Hoteller i Harvard

«This was by far the most horrible dirty and awful customer service hotel we’ve ever had to stay at. EVERYTHING was filthy! They moved us to a second room and it was led filthy but stunk like stale dirty sheets. I pulled all the covers off the bed to make sure they were at least clean and the manager on duty ridiculed me. I also told him that we just wanted our money back and we’d stay somewhere else, he refused. We stayed in the room a very short night and left immediately the next morning to ...

«The room we were in had a musty smell. The AC/heat unit would not stay on. My husband installs this for a living, so it was not user error. The smell and stuffiness made it difficult to sleep. The breakfast was ok. The best part was the kind and helpful ladies at the desk. I do not know if all rooms are like this, but it was not what I expected for the the price we paid. »

«Clean room, friendly staff.»

«Dated and dirty! Outlets hanging from the walls, phone didn't work, bathroom sink wouldn't drain. Not a bad area at all thankfully. Only 2 other rooms being rented on our side bit different cars were in and out all night from one of the other rooms....drugs or a hooker is the only thing that adds up. It's cheap though if you just need a place to crash!»

«Gary is amazing. great value for what it is»

«Sent to a room that hadnt been cleaned & looked like the last guest was still occupying it! Requested a different room but was already creeped out so I checked out next morning!»

«The room was filthy but the real issue came during the final night. From midnight to 3 am, I was constantly disturbed by loud noises outside my room. There was consistent walking, heavy crashing sounds as if someone was dropping something, and to top it off, around 2 am, a staff member began shoveling snow right outside my window. I struggled to fall asleep which was frustrating due to an early flight the next day. In the morning, I noticed the shoveling patterns in the parking lot were random, ...

«Clearly an older hotel but very clean. Great customer service. Breakfast was mediocre. Overall exactly what I would expect for the price»

«Nice staff, good breakfast. Bed mattress was not great, had deep ruts from over use»

«First of all, the room I reserved and PIAD for was NOT available. I was put in a different room that did NOT compare to the one I paid for. Also, the bathroom door would NOT latch shut. Very disappointed in the whole situation! Definitely will not be staying at this hotel again. I do expect reimbursement for the difference in price between the two rooms.»

«It's fine.»

«Room dirty, towels dirty, reeked of smoke in air and bedding. Worst room ever. I had to leave. »

«Came for work & have been before many times over past 30yrs. It’s holding up! Spa area has been updated. Good food/drink options. Sadly they removed hot tub from locker room area. »

«The bed was comfortable. Not a bad place if you're looking to go cheap.»

«Our stay was perfect! The home and yard is beautiful. The hospitality was top notch. We had delicious appetizers in the garden and a delicious breakfast in the dining room. Tony and Beth are kind and go above and beyond. Highly recommend! »

«It was a quiet and peaceful stay. I loved having a room to myself. It made relaxing easier and it gave me plenty time and space to think.»

«Yes it did»

«Room was clean and the bed was very comfortable. Staff was very nice. Noise was a little annoying. The neighbor room had tv on all night and we could hear it. It wasnt terrible but noticible.»

«This is not a family friendly model. »