Hoteller nær Harbour Towne Beach

«Excellent location wit»

«Cleaning of the room was not proper. Dust, stains on the toilet and dirty carpet. Not good enough.»

«The main door to the room had to be slammed to close it. You could still push it a quarter of an inch ajar anyway. The bathroom fan did not work so the entire room and bathroom was damp the whole stay. Niether drains had a plug in place. The bathroom door bottom hinge was falling off so the door was hard to open and close. The lighting was poor. The overhead lights are no longer there. The lamps arent enough. And the hallway reeked. I will no longer stay at any wyndom owned ...

«The towels were stained and torn.»

«One of the worst experiences of a holiday inn. The staff here can give two cents about any issues you may have. They didn’t have our room ready until 6pm. Then the chef for breakfast never showed up so there was no breakfast. One of the main reasons why we stayed here!!! We even complained and they don’t seem to care one bit. Then our room was beyond dirty, we found blood stains on our sheets!! They legit did not even clean the room. Wow what a nightmare.»

«For an older property it wasn't bad. The price was great for someone that just wanted some place to sleep. We had a fishing trip on lake Michigan, so we slept and checked out early (4:30am). They were not flexible or accommodating to people with handicaps though. When asked for a ground level room, I was told that rooms were already assigned, so they couldn't get me a ground level room. I know I didn't receive a room number until I arrived, so they should have been able to just swap my room with ...

«Staff went above and beyond. Hotel is clean for the most part. The ice machine on the first floor has black mold everywhere so I’d avoid that if possible. The breakfast is low budget, and mostly high sugar items. Pool and hot tub area is nice and has an outdoor patio attached.»

«The staff was friendly and accommodating. Wonderful place to stay. Very clean!»

«Not many local options last minute. Hotel was very dark and dingy. Breakfast was ok. Broken glass on the exterior door. Needs some serious updating. Would not stay at again.»

«Front desk was really nice just not a good area, not clean and smells like weed in our room. Towels were awful and no wash cloths just went without!»

«This facility was clean with good features. Not a whole lot but everything is clearly laid out on their page. The air conditioner was great and TV was good. Beds were nice and the space was clean. We always enjoy our stay and have been here multiple times.»

«The place is beautiful! Right on Lake Michigan with the best sunsets Iv ever seen. Although the pool was great and shuffleboard was cool the WiFi didn’t work at all and I couldnt get any service on my phone. Normally I wouldn’t complain but there also wasn’t a tv. So there was nothing for my ten year old son and I could do after dark. I don’t think anyone checked in on us to ask how our stay was going or if we needed anything. It made us feel a little out of place. The photos were wrong as well, ...

«Good location, most staff very helpful, Justin needs more training and better attitude.»

«I would say the amenities are good and enjoyable. The hotel is older. I don’t think the value is there and staying in their rooms. I probably wouldn’t stay there again due to that.»