’ve put thought into everything. The rooms/amenities are very clean, breakfasts simple (with delicious bread), and nighttime snacks prepared with care. Staff dress in black branded tshirts and know your faces, hospitality is next level from orientation to checkout, and you can tell the lounge areas have been curated with ...

«お部屋が、喫煙可で臭い。 空調機をかけっぱなしでも臭いが取れない 最近は、禁煙が当たり前だが喫煙ル－ム等で禁煙にするべきだ。火災等のリスクも有るので。»

«This hotel was amazing. 5 out of 5 stars, only a 2 minute convenient walk from the bus station, and the amenities were incredible. We stayed in a room that had a private onsen, which was very romantic for my husband and I’s stay. Along with the open air hot springs, the amenities here were amazing. The hotel included complimentary breakfast and dinner buffets which were delicious! Will definitely be back when in Japan again!»

«Store rom og god service, men der var tydelig sopp i dusjen på rommet vårt. Man lukker døra til dusjen tett, og da er man avhengig av en god avtrekksvifte, noe som ikke fungerte hos oss. Middagen sto ikke i stil til prisen i det hele tatt og det var generelt dyrt der. Vi spiste frokost i landsbygden utenfor. Alt i alt ville vi nok valgt et annet hotell neste gang, da prisen var for høy i forhold til opplevelsen.»

«Great location. Good comfort. Plus for lounge and onsen. Dinner buffet expensive and not worth it. Breakfast buffet mediocre. »

«朝食が美味しかったです»

«Everything is gonna be okay, and the night shift male staff also helped me to fix the laundry machine(But actually not).Until I used another laundry machine to wash my clothes,I suggest that staff can write some awareness notes on paper to remind other travelers not to use the broken one.However, he didn’t do that, the other pitty traveler happened the same situation again like me.According to this event, I find that the front desk members don’t know if travelers’ amenities are useful or ...

«Excellent service. I forgot my bag on the train, and when I arrived, they immediately picked up the phone, handled the situation, and arranged for us to get the bag back the very next day. I’ve never experienced service like this before — truly fantastic. Dinner was wonderful as well: beautifully prepared, cozy, and served with great attention to detail. The garden view was stunning, and being able to take an evening stroll there after dinner felt very luxurious — a truly classic Japanese ...

«The outdoor private onsen was great, and the staff was very helpful on check in.»

«We loved the stay here. Lovely family Onsen and amazing service. Great breakfast served in our room. Lovely view.»

«客室も綺麗でスタッフさんも丁寧でした»