Rom – honeymoon, 1 dobbeltseng | Romfasilitet
Sjekk tilgjengelighet

Anmeldelser av Splendid Star Suite

4.5 out of 5
Splendid Star Suite
28 AU TRIEU ST, HOAN KIEM DIST, Hanoi, Hanoi Province

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 507 av totalt 732 anmeldelser." "
Rangering på 8 − Bra. 128 av totalt 732 anmeldelser." "
Rangering på 6 − Grei. 47 av totalt 732 anmeldelser." "
Rangering på 4 − Dårlig. 28 av totalt 732 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 732 anmeldelser." "

9,0/10

Renhold

9,4/10

Personale og service

3,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

Anmeldelser

8/10 – Bra

Anne Margrethe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert personale, god beliggenhet, men hotellet lå vis a vis en kirke som ringte i klokkene hele døgnet.
Bodde her 2 netter i juni 2017

6/10 – Grei

Bjarke og Oslo

Likte: Renhold og personale og service
Enjoy central HaNoi from Splendid Star Suite Hotel
The service was the best we experienced on our 1 month journey around Asia. Service is a lot - but not everything. We booked the hotel because of its location and that there was a balcony belonging to the room. The location is top! The balcony had two air con stations (not belonging to the room) blowing warm air, making the balcony useful for 1 thing only - express drying of laundry (45C warm wind with noise). For people not used to walk the stairs - choose another hotel - 5 floors no lift. This doesn't matter to me - so I highly recommend the hotel. Enjoy Ha Noi

2/10 – Forferdelig

Alain og Montreal

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Des fraudeurs!
La réception nous ont informé que l'hôtel avait fait faillite et que nous devions repayer une 2ième fois. Établissement avec plusieurs noms au sein du même hôtel.
Bodde her 1 natt i februar 2019

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i november 2018

2/10 – Forferdelig

J og Hanoi

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
We werden via een ander hotel in dit hotel geplaatst waar we vervolgens extra moesten betalen voor de kamer. Dit wouden we niet en werden daarom weer over geplaatst naar een andere kamer. Het personeel kon niet goed Engels en waren totaal niet vriendelijk. De kamers waren prima maar wel redelijk oud en een beetje vies.
Bodde her 2 netter i november 2018

10/10 – Utmerket

Vithjaa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2018

4/10 – Dårlig

Verifisert reisende

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Chambre au 4 ieme étage pas d’ascenseur. Peinture ecaillée sur le mur de la chambre. L’eau de la climatisation coule sur le plancher. Réel besoin de rénovation. Ne pas se fier à la photo.
Bodde her 4 netter i november 2018

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Splendid star suite is close for renovation. So I had aroom in other hotel neighbord who need big renovation
Bodde her 1 natt i november 2018

10/10 – Utmerket

S og Osaka

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
バルコニーからは道を挟んで隣が大教会がバッチリ
Bodde her 3 netter i november 2018

8/10 – Bra

Verifisert reisende

Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over
Bodde her 3 netter i oktober 2018

8/10 – Bra

JIHYE

Likte: Personale og service
처음엔 새벽에 도착해서 좁아보이고 깨끗해보이지 않는 모습에 실망을 했었는데...다음날 베트남을 돌아다녀보니 이 호텔이 깨끗하고 좋은 호텔인게 확인되더라구요 그리고 무엇보다 성요셉성당 바로옆이여서 찾기편하고 주변 볼거리도 많았어요. 한국과는 문화적으로도 많이 다르기 때문에 한국의 호텔로 생각하고 가면 실망할수도 있어요 그리고 스플랜디드 호텔이 몇개가 붙어있는데 제가 지냈던 스플랜디드 스타 스위트 호텔에는 엘레베이터가 없어서 오르락내리락 무지 힘들었답니다. 어르신들과 같이 가는 여행에서는 비추예요 가장 기억에 남는건 4인실에 5인 금액으로 결제하고 간거라서 간이침대 추가를 했는데 더불침대 매트리스를 직접 6층까지 가지고 올라오셨더라구요 매트리스가 너무커서 객실에 맞지는 않았지만 들고 오신 성의를 생각해서 몇일 사용했어요 그덕에 비좁게 쓰긴했구요 낮에 근무하시는 직원분들과 밤에 근무하시는 직원분들 다 젊고 엄청 친절하셨어요 언어가 잘 안되서 번역기와 바디랭귀지에 많이 의지를 했는데 이해해주시고 대응해주시더라구요 어쨋든 4일간 호텔에 투숙하며 불편한점은 엘레베이터부분이고 그외는 조식도 좋았고 만족했습니다.
Bodde her 4 netter i november 2018

6/10 – Grei

Verifisert reisende

Bodde her 3 netter i september 2018
Svar fra Douglas Nguyen den 2. okt. 2018
Dear our beloved customer, My name is Douglas - Sales Manager and Customer Support of Hanoi Splendid Hotel. On behalf of Splendid Team, I would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Hotel. Even though we are just a small hotel lack in many ways to able to complete all the services as well as products so all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

6/10 – Grei

LT og London

Likte: Renhold, personale og service og romkomfort
Not sure how to rate this hotel properly. The hotel really needs work to bring it back to its former glory. Having said that, rooms are big, bed is comfortable. Everything works and rooms are clean. 2 things that may score against it 1. There are no lifts 2. It is right next to St Joseph Cathedral, the bells toll every 15 minutes (very briefly). Those who are easily woken may find annoying.
Bodde her 1 natt i september 2018
Svar fra Douglas Nguyen den 29. sep. 2018
Dear our beloved customer, My name is Douglas - Sales Manager and Customer Support of Hanoi Splendid Hotel. On behalf of Splendid Team, I would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Hotel. Even though we are just a small hotel lack in many ways to able to complete all the services as well as products so all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

2/10 – Forferdelig

Verifisert reisende

Disappointed
The room Was with ant, moss on the wall and not clean at all. In the fifth floor without elevator.
Bodde her 1 natt i september 2018
Svar fra Douglas Nguyen den 24. sep. 2018
Dear our beloved customer, My name is Douglas - Sales Manager and Customer Support of Hanoi Splendid Hotel. On behalf of Splendid Team, I would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Hotel. Even though we are just a small hotel lack in many ways to able to complete all the services as well as products so all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

4/10 – Dårlig

Elisa og Ho Chi Minh

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
gần trung tâm hà nội - khu Phố cổ
tầng 6 không được lót thảm hành lang, khách sạn cũ, trang trí trong phòng cũ
Bodde her 1 natt i august 2018
Svar fra Douglas Nguyen den 14. sep. 2018
Dear Elisa, My name is Douglas - Sales Manager and Customer Support of Hanoi Splendid Hotel. On behalf of Splendid Team, I would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Hotel. Even though we are just a small hotel lack in many ways to able to complete all the service and product and all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving us. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

6/10 – Grei

William

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Well located hotel, good service but basic rooms
We booked this hotel primarily due to it's great location in the heart of Hanoi, literally next to the cathedral square and a short walk from major attractions. The staff were very friendly and professional but the quality of the room was a little disappointing. The photos give an impression of a high quality room but in reality the room was average at best. There were only beds and no bedside tables, the bathroom had a transparent glass wall allowing you to see the feet and body outline of the person using it which was frankly quite bizarre. Also, there was no elevator and the room was on the 4th floor, although on arrival our bags were carried to our room it was difficult bringing them down in the morning. If you are looking for a crash pad while you are enjoying the city this place will be fine (as long as you are well acquainted with your room mate already!), but if you are planning to relax in the room then other options provide more comfort.
Bodde her 1 natt i august 2018
Svar fra Tom den 31. aug. 2018
thank you for recommend

6/10 – Grei

mathieu

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Très moyen
Le personnel est vraiment adorable, l’emplacement idéal mais l’hotel Est sale, fenêtre cassée, vraiment pas terrible
Bodde her 3 netter i august 2018
Svar fra Tom den 31. aug. 2018
thank you

2/10 – Forferdelig

Eagle og Sydney

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
No Elevator
Their profile says they have elevator, l arrive check in and they want me to talk 4 flights of narrow stairs which means up and down everytime l leave room, at 69 years old this is not safe or healthy stsirs also slippery when it rained. Had to fight manager for what l booked they swapped hotels to a shoe box room and bathroom that was unusable as shower was super small OVER the toiket, I am 192cm only 105kgs, anyway everything was a fight, and even door keys old and hard to use, they agreed to credit first night and swap rooms next day l still had to climb one flight of stairs which l did cautiously. When checking out it was another fight about the agreed credit. Such terrible service and I emailed them twice 3 days before about it do check would be simple, they never replied to my emails.
Bodde her 4 netter i august 2018
Svar fra Douglas Nguyen den 14. sep. 2018
Dear Eagle, My name is Douglas - Sales Manager and Customer Support of Hanoi Splendid Hotel. On behalf of Splendid Team, I would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Hotel. Even though we are just a small hotel lack in many ways to able to complete all the service and product and all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving us. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
近還劍湖
近還劍湖，附近多旅行社和小食店，酒店位置方便易搵。房間很大，在教堂對面，三五不時會響起鐘聲，樓下的交通人聲都會傳到房內。
Bodde her 2 netter i august 2018
Svar fra Tom den 13. aug. 2018
Thank You for stayed with our hotel I hope see you next time

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
하노이 최악의 호텔
이용후기를 처음 쓸 정도로 하노이 최악의 호텔입니다. 위치와 저렴한 가격보고 예약하였으나, 오후 7시 쯤 체크아웃 시 방이 없으니 호안키엠 맥주거리보다도 한참 위쪽인 splendid로 가라고 하였어요. 예약을 받지 말았어야 하는 거 아닌가 하는 생각이었지만, 참았습니다. 택시 불러준다고 하길래, 10분 이상 기다려도 안와서 취소 가능하냐고 물어보니, 취소안된다고 해서 슬슬 열받았습니다. 그럼 알았으니, 택시불러달라고 하고, 택시 탔는데 제 돈주고 직접 타야 한다네요. 두 번 참고, 탔습니다. 택시 기사가 어디가냐고 묻길래 황당했습니다. 예약 후 지급까지 했는데, 방이 없으니 택시 타고 다른 호텔로 가라고 해놓고, 택시 기사가 저한테 위치를 묻더군요. 그래서 택시 타고 호텔로 다시 돌아가니, 직원이 나오길래, 위치를 기사에게 설명해주겠거니.. 했는데, 저보고 호텔직원이 어디가냐고 묻더라고요. 이게 말이나 됩니까? 그래서 당신이 방 없다고 다른 호텔로 안내해주겠다고 해놓고, 이게 뭐하는 거냐고 해서야 그제서야 호텔 위치를 설명해주더군요. 정말 아무리 싼값이지만 답답했습니다. 방을 가니, 제공되는 과자와 과일 주위에 개미가 많더군요. 침대에 누웠는데 이불 밑에도 개미가 있었구요. 샤워하고 빨리 잠이나 자야겠다 했는데, 방에 수건이 없어서, 젖은 채로 반바지 입고 1층까지 내려가서 수건달라고 했습니다. 일주일 전 일인데 분노가 아직도 치미네요.
Bodde her 1 natt i juli 2018
Svar fra Douglas Nguyen den 14. sep. 2018
Dear our beloved customer, My name is Douglas - Sales Manager and Customer Support of Hanoi Splendid Hotel. On behalf of Splendid Team, I would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Hotel. Even though we are just a small hotel lack in many ways to able to complete all the service and product and all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving us. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

8/10 – Bra

Danni

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2018
Svar fra andy den 3. aug. 2018
Thank you for your recent stay and good review. We appreciate it so much. We do hope to host you next time in nearest future longer and better.

8/10 – Bra

YoungJun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It' good place to trip Hanoi except insufficient air conditioner.
Bodde her 2 netter i juli 2018
Svar fra Uyen den 26. juli 2018
Thank you for your recent stay and good review. We appreciate it so much. We do hope to host you next time in nearest future longer and better.

10/10 – Utmerket

Kyle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Small but an Excellent hotel
Bodde her 2 netter i juni 2018
Svar fra Thuy Linh (Ms.) den 3. juli 2018
Dear our beloved customer, The first word on behalf of the entire hotel staff Splendid hotel sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Holiday in Hanoi
Hotel is very conveniently located within walking distance to shopping n eateries. Staff are all very friendly n they made out stay at the hotel a very memorable one. Hotel is right beside the st Joseph catholic cathedral. A beautiful quaint church. Hotel is quite clean but a bit old. Value for money though. Breakfast was included n there was a set menu for us to choose from. Limited choice though. It’s a 5 story walk up hotel with no elevator so be prepared ! Walking distance to the famous Hoan Kiem lake. 20 mins walk to the night market. Guests from Malaysia.
Bodde her 3 netter i juni 2018
Svar fra Thuy Linh (Ms.) den 3. juli 2018
Dear our beloved customer, The first word on behalf of the entire hotel staff Splendid hotel sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time.

10/10 – Utmerket

Hyesuk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
위치좋고 편안한 친절한 호텔
가성비 갑 위치최고. 친절한 직원
Bodde her 2 netter i juni 2018
Svar fra Andy den 11. juni 2018
Thank you for your recent stay and good feedback. We do hope to host you next time longer

2/10 – Forferdelig

성욱

Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
사우나를 즐기고 싶으시다면 추천드립니다.
2018년 5월 21일 당시 하노이 온도 34도로 조금만 걸어도 땀이줄줄 흐르는 날씨에 4인실 넓은 방에 에어콘은 쥐똥만한 크기의 벽걸이 하나로 온도를 유지하며 이마저도 가스가 없었는지 선풍기보다 못한 성능을 보여줬습니다. 여행중 귀국 비행기 시간이 약간남아서 임시로 잡은 호텔이라 6시간 정도 머물렀지만 제가 베트남에서 이용한 호텔중 가장 기억에 남을 만큼 최악이었습니다. 심지어 엘리베이터 없이 5층을 걸어 올라야 했으니 그날의 짜증이 지금 이 글을 쓰는 순간에도 몰려옵니다.
Bodde her 1 natt i mai 2018
Svar fra Uyen den 2. juni 2018
Dear our beloved customer, On behalf of Splendid Star Suite Team, I would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Star Suite Hotel. Even though we are just a small hotel lack in many ways to able to complete all the service and product and all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving us. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service
Overall, you can get way better value staying somewhere else. I am a pretty low maintenance traveler, but I often felt like I was inconveniencing the staff when I made requests or had questions. Downsides: the rooms facing the Cathedral are loud on the top floors--bells ringing, strange barking or pipes, etc.; there was black mold in one of our rooms; the shower fixtures were falling apart; one of our air conditioners kept breaking; 6th floor walkup with a lot of mosquitos in the hallways; no free breakfast which we didn't know until after the fact; staff attitude. Upsides: Perfect location for exploring old town; decent accommodations. I recommend staying across the alley at Splendid Grand (note: there are three "Splendid" hotels right next to each other). We spent a night there and it was fantastic.
Bodde her 1 natt i mai 2018
Svar fra Uyen den 2. juni 2018
Dear our beloved customer, On behalf of Splendid Star Suite Team, I would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Star Suite Hotel. Even though we are just a small hotel lack in many ways to able to complete all the service and product and all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving us. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent value for money, great service/location
Excellent hotel, well located with very good staff. We had no issues and I wouldn't hesitate to stay there again, very good value for money.
Bodde her 1 natt i mai 2018
Svar fra Uyen den 2. juni 2018
On behalf of Splendid Star suite hotel, I would like to thank you for your recent stay and good feedback. We so much appreciate. We do hope to welcome you again in the nearest future.

6/10 – Grei

Sung Tae

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
일단 성요셉성당 바로 뒷골목에 위치해 있어서 20대 남자 자유여행객에게는 추천 별 5개. 바로 옆 골목 앉은뱅이 의자 깔아놓은 술집에서 꼭 보드카맨 먹어보길ㅋㅋ 이 호텔은 위치가 진짜 최고임 가격대비 짱
Bodde her 4 netter i april 2018
Svar fra Uyen den 2. juni 2018
On behalf of Splendid Star suite hotel, I would like to thank you for your recent stay and good feedback. We so much appreciate. We do hope to welcome you again in the nearest future.

10/10 – Utmerket

YEONHO

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
호텔후기
위치도 그렇고 시설도 직원분들도 다 좋았던것같아요ㅎ
Svar fra Uyen den 11. mai 2018
On behalf of Splendid Star suite hotel, I would like to thank you for your recent stay and good feedback. We so much appreciate. We do hope to welcome you again in the nearest future.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very helpful staff
Svar fra Uyen den 11. mai 2018
On behalf of Splendid Star suite hotel, I would like to thank you for your recent stay and good feedback. We so much appreciate. We do hope to welcome you again in the nearest future

10/10 – Utmerket

doyun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely staff, great location
Svar fra Uyen den 7. mai 2018
Thank you for your recent stay and good feedback. We do hope to host you next time longer

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely staff, central, spacious room”
Svar fra Uyen den 7. mai 2018
Thank you for your recent stay and good feedback. We do hope to host you next time longer

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Uyen den 7. mai 2018
Thank you

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Uyen den 7. mai 2018
Thank you

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Uyen den 7. mai 2018
Thank you

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Uyen den 7. mai 2018
Thank you

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Uyen den 7. mai 2018
Thank you

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Uyen den 7. mai 2018
Thanks a lot

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
旧市街地に近い便利なホテル
セントジョセフ教会のすぐ近くで、大きい部屋を予約するとベランダから教会が見える。受付のお姉さんも英語が上手で対応が良かった。お勧めです。
Bodde her 1 natt i april 2018
Svar fra Andy den 2. mai 2018
Dear Value Customer Thank you very much for your feedback Best regards Splendid Star Team

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service og romkomfort
Feel not good
Breakfast order not who first order who will first get even you order the same item (we waiting long time but they give the local customer who order later than us)
Svar fra Uyen den 4. mai 2018
We would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Hotel. Even though we are just a small hotel lack in many ways to able to complete all the service and product and all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving us. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

8/10 – Bra

Joe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
AC was not working
The first day AC was not working, didn’t go to sleep until 5am when front desk gave me his fan. They changed room for us the next day,
Svar fra Uyen den 4. mai 2018
We would like to express our sincerely appreciation for your staying at our hotel. We hope that you were satisfied with all the product and service of Hanoi Splendid Hotel. Even though we are just a small hotel lack in many ways to able to complete all the service and product and all of our staff is trying their best every day in order to make the entire guest have enjoyable stay at the hotel. Therefore, if there was any inconvenience caused during your stay, we hope for your understanding and forgiving us. We looking forward to seeing you next time you come to Hanoi. All our fondest best wishes for you.

8/10 – Bra

Kiwires og Melbourne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Budget accomodation doesn't disappoint.
Tom, Hannah, Martin and Alex go out of their way to make your stay very pleasant. There are 3 Splendid hotels in very close proximity to each other. They provide free drinks including fresh juice on arrival and on request. Location is great and a 10 minute walk to Hoàn Kiếm Lake. Even closer to the Old Quarter.
Bodde her 2 netter i april 2018
Svar fra Andy den 2. mai 2018
Dear Value Customer Thank you very much for your feedback Best regards Splendid Star Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Andy den 24. apr. 2018
Thank you very much for your kind feed back Best regards Splendid Star Hotel Team

8/10 – Bra

Hung-wen

Likte: Renhold og personale og service
Fare
服務非常貼心 但離教堂太近 一直打鐘 整晚沒睡好 尤其早上打了一兩分鐘
Svar fra Andy den 12. apr. 2018
Dear Value Customer Thank you very much for your feedback Best regards Splendid Star Team

10/10 – Utmerket

Skip og northern California

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great boutique hotel in Hanoi old quarter
Splendid Star isa great little boutique hotel in the old quarter of Hanoi. The staff is extremely friendly and helpful. Aftet a month in Vietnam the very comfortable beds in a spacious suite were wonderful. The breakfasts were delicious. There is no elevator and our bell carried both our heavy suitcases to the 5th floor. We would stay here again.
Bodde her 1 natt i mars 2018
Svar fra Andy den 10. apr. 2018
Thank you for your great review and see you on next trip in Hanoi old quarter !

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Location
great location and friendly staff.
Svar fra Andy den 6. apr. 2018
Thank you very much for your kind feed back Best regards Splendid Star Hotel Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Central Hotel in Hanoi
Lovely team in a discreet hotel where the rooms are exactly what you see on the pictures. Great comfort and location.
Svar fra Andy den 4. apr. 2018
Thank you very much for your kind feed back Best regards Splendid Star Hotel Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location
Great location, excellent service, the staff were very accommodating.
Svar fra Andy den 3. apr. 2018
Thank you Kai for your nice feedback to us. All staff so happy to hearing that you did great at our hotel..We really hope to see you again at our hotel.one again thank you so much.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
“Great Stay!”
Fabulous stay, great location and wonderful staff
Svar fra Andy den 3. apr. 2018
Thank you Kai for your nice feedback to us. All staff so happy to hearing that you did great at our hotel..We really hope to see you again at our hotel.one again thank you so much.