Hoteller i Harper Woods

«Room was really nice except AC only works when you are in the room. The issue with the hotel and casino is a complete lack of professional staff who want to serve you. Multiple times staff were rude and completely unhelpful. For a room that was over $350 a night I expect some level of service which I didn’t receive. I highly recommend not staying here.»

«Great location! Clean, well-equipped, open and spacious apartment. We got a premium one. It was a corner apartment, so we enjoyed a lot of natural light. Cookies in the room were an unexpected and tasty treat! It was a bit noisy at night, but the white noise machine took care of that nicely. Smart touch. We plan to return some day. :)»

«The hotel couldn’t find my reservation because Expedia never sent it to them. The manager was on the phone for 30 minutes trying to help me as I stood at the counter trying to check in. Eventually the call was disconnected by Expedia with no resolution or reservation sent to the hotel. Now I’m stuck with paying for a three night stay at a hotel and I didn’t even stay there.»

«Good location. Good property.»

«This was the best hotel I have stayed at in a long time. The staff were super friendly and welcoming, the room was fresh, clean, and comfortable. Overall, the entire building looked well cared for. They offered an included breakfast and the rooms also have all the amenities needed to prepare your own food. There was also a nice bonfire area outside with comfortable seating. We would definitely stay here again!»

«We had a small issue that needed addressing. I let the front desk know and it was resolved before we returned for the night.»

«Great location and a nice facility. Parking is very limited for a bass boat.»

«Our rooms showed quite a bit of wear and tear. The hotel seems to need renovation. The carpeting in our rooms has seen better days and emitted a disagreeable odor. The staff was friendly and courteous.»

«Very clean property, the room was clean you will be greeted by welcome you on tv screen and the had good breakfast for only $10 dollars I recommend this property to everyone»

«Everything was great»

«Property is new. Rooms are large and very comfortable. Beds are comfy . The cleanliness was a plus. Good breakfast. Quite area.»

«It was ok for one night stay, walking distance to downtown Detroit area for games. The price was very expensive due to the Detroit Grand Prix.»

«Only thing all rooms should have microwave»

«I really enjoyed my day»

«Was not so clean»

«We had two rooms. Both rooms were clean. On check-out day, when we went to our room to pack our things and check out after breakfast, we found the maid cleaning out our room, disposing of personal items such as unopened jarred food in a shopping bag as well as a set of eyeglasses, which we promptly retrieved from the trash. Rooms should not be serviced until there is confirmation that guests have checked out. Otherwise, everything was in order.»

«I had stayed here a few times before and was always pleased with my experience. Unfortunately, my last stay was very disappointing. My son and I woke up covered in what appeared to be bed bug bites. I immediately reached out to management to report the issue, but I never received a response. I understand that problems can happen at any property, but the lack of communication and follow-up was frustrating. Based on this experience, I cannot recommend staying here until the issue is addressed and ...

«Amazing!»