Hoteller nær Hartwood Acres Mansion

«It seems like the front desk was penalizing me for booking through website and put me in the room next to the elevator when the place didn't look full at all. It was very noisy and the ice machine was broken and making big noise too.»

«Very disappointing stay at TownePlace Suites by Marriott. I paid $255 per night expecting a decent hotel experience, but this felt more like a cheap motel. The room was small and not properly cleaned, which is unacceptable at this price point. The biggest letdown was the view - as vou can see in the photos, it's basically a parking lot with a dumpster area. There's no atmosphere, no appeal, nothing you'd expect from a Marriott property. Overall, the hotel feels neglected and completely ...

«The property was very well cared for and the staff were very friendly and helpful. The pillows left both my husband and myself with a headache and neck ache in the morning. Breakfast was a bit disappointing. I tried the scrambled eggs and sausage first. Both tasted like they were cooked in water. I switched to oatmeal, which was fine. They did have other options such as waffles, bagels, muffins, etc. The fresh fruit consisted of apples and oranges. I was hoping for fresh cut up fruit, but I ...

«Good hotel in the Mall area, a few restaurants nearby, little else. far out of city»

«The building on the whole is showing some age. The rooms are lovely, clean and well furnished. (lamps could use replacing, simply to make internet and other electronics more efficient.) The staff was wonderful. Cheerful, helpful,lacking the too often disengaged attitude a guest encounters. These are nice people, eager to help, and it was a pleasure to stay at this Holiday Inn. »

«Drove past this place so many times I never thought it was as clean and nice as it is. The room was super clean, the jacuzzi was clean, big and so relaxing. The bed sheets made me feel at home because they were floral and soft. »

«Not a bad place for one night»

«Nice little hotel»

«Bathroom had zero privacy. I suggested they replace the sliding barn doors with something that closes completely and locks. Also, a fan in the bathroom would be nice.»

«Room wasn’t clean.. found a tooth pick in our bed a sweatshirt left on the chair of the desk so clearly room wasn’t cleaned and shower was horrid»

«Public parking was close to the building and easy go navigate. Building and room were very clean. Great place to stay. »

«Very dirty»

«Was very nice and clean helpful staff excellent service »

«Typical breakfast the usual Sysco staples. Fresh fruit and yogurt available. People loading up take out containers is embarrasing. Do better people.»

«The location of this hotel is great. Parking is easy, but it's 16$ per day. Rooms are comfortable, AC is noisy, but besides that it's very quite. Breakfast is plenty, and very standard hotel breakfast. All in all we had a very nice stay»

«Breakfast was delicious and the location is perfect.»

«todo bien»

«Breakfast was warm and served fresh. The hotel gave the adults in the room a free drink coupon, and offered free snacks in the evening. The hotel was very clean, and offered a pool, hot tub, gym, and tables on the rooftop to sit and relax. Very close to Point Park, PPE, and Heinz Field. Also walking distance to restaurants. It was a very nice stay and experience. »

«I really wanted to like this boutique hotel—the decor was stylish, the room had a great vibe, and the location was convenient. On the surface, it checks a lot of boxes. However, the “contactless reception” model ended up being a major drawback. There was effectively no staff available at any point during our stay. While a contact number was provided, it took two full days—after we had already checked out—to receive a response. That’s not just inconvenient; it makes it impossible to resolve even ...