Hoteller nær Beachwood Park

«Max at the front desk was extremely helpful.»

«Pool was closed unexpectedly. Also the room we got to start had clothing and food items still left from the previous occupants. Switched rooms, but still disheartening to know that rooms aren’t cleaned thoroughly. Breakfast was good enough. Probably wouldn’t go back.»

«Cleaning of the room was not proper. Dust, stains on the toilet and dirty carpet. Not good enough.»

«This property was amazing! It was very clean, a walkable distance to the channel and many restaurants, an easy drive and park to the beach. The breakfast was really good and Shelley, the caretaker, was friendly and knowledgeable about the property and the area. She was amazing! We will definitely be back.»

«There is a shopping area up the street, close to food and stores. Easy access to highway.»

«The location was great, There were little gnats in our bathroom and not many amenities to speak of for the price we paid.»

«The hotel needs more round the clock cleaning crew for such a busy hotel. Hallway garbage was overflowing. Our bathtub was clogged and hardly drained. There was volleyball court no ball, ping pong no balls. Later in the day no pool towels and no hotel staff to wash them as cleaning department only open during the day. Nice restaurant but overall not worth what I paid.»

«The staff was friendly and accommodating. Wonderful place to stay. Very clean!»

«This was one of the worst hotel experiences I’ve had. I requested a refund immediately after seeing the condition of the room, but the hotel refused. The place is nothing but lipstick on a pig—superficially presentable until you actually look around. The mirrors were covered in streaks, hair was scattered throughout the room, and it was obvious cleanliness wasn’t a priority. If this is their standard, I can’t imagine what they consider unacceptable. I left and drove to Grand Rapids rather than ...

«The place is beautiful! Right on Lake Michigan with the best sunsets Iv ever seen. Although the pool was great and shuffleboard was cool the WiFi didn’t work at all and I couldnt get any service on my phone. Normally I wouldn’t complain but there also wasn’t a tv. So there was nothing for my ten year old son and I could do after dark. I don’t think anyone checked in on us to ask how our stay was going or if we needed anything. It made us feel a little out of place. The photos were wrong as well, ...

«Great customer service, the bathroom needs to be updated upgraded.»

«For 130 a night I would've rather slept in a homeless city»