Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 608 av totalt 1005 anmeldelser." "
10 – Utmerket
608
Rangering på 8 − Bra. 295 av totalt 1005 anmeldelser." "
8 – Bra
295
Rangering på 6 − Grei. 56 av totalt 1005 anmeldelser." "
6 – Grei
56
Rangering på 4 − Dårlig. 23 av totalt 1005 anmeldelser." "
4 – Dårlig
23
Rangering på 2 − Forferdelig. 23 av totalt 1005 anmeldelser." "
2 – Forferdelig
23
9,2/10
Renhold
9,2/10
Personale og service
8,8/10
Fasiliteter
8,8/10
Overnattingsstedets bygg og tilstand
8,8/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Timothy John
Reiste med familie
20. feb. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic hotel
Super place, on the lake, attentive staff, beautiful breakfast room with such nice food. Stunning view from room, both urban and of the lake
Timothy John
Bodde her 2 netter i februar 2020
Svar fra Hotel Manager den 25. feb. 2020
Dear Timothy John,
Thank you so much for sharing your comments about your recent stay with us. It is a delight to know that you enjoyed the experience with us in overall.
I look forward to welcoming you back to the hotel in the near future.
4/10 – Dårlig
johny
25. apr. 2019
Likte ikke: Personale og service og romkomfort
johny
Bodde her 2 netter i april 2019
8/10 – Bra
Verifisert reisende
27. apr. 2016
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
10/10 – Utmerket
Renee
3. apr. 2016
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best breakfast ever!
Great stay. Beautiful hotel. Not very central.
Renee
Svar fra Adam McDonald den 7. apr. 2016
Dear Renee,
Thanks again for choosing InterContinental Hanoi Westlake. I look forward to welcoming you back in the near future.
Kind regards,
Trang Nguyen
PA to General Manager
10/10 – Utmerket
Lars
4. nov. 2015
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
Great hotel just outside city center, walk is possible , but roads are busy.
Some nice places to eat in the area.
Breakfast at hotel was excellent.
Lars
Svar fra Trang den 12. nov. 2015
Dear Lars,
Thank you for sharing your comments about your stay at InterContinental Hanoi Westlake. It is great that you like our breakfast.
We hope to welcome you back soon.
Warm regards,
Trang Nguyen
PA to General Manager
10/10 – Utmerket
Verifisert reisende
16. juli 2015
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
8/10 – Bra
Mitch og Setagaya-ku
26. mai 2024
Likte: Renhold, personale og service og fasiliteter
I enjoyed the gym very much.
Mitch
Bodde her 9 netter i mai 2024
10/10 – Utmerket
Paul
Forretningsreisende
15. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
On the lake rooms were the best. Made you feel like you were away.
Paul
Bodde her 5 netter i mai 2024
Svar fra Van Nguyen - Executive Assistant den 20. mai 2024
Dear Paul,Thank you for your great review! We are a very unique hotel over water away from the hustle bustle of the old town - which brings a true sense of tranquility to our guests and take pride in that. It is delightful to know that you have had a great stay and hope to see you come back soon.Warmest regards,
8/10 – Bra
NAOYUKI
10. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
NAOYUKI
Bodde her 2 netter i mai 2024
8/10 – Bra
Yui
Reiste med en gruppe
10. mai 2024
Likte: Renhold, personale og service og fasiliteter
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect except the neighborhood was not very clean.
Excellent bell boy (Tan).
Excellent kitchen staffs.
Son
Bodde her 3 netter i mai 2024
Svar fra Van Nguyen - Executive Assistant den 9. mai 2024
Dear Son,Thank you so much for taking your valuable time to give us such great feedback. It gives us an immense sense of satisfaction to see that you have enjoyed our service and facilities. We also took note of your comment regarding the neighborhood area, as a company with giving back to the community in mind, we have and will continue to show our support to keep the environment clean and the local neighborhood a better place.We will share your appreciative feedback with our team, On behalf of InterContinental Hanoi Westlake team, I wish you all the best and look forward to have you with us soon.Warmest regards,
10/10 – Utmerket
Salah
Reiste med familie
8. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👌
Salah
Bodde her 2 netter i mai 2024
8/10 – Bra
yoshiko
6. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
静かなゆったりとした時間になりました。
yoshiko
Bodde her 4 netter i april 2024
10/10 – Utmerket
Ryohei
6. mai 2024
Ryohei
Bodde her 4 netter i mai 2024
10/10 – Utmerket
Sotaro
5. mai 2024
Sotaro
Bodde her 3 netter i mai 2024
6/10 – Grei
Minoru
3. mai 2024
Likte ikke: Personale og service
Hotel staff were not well trained, saucy and arrogant attitude to the customers.
Minoru
Bodde her 2 netter i april 2024
10/10 – Utmerket
Koji
Reiste med partner
1. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location in Hanoi. Feels luxury life. Breakfast has variety food.
Koji
Bodde her 4 netter i april 2024
10/10 – Utmerket
Manao
30. apr. 2024
Manao
Bodde her 3 netter i april 2024
Svar fra Van Nguyen - Executive Assistant den 20. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and staff
Karan
Bodde her 1 natt i april 2024
10/10 – Utmerket
Huijia
Reiste med familie
26. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very professional service and beautiful facilities
Huijia
Bodde her 1 natt i april 2024
6/10 – Grei
KEIKO
24. apr. 2024
KEIKO
Bodde her 1 natt i april 2024
2/10 – Forferdelig
Chung yee
22. apr. 2024
All furniture and facilities are old
The power in my room all switch off suddenly in 15 mins,
Also the towel and bathroom not very clean
The breakfast is pretty good
Chung yee
Bodde her 4 netter i april 2024
6/10 – Grei
anne og Hawthorne
21. apr. 2024
Likte: Renhold og personale og service
Rooms are quite dated . Tv old and not working very well . Beds extremely hard
Old carpet in room needs replacing
Staff however excellent and kept rooms clean
anne
Bodde her 7 netter i april 2024
8/10 – Bra
TOMONORI
Reiste med familie
11. apr. 2024
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
clean
bed hardness was good
breakfast
TOMONORI
Bodde her 3 netter i april 2024
Svar fra Van Nguyen - Executive Assistant den 12. apr. 2024
Dear TOMONORI,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
Yuk Yip Noel
Reiste med en gruppe
9. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
早餐選擇多,職員態度親切有禮。
Yuk Yip Noel
Bodde her 3 netter i april 2024
10/10 – Utmerket
DRUKUMAR PARTAB
Reiste med familie og små barn
7. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay at the hotel. The staff were very helpful and always willing to accommodate our every small requests
DRUKUMAR PARTAB
Bodde her 4 netter i april 2024
6/10 – Grei
Stacy
7. apr. 2024
Likte: Personale og service
Stacy
Bodde her 1 natt i april 2024
10/10 – Utmerket
Hirofumi
6. apr. 2024
Likte: Personale og service
Hirofumi
Bodde her 3 netter i mars 2024
10/10 – Utmerket
Simon
Reiste med partner
1. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quick stopover on our way to Halong Bay
Hotel was very Clean and Comfortable
Breakfast was Outstanding
Staff very Professional and Friendly
Simon
Bodde her 1 natt i mars 2024
10/10 – Utmerket
Ryuta
Reiste med familie
30. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place to stay.
Ryuta
Bodde her 2 netter i mars 2024
10/10 – Utmerket
Manish og Reservoir
Reiste med familie og små barn, Reiste med familie
23. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay at InterContinental Hanoi Westlake. There concierge staff named “Tran Hue” also known as Mia was the best. She went above and beyond to provide the best customer service. She was very polite and helpful in booking all our private tours. Thank you so much again.
Manish
Bodde her 4 netter i mars 2024
10/10 – Utmerket
Dan
17. mars 2024
Likte: Renhold og personale og service
Beautiful properties
Dan
Bodde her 1 natt i mars 2024
Svar fra Van Nguyen - Executive Assistant den 18. mars 2024
Dear Dan,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,Van NguyenExecutive Assistant
10/10 – Utmerket
RYOHEI
27. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stuff are very kind to us!
RYOHEI
Bodde her 4 netter i februar 2024
Svar fra Van Nguyen - Executive Assistant den 28. feb. 2024
Dear RYOHEI,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
Eun Joo
27. feb. 2024
Eun Joo
Bodde her 1 natt i februar 2024
Svar fra Van Nguyen - Executive Assistant den 28. feb. 2024
Dear Eun Joo,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
ian
Reiste med partner
21. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beautiful property with a great staff that always made you feel welcomed.
ian
Bodde her 4 netter i februar 2024
Svar fra Van Nguyen - Executive Assistant den 22. feb. 2024
Dear Ian,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
Gerard
18. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
Very nice hotel and staff. Great coffee and breakfast service. The hotel grounds are peaceful. The roads outside are chaotic and dangerous— walk with extreme caution. Or better yet stay inside the hotel grounds. I didn’t try the pub but I tried both restaurants for supper and they were very good. In particular the waitress in The Saigon (unfortunately I didn’t get her name) was very helpful after I ordered a Vietnamese Black Chicken (google it!). She showed me what a mistake that would have been and suggested a tasty alternative.
Two suggestions: install spring-loaded toilet seats, and some kind of soft-close mechanism on the doors to minimize the noise.
Gerard
Bodde her 3 netter i februar 2024
8/10 – Bra
YuJung
15. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, cleanliness, housekeeping service is good. But the food at Saigon restaurant was really under par, not what you would expect from a 5 star hotel.
YuJung
Bodde her 5 netter i februar 2024
Svar fra Van Nguyen - Executive Assistant den 16. feb. 2024
Dear YuJung,Thank you for letting us know about your feedback for the recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and we made sure to forward your comments to our Executive Chef and Kitchen team to work on and improve our menu in order to deliver the best cuisine experience to our valued guests.Warmest regards,
10/10 – Utmerket
CHENG KAI
Reiste med familie
15. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
CHENG KAI
Bodde her 2 netter i februar 2024
10/10 – Utmerket
Suh Yung
15. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Suh Yung
Bodde her 1 natt i februar 2024
Svar fra Van Nguyen - Executive Assistant den 16. feb. 2024
Dear Suh Yung,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
Nanaho
14. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nanaho
Bodde her 2 netter i februar 2024
Svar fra Van Nguyen - Executive Assistant den 16. feb. 2024
Dear Nanaho,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
Marc
12. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Geräumige Zimmer und reichhaltiges Frühstück
Wir waren am Anfang unserer Vietnam Reise für 4 Nächte in Intercontinental. Das Hotel hat geräumige Zimmer und ein sehr reichhaltiges Frühstück.
Marc
Bodde her 5 netter i februar 2024
Svar fra Van Nguyen - Executive Assistant den 13. feb. 2024
Dear Marc,Thank you so much for taking your valuable time to give us such great feedback. It gives us an immense sense of satisfaction to see that you have enjoyed our service and facilities.We will share your appreciative feedback with our team, On behalf of InterContinental Hanoi Westlake team, I wish you all the best and look forward to have you with us soon.Warmest regards,
10/10 – Utmerket
park
10. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
park
Bodde her 3 netter i februar 2024
Svar fra Van Nguyen - Executive Assistant den 12. feb. 2024
Dear PARK,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
Michele
6. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buffet, staff and ambience top notch
Amazing hotel in Hanoi. Very peaceful. We have stayed in 3 different hotels in Hanoi and the staff and buffet breakfast cannot be beat!
Michele
Bodde her 3 netter i februar 2024
10/10 – Utmerket
Travel
6. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Travel
Svar fra Van Nguyen - Executive Assistant den 8. feb. 2024
Dear Travel,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
Suh Yung
Reiste med familie
5. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Suh Yung
Bodde her 2 netter i februar 2024
Svar fra Van Nguyen - Executive Assistant den 6. feb. 2024
Dear Suh Yung,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
Thibault
Reiste med en gruppe
3. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Thibault
Bodde her 1 natt i februar 2024
Svar fra Van Nguyen - Executive Assistant den 5. feb. 2024
Dear Thibault,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,Van NguyenExecutive Assistant
6/10 – Grei
PETER
18. jan. 2024
Likte: Renhold og personale og service
PETER
Bodde her 2 netter i januar 2024
10/10 – Utmerket
Janice
8. jan. 2024
Janice
Bodde her 4 netter i desember 2023
Svar fra Van Nguyen - Executive Assistant den 16. feb. 2024
Dear Janice,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,
10/10 – Utmerket
Verifisert reisende
6. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 4 netter i januar 2024
6/10 – Grei
masanori
Reiste med partner, Reiste med familie
6. jan. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand