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Anmeldelser av Luxury Hotel

3 out of 5
Luxury Hotel
2 Phu Doan Lane, Hoan Kiem Dist, Hanoi

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 24 av totalt 85 anmeldelser." "
Rangering på 8 − Bra. 36 av totalt 85 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 85 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 85 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 85 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,4/10

Overnattingsstedets bygg og tilstand

10/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Lasse og Oslo

Likte: Personale og service
Service i verdensklasse.
Billig og greit hotel iforhold til det du betaler for. Hotelet ligger litt bortgjemt , men veldig stille og rolig. Personalet på dette hotellet er veldig hyggelige, smiler, hilser pratsomme og ikke minst veldig hjelpsomme. Servicen på dette hotellet er i verdensklasse, kan måles opp mot alle 5 stjerners hotell. Renhold og frokosten kan godt bli bedere.

6/10 – Grei

Inga og Maja

Likte: Personale og service
Helt ok
Store hotelrom, eneste minuset var at det krydde av små fluer inne på badet og det virket som at det bare ble flere av de.. Betjeningen var hyggelige og hjelpsome.

10/10 – Utmerket

alberto s

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
albertos second home
place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
Bodde her 12 netter i september 2023

8/10 – Bra

Verifisert reisende

Bodde her 2 netter i november 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay overall!
Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!
Bodde her 6 netter i oktober 2017
I' am Mr David Le General Manager of Luxury Hotel.On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel - starting to get tired
We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.
Bodde her 1 natt i oktober 2017
I' am Mr David Le General Manager of Luxury Hotel.On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

8/10 – Bra

Camilla

Likte: Renhold, personale og service og romkomfort
Fantastisk personale
Virkelig venligt og hjælpende personale og hotellet ligger i det gamle kvarter tæt på lækre madsteder. Værelset var lidt slidt, men rent og med fungerende AC. Perfekt til to overnatninger.
Bodde her 2 netter i august 2017
On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on Expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Hotel, good location
In The City Center of Hanoi. You can resch a lot of sights in leas minutes. The staff is Really friendly. Roms Are very clean and calm
Bodde her 1 natt i august 2017
Svar fra Luxury Hotel den 21. aug. 2017
I' am Mr David Le General Manager of Luxury Hotel.On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on Expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

10/10 – Utmerket

Ally og TAIWAN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
飯店員工十分親切。
店員大部分都會講英文，有任何問題都可以詢問櫃檯，服務特好，已經向要去河內的朋友強力推薦了。 早餐選擇多，簡單好吃。
Bodde her 6 netter i juli 2017
Svar fra David Le den 16. aug. 2017
Dear Ally, I' am Mr David Le General Manager of Luxury Hotel.On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on Expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

6/10 – Grei

Sharon og New Zealand

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, close to lots of restaurants
Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on Expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

6/10 – Grei

Lance og Vietnam

Likte: Renhold, personale og service og romkomfort
Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
기차역에서 가깝고 시내에 있어
시내에서 가깝고 여러 가지 하노이를 보고 느끼기에 너무 좋아요 시설도 좋고 직원이 친절하고 영어도 잘 해요 주변에 돌아 다이기도 정말 편리하고 좋아요 강추합니다
직원과 함께
Svar fra David Le den 22. sep. 2017
On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on Expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

6/10 – Grei

Yoohee

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Terence

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.
On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on Expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

6/10 – Grei

jiny og hanoi

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
가격은 적정이지만 샤위시설 때문에 불편함이 있음.
가격은 적정이지만 샤위시설 때문에 불편함이 있음. 수압이 낮아서 목욕하는데 불편함 전등이 환하지않은편 그런대로 지낼만함. 직원이 피곤하게 여행사같은거 권해서 짜증났고 호텔이 조금 후미진골목에있음. 그래도 이동하는데누 불편이없음

10/10 – Utmerket

Lalaine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral
On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on Expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

10/10 – Utmerket

Albane og Paris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel charmant propre silencieux
Hôtel charmant au bout d'une ruelle, donc sans bruit, ce qui est rare à Hanoï, qui plus est dans ce quartier ; personnel sympathique ; chambre avec belle vue sur la ville.
On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on Expedia.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near future.

4/10 – Dårlig

VERONIQUE og France

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
petit hôtel bien situé mais manque de personnel
Déçu par le manque de choix au petit déjeuner et de renouveler au quotidien notre demande de 3 serviettes de bain pour une chambre family. Bien situé pour les visites de la vieille ville et les restaurants.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Dick og Tahiti

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, good location but at end small alley
All was fine. Restaurant is two flights of stairs above the last floor of the elevator and not air conditioned. That and being situation at the end of a small alley are the only down sides.

6/10 – Grei

Mary og Boston

Likte: Renhold og personale og service
The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold
ちょっと奥まった路地のホテル
旧市街の奥まった路地にあるホテルです。旅行者の方が人種問わず宿泊していました。フロントの人も普通で対応もよく、料金のわりに部屋もキレイでした。

2/10 – Forferdelig

Freddy og herlev

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
lad være med at bo på det hotel
hotellet kan ikke anbefales da jeg spurte efter safty boks på hotellet fik jeg at vide at det hade de ikke men jeg kunde bruge hotellet fælles safty boks og de anbefalede ikke at jeg lod mine penge ligge på værelset da der bliver stjålet ting fra værelset så lad være med at bo her hvis du er glad for dine rejsepenge valuta

2/10 – Forferdelig

Izumi og 大阪

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
旅に必ずレイコップを持っていく人はＯＫ
奥まったところにありホテルを見つけるのが非常に難しい。ホテルはきれいではないが部屋は見た目はそこそこ。朝食は男性一人でオーダーを聞いてから作るが、メニューに載っている物はほとんど無い。 翌日チェックアウトした後、異常に痒いのでよく見たら服を着ていない露出した手足のい70箇所以上、虫（ダニ？）に咬まれていた。その後4～5日、かゆみに苦しみました。 お値段も踏まえて、まったくお勧め出来ません。近所のバックパッカー用の宿の方が価格を考えればマシかも。

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
hanoi luxury hotel
전반적으로는 괜찮았습니다. 창문도 있고 객실도 깔끔하게 정돈해주고, 직원들도 친절하구요. 그런데 한가지 아쉬운점이 있다면 수압이 약했어요. 그것만 괜찮으면 최상일것같습니다.

4/10 – Dårlig

marco h. og germany

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nur der name des hotels ist luxus
bescheiden! ich habe das hotel kurzfristig gebucht. die bilder sahen vielversprechend aus, aber die erwartungen wurden nicht erfüllt. kein duschvorhang, so dass jedes mal nach dem duschen alles nass war. die kissenbezüge waren nicht sauber, das zimmer abgewohnt. das frühstück war eher schlecht als recht. was als buffett angekündigt war, entpuppte sich als einfaches 'set breakfast' in einem lieblos gestalteten raum. der inhaber, der nebenbei einen import-export-handel betreibt, täte gut daran, wenn er sich auf eines seiner geschäfte konzentrieren würde. für ein südostasiatisches hotel durchaus standard, war der preis von 20 euro pro nacht niemals gerechtfertigt. da habe ich schon deutlich besseres in dieser kategorie gesehen, auch in hanoi. fazit: NIE wieder!

8/10 – Bra

Lai Hong og Perth Australia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good value for money hotel to sleep in.
It's a good hotel to stay in.. fro the price we paid, we are more than happy to leave a generous tip for the breakfast staff. However the noise from the hotel staff shouting between floors along the stairwell isn't good practice! It must be address by management. It's not an amusement park and excessive noise causes unpleasant ambience for paying guest. Secondly, anti-noise paddings should be fitted to their furniture to avoid transmission of noise between floors.. some guests drags chairs and tables across their rooms without considerations to people staying below. Other than that I would certainly return to the same hotel if I revisit Hanoi.

2/10 – Forferdelig

Ilsoo og 부산, 한국

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
LUXURY?? 3성호텔?? 평점???
베트남식 작은 9층건물의 호텔!! 1.혼잡한 작은도로변 골목안이라 찾기가 다소힘들었으나 이동에는 편한 위치. 2.룸내 에어컨 고장으로 룸교체 요청에도 3차례나 10분만 기다려보자하여 어린아이데리고 1시간씩 룸내에 대기하며 고생함. 3.룸내 작은벌레,대형 바퀴벌레 출현에 찜찜했음 4.아이땜에 화장실닫아두려니 손잡이가 쑥빠지고, 세면대 물막이레버는 분리되어있어 물을 담아쓸수 없었으며 5.대형타올은 가장자리 테두리가 없이 너덜거리고 너저분해 보임 6.2박중 마지막 날은 8층 룸인데도 천정에서 쥐들이 달리기를 하는 바람에 온가족 뜬눈으로 밤을 샜음. 특히 15개월 아이는 새벽에 놀라깨서 천정보며 계속 울어댐. 호텔스닷컴 초창기부터 애용해 온 유저로써 제대로 확인된 내용 게재해주시기 바람

6/10 – Grei

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Solides Hotel mit guter Lage
Das Zimmer war recht groß und gemütlich, Betten in Ordnung (ziemlich hart wie überall in Vietnam), Personal sehr freundlich aber auch etwas aufdringlich (wollten uns ständig Ausflüge aufschwatzen, obwohl wir schon zuvor selbst welche gebucht hatten), Lage richtig gut, Preis in Ordnung

6/10 – Grei

pierre

Likte ikke: Personale og service

8/10 – Bra

Kevin og Brusbane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place
Very nice people and very helpful. Bed a little hard and small TV but ok.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Quoc Khanh og Fürstenfeldbruck

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Zentral und preiswürdig
Gute Service, herzliche Freundlichkeit. Frühstückraum spartanischen. Sonst alles i. O. Weiter zu empfehlen.

8/10 – Bra

Quoc Khanh og Fùrstenfeldbruck

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Geräumig, zentral und absolut gastfreundlich
Einfaches Frühstück, einfacher und unklimatisierter Essraum. Toplage, trotz zentral und doch absolut ruhig.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great staff working there, very helpful

8/10 – Bra

Björn og Lund

Likte: Renhold, personale og service og romkomfort
A very nice hotell, but.....
I do not like that they have information at Hotels.com that they do not follow. - free water on bottle in the room - Bathrobes in room - your own bathtub I would choose this hotel anyway because itś nice and good quality and the things they say are included (at least on the Swedish translation) should be or they should remove the information. Free bottled water feels over the top, bathrobes I can do without, the bathtub could have been nice to soak in.

8/10 – Bra

robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

김준호 og 수지

도심에 있는 낡은 호텔. 그러나 매우 저렴한 장점.
호텔 소개 사진과는 많이 다른 건물 모습. 포토샵 리터칭 기술이 굿^^. 구글맵으로 찾아가는데 조금 헤맸음. 호텔 건물의 뒷편이 입구임 ㅠ. 주변에 외국인 거리 등 저렴한 상점이 많은 장점. 너무 늦은 시간에 귀소하면 셔터가 내려져 있음. 좌측의 초인종을 짧게 누르니까 자다가 깬 직원들이 문 열어줌 @-@. 직원들은 친절함.

6/10 – Grei

claire

Likte ikke: Renhold og romkomfort
2 nuits à Hanoi
Hôtel correct pour son prix mais très bruyant. Personnel agréable. ils sont toujours en train d'essayer de vous vendre des visites guidées. État de la chambre correct.

8/10 – Bra

marc

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Luxury is in the process of making
The hotel is situatet in the old quarter but in a more quiet street/backstreet. So no noise of all the bars and the trouble of the known crazy old quarters. The welcome at the hotel is warm but also too much vendor like. Bevor seing the room we were asked if we wanted to book tickets for bus or visit. Its clear, its a service but first the room right? The room is spacious and well furnitured. The bed was confortable and the bath cleaned. The top roof breakfast is a nice change from the crouded streets. The room is "added" in a very cheap building way. Well the view is nice but it should be more of a build.room than a wooden/metal box. Luxury is something else. For the food itself, the choice is limited, not everything was available but what you get is good and made with love by the staff (1person) so bring some time with you. Staff is goodp, sometimes even too helpfull for my taste. Can get a bit noisi from reception if you get room nb 201. Good price/value Space for improvement on the luxury name. Stayed there 2 nights and were happy.

10/10 – Utmerket

Sangjin og Korea

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
매우 친절해요.
직원분들 친절하셔서 너무 좋았어요. 하노이에 대해 아는 것이 별로 없었는데 시내 설명도 잘해주시고 매우 친절도 면에서 좋았습니다. 다음에 다시한번 더 그곳에 머물고 싶네요.

10/10 – Utmerket

Stefanos og melbourne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Excellent staff great room great price will stay there again

6/10 – Grei

Verifisert reisende

Likte: Renhold
Define luxury?
Okay stay, wouldn't necessarily recommend. Staff were fine barring one knob accosting us trying to sell his expensive tour when all we wanted was info on bus tickets and to go out! Probably can find somewhere similar priced in a better location with better rooms.

2/10 – Forferdelig

ng og singapore

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
One night stay at luxury hotel
I am really sad when I saw the entrance. I am even sadder to see the room. I don't think is 3 stars hotel. Luckily I only book for one night. I book 3 rooms and out of the 3, only 1 is working well. The room was clean but not the blanket. Luckily one of the male staff help us to change one of the room but aircon also not strong. The male staff in the evening is more accomodative than the lady in the morning. The western breakfast is terrible. Very oily. Overall, better pay a little bit more to get something more comfortable than seeing the review which is not true at all.

10/10 – Utmerket

Ryan og canada

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
hard to leave!
great location, good staff, great view on the 7th floor. I even spilled motor oil all over a chair which would be an opportunity for a hotel to gouge someone but their damage charge was very reasonable to me.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel
Good hotel with friendly and helpful staff, good location for the old quarter of town.

4/10 – Dårlig

台灣人

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
爛到爆炸
住兩天感覺很難以入眠，櫃檯一直推銷去哪裡玩！床單不換感覺很髒。wifi又連不上, 整體感覺只有不好而已！ 以後不會在入住了！

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Likte ikke: Romkomfort