36 Ha Trung Str, Hang Bong Ward, Hoan Kiem District, Hanoi
Anmeldelser
9,2
Fantastisk
Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 19 av totalt 24 anmeldelser." "
10 – Utmerket
19
Rangering på 8 − Bra. 1 av totalt 24 anmeldelser." "
8 – Bra
1
Rangering på 6 − Grei. 3 av totalt 24 anmeldelser." "
6 – Grei
3
Rangering på 4 − Dårlig. 1 av totalt 24 anmeldelser." "
4 – Dårlig
1
Rangering på 2 − Forferdelig. 0 av totalt 24 anmeldelser." "
2 – Forferdelig
0
9,0/10
Renhold
9,6/10
Personale og service
8,8/10
Fasiliteter
8,8/10
Overnattingsstedets bygg og tilstand
8,4/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Sarah
25. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are updated and the staff is all extremely friendly. Good free breakfast and afternoon tea. Very central location.
Sarah
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Sam
5. mai 2024
Sam
Bodde her 2 netter i mai 2024
6/10 – Grei
TADASHI
Reiste med en gruppe
5. mai 2024
Likte ikke: Personale og service
1週間滞在中ハウスキーパーのトラブルが度々あり、再教育が必要。円安の影響で、今は割高。
TADASHI
Bodde her 8 netter i april 2024
Svar fra Tony Nguyen den 20. mai 2024
Dear Tadashi, Thank you so much for taking time to give us a review on following your stay with us at San Premium Hotel. However, we also sincerely apologize to you about the inconvenience that caused you during your stay. Again, we thank you so much for your stay with us and sincerely apologize for all inconvenience that caused you. We always listen to your options and we will try our best to improve everything. We look forward to welcoming you back to our hotel on your next visit to Hanoi. Best regards, Tony NguyenGeneral Manager
8/10 – Bra
Jan
29. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Jan
Bodde her 1 natt i april 2024
Svar fra Tony Nguyen den 20. mai 2024
Dear Jan ,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. Your satisfaction is a great source of motivation and encouragement for all the team.Once again, thank you for staying with us and we look forward to welcoming you back to us in the very near future. Sincerely yours,Tony NguyenGeneral Manager
10/10 – Utmerket
Evren
Reiste med familie
12. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff treats you like family with genuine smile on their face. They go every extra mile possible to help you and make your stay comfortable.
Evren
Bodde her 6 netter i april 2024
Svar fra Tony- General Manager den 27. apr. 2024
Dear Evren,I am delighted to read that you had a wonderful time at the San Premium Hotel. It is our pleasure to learn that you loved our service provided by our friendly staff. Your satisfaction is a great source of motivation and encouragement for all the team and I will definitely share your compliments to us. It would be an immense pleasure to welcome you again at the hotel to share another exceptional experience.Best regards,Tony Nguyen General Manager
6/10 – Grei
Charleen
Reiste med partner
20. mars 2024
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff were very helpful and efficient, but the room was awful. Beds extremely uncomfortable felt like springs were coming through the mattress. Very disappointed. The gym is in a shocking state. Breakfast was very average.
Charleen
Bodde her 3 netter i mars 2024
Svar fra Tony- General Manager den 27. apr. 2024
Dear Charleen,Thank you so much for leaving us a review for San Hanoi Hotel. I am happy to know that you liked our friendly staff. I will definitely share your review with our team. Morover, I would like to send a sincere apology for what happened during your stay, your feedback will help us improve better day by day. Once again, thank you for staying with us and we look forward to welcoming you back to us in the very near future. Best regards,Tony Nguyen General Manager
10/10 – Utmerket
??
Reiste med partner
7. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
スタッフのホスピタリティご飛び抜けています
最高です
もう一度必ず来ます
??
Bodde her 2 netter i mars 2024
Svar fra Tony- General Manager den 9. apr. 2024
Dear our value guests,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. Your satisfaction is a great source of motivation and encouragement for all the team and I will definitely share your compliments with our team. Once again, thank you for staying with us and we look forward to welcoming you back to us in the very near future. Sincerely yours,Tony NguyenGeneral Manager
10/10 – Utmerket
Kelly
24. feb. 2024
Fantastic stay!
Fantastic experience and value for money.
Staff are so friendly and attentive and we arrived just in time for the hotels ‘ free afternoon tea’ which was delicious. The free buffet breakfast was yum too.
Housekeeping was great.
Super confortable bed and linens.
The gym is a little older but was everything I needed!
Awesome location.
Would 100% reccomend!
Kelly
Bodde her 3 netter i februar 2024
Svar fra Tony- General Manager den 28. feb. 2024
Dear Kelly,Thank you so much for leaving us such a great review for San Premium Hotel. I am greatly delighted to know that you liked our room, the good restaurant and our friendly staff. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back to us in the very near future.
10/10 – Utmerket
Scott
9. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best place! Close to everything and the staff is super. Not really bothered my room didn't have a window but considering the noise in Hanoi it's probably better that way.
Scott
Bodde her 7 netter i januar 2024
Svar fra Tony- General Manager den 28. feb. 2024
Dear Scott,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. I will be sure to pass along your compliments to our staff.One more time, thank you for choosing to stay with us and look forward to welcoming you back in the future.
10/10 – Utmerket
yoann
Reiste med en gruppe
7. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Juste impeccable
Super hotel, accueil impeccable, personnel tres pro , chambre ultra clean , cafe , thé, petits fours a disposition, bref, je les recommande milles fois .
yoann
Bodde her 1 natt i januar 2024
Svar fra Tony- General Manager den 8. feb. 2024
Dear Yoann,Thank you so much for taking time to give us a review following your stay with us at San Premium Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. I will be sure to pass along your compliments to our staff.One more time, thank you for choosing to stay with us and look forward to welcoming you back in the future.Warm regards,Tony NguyenGeneral Manager
10/10 – Utmerket
Siew Hong
Reiste med en gruppe
24. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean room and lovely staff!
Siew Hong
Bodde her 4 netter i januar 2024
Svar fra Tony- General Manager den 1. feb. 2024
Dear Siew Hong,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. I will be sure to pass along your compliments to our staff.We thank you for choosing to stay with us again and look forward to welcoming you back in the future.Warm regards,Tony NguyenGeneral Manager
10/10 – Utmerket
TAMOTSU
27. des. 2023
TAMOTSU
Bodde her 1 natt i desember 2023
Svar fra Tony- General Manager den 29. des. 2023
Dear Tamotsu,Thank you so much for taking time to give us a review following your stay with us at San Premium Hotel. We are very happy to know that you enjoyed your stay. I will be sure to pass along your compliments to our staff.We thank you for choosing to stay with us again and look forward to welcoming you back in the future.Warm regards,Tony NguyenGeneral Manager
10/10 – Utmerket
Sora
8. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sora
Bodde her 2 netter i desember 2023
Svar fra Tony- General Manager den 23. des. 2023
Dear Sora,Thank you so much for leaving us such a great review for San Premium Hotel. I am greatly delighted to know that you enjoyed your stay with us. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back us in the very near future. Best regards,Tony Nguyen General Manager
10/10 – Utmerket
Quang
Reiste med en gruppe
27. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have a wonderful stay at San Premium Hotel .The location is great. All the staff are frendly and helpful.Special mention for Miss Alisa who has a charming smile and happy to help our inquires.Highly recommended this hotel to everyone.
Quang
Bodde her 1 natt i november 2023
Svar fra Tony- General Manager den 30. nov. 2023
Dear Quang Lee,Thank you so much for leaving us such a great review for San Hanoi Hotel. I am greatly delighted to know that you liked our room, the good restaurant and our friendly staff. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back us in the very near future. Best regards,Tony Nguyen General Manager
10/10 – Utmerket
Nicholas
19. nov. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabulous staff. Extremely helpful. Great breakfast. Clean rooms
Nicholas
Bodde her 2 netter i november 2023
Svar fra Tony- General Manager den 30. nov. 2023
Dear Nicholas Davie,Thank you so much for taking time to give us a review following your stay with us at San Premium Hotel. I am greatly delighted to know that you liked the buffet breakfast in our restaurant and our service provided by friendly staff. However, we also sincerely apologize to you about the inconvenience that caused you during your stay which is the problem of our facility. Again, we thank you so much for your stay with us and sincerely apologize for all inconvenience that caused you. We always listen to your options and we will try our best to improve everything. We look forward to welcoming you back to our hotel on your next visit to Hanoi. Best regards, Tony General Manager
10/10 – Utmerket
Quang
Reiste med familie
16. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I only stayed for one night. Great location and friendly staff,especially Ms Amy . Great breakfast.The rooms are excellent. They are clean and big. Everything you need is there. Minibar, shower, bathtub, TV, WiFi, etc. They arranged the transfer to the airport as well. I would recommend this for everyone.
Quang
Bodde her 1 natt i november 2023
Svar fra Tony- General Manager den 30. nov. 2023
Dear Quang Lee,Thank you so much for leaving us such a great review for San Hanoi Hotel. I am greatly delighted to know that you liked our room, the good restaurant and our friendly staff. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back us in the very near future. Best regards,Tony Nguyen General Manager
4/10 – Dårlig
Michael
24. okt. 2023
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort