Hoteller i Hartford

«Great customer service»

«The staff was amazing. They went above and beyond. The room was comfortable, clean and spacious. There was plenty of parking in the premises.»

«Fint nytt hotell med gratis parkering og frokost. Lå et stykke fra sentrum.»

«Upon arrival we were informed all of management is brand new within the last 4-6 weeks; further noting the previous management did not take very good care of the place. Overall, staff was welcoming, kind, and open to feedback. Parking was excellent, no need to pay additionally like some places across the country. Cleanliness was okay, it wasn't terrible but it wasn't great. Here's what I noticed: - the grout in the showers could have been cleaned a bit better - the shampoo stripped ALL of the ...

«Clean, but pretty run down.»

«I do not recommend staying here. Majority of the hotel has living residents. Place smells bad, they haven’t vacuumed or cleaned the carpets. People faded on drugs outside and in the hallways. Feel bad for the guy behind the counter residents yelling at him. He was very kind and helpful. The first room we got smelled so heavily of cigarettes we had him move us to another room. While in the new room, the television did not work. He came up and got it working. I would avoid this place.»

«Clean room.»

«The breakfast on Saturday morning was the best part of the whole stay. Great server great food and quite tasty ! The room was very clean but the internet was intermittent The TV was on and off every time it rained. Plus our room phone did not work at all.... Needs work. ✌»

«Checking in was fast and easy. No issues. The room (Handicap Accessible) was not good..Water didn't work in the sink, ice bucket was filthy, bed was terribly uncomfortable-(could feel the springs in the mattress)hair left on the bathroom floor, toilet seat loose, hand held shower head was Filthy, no drain stop for tub, breakfast "buffet" was a regular complimentary breakfast with rubbery fried eggs and cheap sausage links added, and as I was walking up to the desk to check out-with my registered ...

«Upon checkin the front desk gal charged me $50 more than my Expedia reservation, when I asked why, she stated the room rates where $269 a night, I said don't you have to honor the Expedia rate, and at first she acted like no, then when I showed her the reservation, she then changed her tune and stated it was a $25 security deposit per night, that would go towards my $75 pet fee. Unbelievable. The washcloths and hand towels are hidden in a drawer that I couldn't see until we where getting ...

«Waste of money. Online description is completely false. And they’re expensive too! So don’t waste your time. Tiny pool and terrible breakfast, even for free.»

«We just needed a place to spend the night and it served us well for that.»

«Great hotel. Clean and new hotel. »

«When we arrived I thought I was at the wrong place, it looked like an army barracks. From the pictures I was hoping for a key west vibe.. not so much, opened the door to our 2 bedroom suite in the first floor, facing the pool and immediately hit the bed with the door. The room was extremely small. Leftover food in the mini fridge, toilet had no water to flush, wet left and at least the 2 girls that were there were very nice and the maintenance guy/ desk clerk/ maybe manager did show us ...

«This property is in need of some repair and cleaning. There were holes in the baseboard in our bathroom and the vents were dirty. Also, some less than desirable, loud and rude individuals in the room next to us, yelling and screaming while slamming the door back and forth at 2am!! The location is also not the best area, a little run down and noisy.»

«While the hotel is very old and needs updated, the rooms were clean, the staff was friendly and breakfast was hot, well still led and attendant was very attentive.»

«The room was dated, carpet stained, beds very uncomfortable, old TV's. The beds were too firm for us & left my husband & I in pain the next day. Only got a few hours of sleep. The staff were very helpful in getting me a chair for the shower due to my disabilities. I didn't know the room didn't have a bathtub.»

«The room was disgusting, the carpet was filthy, the floor is in the bathroom had not been clean for months there was stains on the sheets»

«Room was quiet, bed was comfortable, check in was quick. There was a hole in the ceiling above the shower like something was falling through from up above, but the price reflected imperfection, and that was the only imperfection I noticed. I’d stay there again. It was good for the price.»