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Mercure Hatfield Oak

Overnattingssted med 3.0 stjerner

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Anmeldelser

7,4 av 10 –
Bra

Populære fasiliteter

  • Inkludert parkering
  • Wi-fi inkludert
  • Restaurant
  • Frokost
  • Forretningstjenester
  • Bar
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Lignende overnattingssteder

Eksteriør
Ramada by Wyndham South Mimms M25
South Mimms
  • Kjæledyrvennlig
  • Wi-fi inkludert
  • Restaurant
  • Treningsrom
7.6 av 10, Bra, 1 000 anmeldelser
Prisen er 460 kr
inkludert skatter og avgifter
7. juni–8. juni
Ramada by Wyndham South Mimms M25
Sammenlign med lignende overnattingssteder

Regler

Innsjekking

Innsjekkingen er fra kl. 14.00 til når som helst
Kontaktløs innsjekking er tilgjengelig
Minstealder for innsjekking er 18 år

Utsjekking

Utsjekking før kl. 11.00
Kontaktløs utsjekking er tilgjengelig

Spesielle innsjekkingsinstruksjoner

En resepsjonist vil ta imot gjestene ved ankomst
Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy

Adgangsmåter

Bemannet resepsjon

Kjæledyr

Kjæledyr er ikke tillatt (servicedyr er velkomne og fritatt fra gebyrer)

Barn og ekstrasenger

Barn er velkomne
Ekstrasenger er ikke tilgjengelige

Overnattingsstedets betalingsmåter

Viktig informasjon

Valgfrie tillegg

  • Pris for frokostbuffé: ca. GBP 13.95 per person

Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.

Viktig å vite

Dette overnattingsstedet forvaltes av en profesjonell vert, og overnattingsvirksomheten er knyttet til vedkommendes bransje, bedrift eller yrke.
Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
Ingen av gjesterommene kan garanteres å være fri for sjenerende lyder
Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra ALLSAFE (Accor Hotels)
Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
Hvis du avbestiller oppholdet ditt, er du underlagt vertens avbestillingsregler. I henhold til EUs forskrifter om forbrukerrett gjelder ikke angreretten ved bestilling av overnattingssted.

Verdt å nevne

Dette overnattingsstedet har ikke heis
Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen

Ofte stilte spørsmål

Er det tillatt med kjæledyr på Mercure Hatfield Oak?

Nei, kun servicedyr er tillatt på dette overnattingsstedet.

Hvor mye koster det å parkere på Mercure Hatfield Oak?

Ubetjent parkering er inkludert på dette overnattingsstedet.

Når kan man sjekke inn på Mercure Hatfield Oak?

Innsjekkingen er fra kl. 14.00 til når som helst.

Når må man sjekke ut på Mercure Hatfield Oak?

Utsjekkingstidspunktet er kl. 11.00.

Hvor ligger Mercure Hatfield Oak?

Dette hotellet ligger midt i hjertet av Hatfield og 2 kilometer unna University of Hertfordshire og The Galleria. Dessuten ligger Hatfield House og Elstree filmstudio 15 kilometer unna.

Kan jeg avbestille gratis og få full refusjon?

Ja. Fordi det er viktig å vise fleksibilitet tilbyr overnattingsstedet gratis avbestilling for utvalgte rompriser. Ta en titt på avbestillingsreglene til overnattingsstedet på nettstedet vårt for å få mer informasjon om eventuelle unntak eller krav.

Anmeldelser

Anmeldelser av

7,4

Bra

7,8

Renhold

7,2

Beliggenheten

7,8

Personale og service

7,2

Overnattingsstedets bygg og tilstand
Rangering på 10 − Utmerket. 100 av totalt 434 anmeldelser.
Rangering på 8 − Bra. 179 av totalt 434 anmeldelser.
Rangering på 6 − Grei. 87 av totalt 434 anmeldelser.
Rangering på 4 − Dårlig. 42 av totalt 434 anmeldelser.
Rangering på 2 − Forferdelig. 26 av totalt 434 anmeldelser.

Anmeldelser

Verifisert

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Location was good.
Bodde her 1 natt i august 2022
Verifisert

10/10 – Utmerket

Cassandra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay. It was nice and quiet when we stayed. Room was lovely and bed was comfortable. I’d definitely recommend.
Bodde her 1 natt i februar 2022
Verifisert

4/10 – Dårlig

Emma

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This hotel is old and run down. The room had a strange smell, carpet was dirty and the limescale on shower door was disgusting. The most annoying thing was the shower pipes next door was so loud it woke me up hours before i needed to get up. Restaurant staff lovely and food was nice but the hotel is not worth the price.
Bodde her 3 netter i februar 2020
Verifisert

2/10 – Forferdelig

Jo

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was nice at reception but when we went to the room, it smelt of damp, one of the windows did not fully close so to keep the cold out we had to put tissue around it, the carpets are dirty with stains. the bathroom had visible dirt built up around the wall and mould around the bath. There were towels given to us that were once white and no large bath towel size but hand size. 2 towels in total. We asked for more towels and one of the towel had blood on it! We went to ask later for another toilet roll as there was a half used in the room upon arrival- shocking! The soap dish had rust on it. The staff made no effort, poor customer service and quite arrogant. I would not recommend.
Bodde her 1 natt i november 2020
Verifisert

4/10 – Dårlig

Jason

Likte ikke: Renhold og personale og service

Confusion at checkout, otherwise good.

Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.
Bodde her 1 natt i oktober 2022
Verifisert

4/10 – Dårlig

Romero

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The first staff I dealt with had poor customer service skills. She looked like she didn’t want to be there, looked like she was forced !! If you don’t want to work please don't simple! I complained about how the room had a weird smell and the bed sheets had stains .. she was reluctant to move me .. but moved me to the room next door. Although it had the same smell I was reluctant to complain again as I did not want to be called a “Karen”!! The room was worse than the one before.. as the towels had yellow stains on them, the shower and bath gels had been used, the bath mat had been covered by a towel on the rail (it looked filthy), the bath had mould marks around, The floor had hair near the toilet and the sink, both the quilt and the bed had hair on them. The floor was not swept as it had mud stains. Instead of cups, plastic cups (similar to those of Costa or Starbucks) were displayed for tea but to make things worse they had been used and washed ( you could literally see the coffee stains on them). The kettle had limescale on the lid like its never been cleaned. I was so scared to have a shower and I couldn’t wait to move to another hotel. I m not making this up and one of my friends was a witness to all... I couldn’t handle it, I therefore booked myself to a more cleaner and reliable hotel for 4 more nights Hatfield as soon as I could. Never again will I ever book this hotel .. its not personal its just poor service. I took pictures as evidence lol
Bodde her 2 netter i november 2020
Verifisert

8/10 – Bra

Grete

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi var fornøyd med vårt opphold. I nærheten av University of Hertfordshire som var veldig bra. God frokost
Verifisert

8/10 – Bra

Andreas

Likte: Renhold, personale og service og romkomfort

God service

God service fra personalet, frokosten var bra med lokal mat. Manglet litt på frokosten for barn. Rent og fint rom, gode senger, en løs flis på gulvet. Om du ønsker å gå fra Hatfield jernbanestasjon er det ca 40 minuter.
Verifisert

10/10 – Utmerket

Wemae

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Topp beliggenhet

Jeg hadde 4 herlige dager på Mercure Hatfield Oak. Topp beliggenhet i forhold til Hertfordshire til universitet. Enkelt å ta seg dit med taxi til en rimelig pris. Hyggelig og hjelpsom betjening som tok seg av det meste. Det er et koselig og trivelig hotell med gode senger og topp service. Frokosten var herlig og det samme kan man si om lunsj og middagen. Ti minutter med taxi til Welwyn Garden city. En sjarmerende lite by med gode shopping muligheter. Gode kommunikasjonsmuligheter til London King Cross. Kommer snart tilbake.
Verifisert

10/10 – Utmerket

Hilda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Hotell mercure Oak hotel, hatfield, england

Til å være et 3stjerners hotell er vi veldig fornøyde med standarden og personalets service var ypperlig. Anbefales!
Verifisert

4/10 – Dårlig

Verifisert reisende

Likte: Romkomfort
Likte ikke: Personale og service

Hvis du liker å dusje, ikke reis hit

Hatfield Oak Hotel har en fin beliggenhet, i gangavstand til College Lane campus, og 10 min gange til Galleria. Men det ligger rett ved motorveien, så er endel trafikkstøy. Du deler vanntank med naborommet, så det å få en dusj med varmtvann, eller vann i det hele tatt, er ikke alltid en selvfølge. Frokosten er stakkarslig og ikke verdt pengene, gå heller bort til Costa Coffee og spis frokost der, det ligger på Galleria. Men Hatfield Oak Hotel skal ha en ting, de har veldig behagelige senger, så hvis du ikke har noen problemer med trafikkstøy har du mulighet til å sove godt her.
Verifisert

8/10 – Bra

James

Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand

Tired, Dated and not not spotless

The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
Bodde her 1 natt i desember 2022
Verifisert

6/10 – Greit

Gerry

Likte ikke: Overnattingsstedets bygg og tilstand
Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
Verifisert

4/10 – Dårlig

Graham

Likte: Personale og service
Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
Verifisert

4/10 – Dårlig

Peter

Likte ikke: Renhold
Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Bodde her 1 natt i november 2022
Verifisert

6/10 – Greit

Steven T

Likte: Renhold og personale og service
Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.
Bodde her 4 netter i oktober 2022
Verifisert

2/10 – Forferdelig

Peter

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Never Again

Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.
Bodde her 1 natt i august 2022
Verifisert

6/10 – Greit

Sara

Likte: Renhold, personale og service og fasiliteter
Room very basic, bed felt small but was comfortable. Nice and clean. Hand basin tap can only be used on low as it was too powerful for the small sink and flooded. The night we stayed was particularly hot. No air con in rooms and no fans available, that made for a bad nights Sleep.
Bodde her 1 natt i juli 2022
Verifisert

6/10 – Greit

Victoria

Served a purpose but noisy and very impersonal
Bodde her 1 natt i juli 2022
Verifisert

2/10 – Forferdelig

L

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand

Missing Shower

I booked this room for a colleague attending an important meeting the following day. The reviews were good and images were equallyvas goid so felt like a good choice. I was majorly disappointed and embarrassed to find out that there was no shower in the room as it had been taken away along with the shower screen. Having checked in kate due to travelling my colleague raised the concern butbwas told there was nothing that could be done as there were no spare rooms. A room the following morning was made available for a shower. I find this really disappointing, if id booked a budget hotel id expect a lesser standard. I think the fairest solution to be a full refund from the hotel. I await your response.
Shower
Bodde her 1 natt i juni 2022
Verifisert

10/10 – Utmerket

SHYAMALA

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent for the price!
Bodde her 1 natt i mai 2022
Verifisert

8/10 – Bra

Verifisert reisende

Lovely hotel, friendly staff and lovely rooms. However bathroom was slightly dirty on arrival
Bodde her 2 netter i april 2022
Verifisert

2/10 – Forferdelig

David

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Man behind the desk. Wasn’t very helpful on arrival. We paid £20 for breakfast.. To get cold streaky
Bodde her 1 natt i mars 2022
Verifisert

8/10 – Bra

Maxine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i februar 2022
Verifisert

10/10 – Utmerket

Oyetunde

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort

Okay for a night

I stayed for just a night but the hotel is a bit old and i think needs a bit of upgrade.
Bodde her 1 natt i februar 2022