Hoteller nær Hancock Shaker Village

«The room was large, clean and comfortable. The location was near shopping and dining. The check in was quick and pleasant.»

«rented for 2 nights. Apt was clean and climate control worked as expected. Nicely equipped location is good.»

«Spacious room with large walk-in shower, big bright breakfast room. Very pleasant.»

«I spilled an ENTIRE cup of cocoa I was making for my niece. The clerk on was a very kind, friendly young man named Paul. I have worked as a chef for 30 years, the cocoa went EVERYWHERE. He got a mop bucket , I started cleaning my mess up I just know what its like to walk into a mess!! Left by someone else. Paul said "you dont have to finish, ill do it no problem. He was a VERY kind young man. And he was helpful & he cleaned up the rest of the spill. I think your LUCKY to have such kind ...

«Five Star stay!»

«Great place, nice amenities and convenient location, highly recommended.»

«This is my second time staying at this hotel, as I try to visit the Berkshires at least once a year. I absolutely love it and plan to stay here whenever I return. The property is charming, with beautifully designed rooms and a cozy, inviting lobby. The rooms are stocked with Santal products, which is a nice touch. Upon check-in, guests are offered fresh water and tea, making you feel welcome right away. The hotel also has its own restaurant and bar, both of which stay open fairly late. One ...

«I enjoyed relaxing by the firepit. The only thing that could of made it a better stay would be free breakfast or at least coffee and tea. They have a Starbucks and area where you can purchase items but it was more like self serve and pay at reception desk.»

«Positives: The room was fine. The staff is helpful as I came with the twisted ankle, he gave me the room on the first floor and brought suitcase and a bag of ice. Negatives: The ground is with potholes, drive carefully. The breakfast area is tiny. The selection is very limited even for continental. Tables were dirty. Hot water for tea wasn’t hot. There’s no usual ramp for suitcase even in front of the office»

«We arrived at 10 pm and the room had a broken AC and no sheets for pullout. The temperature was 95 degrees and the windows were left open suggesting that this was not a new problem. I had to contact the front desk (offsite) to request assistance. No one showed up after waiting for 45 minutes. We had to leave and rebook elsewhere. I requested a refund for our our stay due to the extenuating unresolvable circumstances and the fact that the room was uninhabitable. I have not heard back from ...

«The location of this hotel is excellent, right in the town center of Lenox, close to all the shops and restaurants. I was a little concerned initially about the reviews I read regarding the level of cleanliness of the rooms which I am extremely particular about. The room was very clean so maybe the issue has been addressed. Communication with staff via text which normally would be concerning was also very prompt and quick. They respond to texts right away and always very kind so shouldnt ...

«Wonderful pet-friendly property in a fantastic location. Everything in the village is just a short walk away, making it easy to enjoy local shops, restaurants, and attractions.»

«Lovely farm, nice stay for a night»

«God frokost, stort utvalg. »

«Really clean, comfortable, and quiet. The pastries and fruit they provided were delicious too !»

«Delighted by my experience. Staff was mega friendly, room was immaculate, impeccable vibe all around : )»

«Good stay»