Feriehjem i Hakone

«The place was very nice, however the checkin was very misleading since the address provided was megu fuji 2021 but the actual place is megu fuji plus which is a good 30 minute walk.»

«掘りごたつは、年配者には、使いづらい。テーブル、椅子が良い。テラスの足湯の変わりバーベキュースペースが欲しい»

«Overall is good but need to improve on check in process. Already done the pre-registration bug still need to key in the same information one by one for different person, snap a photo one by one, then continue by video call with customer service, very time consuming. The property itself is nice and great view direct facing the Fujisan. We enjoy the BBQ on the balcony and jacuzzi inside the villa. »

«子どもが電車好きで踏切の音が鳴る度に窓から見ていました。 色んな種類の電車を見れて喜んでおり親としては良かったなと思います。 一方で静かな空間を求めている方にとっては踏切の音は迷惑かと思います。実際5時40分くらいから始発の音が響いていました。 101号室なら電車の走る姿を楽しめます。もう一方では電車の音だけ聞こえるのでそこはどうかと思います。 個人的には子どもがとても喜んてくれたので大変満足いたしました。»

«非常好的房間，很乾淨，設備齊全，非常適合攜寵物入住»

«Samurise Daruma is a convenient place to stay for visiting Mt Fuji and the five lakes region. The self check-in option is convenient. The area around the property is easy to navigate. Fujikyu station is just a few steps away. The property is a little dated but clean and has everything you need for a short stay.»

«The owner is not kind or friendly, I had to wait in rain around 40 minutes before a kind neighbor arrived and helped, no bed is ok but tatami and everything is short, I’m 5’8 only and I had to try sleeping in half moon position, no bathroom attached bed room, at night time you have to go down into a very steep stairs which is dangerous, no taxi can enter the premise and will not come to get you. »

«Hygiene of this property was horrible! The property was full of insects and dirt. Bugs and spiders were everywhere - on dining table, on floor, on wall and even on the bed - literally a bug house! We were scared by a giant spider on the bed. It is beyond a normal hygiene problem but constitutes a safety concern for residents. Nevertheless, most terrifying and disappointing thing is the attitude and response of the property manager. We tried to contact the owner and asked for cleaning the dead ...

«対応もよくキレイな施設でした。また機会があったら泊まりたいです！»

«we would prefer to have been able to communicate with any staff or owner prior to getting there. the house was beautiful, complete kitchen. very clean. the rooms were enough for us. the living room was a plus, allowed us to talk and bond, better if there were two showers, one shower for a family of 9 was rather difficult.»

«Place was clean, quiet, and comfortable»

«Great»

«管理者の方の対応が素早く、手続き等しやすかったです。7人での利用でしたが、1部屋が広く使いやすかったです。シャワー室が思ったよりも狭く驚きました。素泊まりで利用するには丁度よかったなと感じています。お世話になりました。»

«新築なのかな？建物はすごくキレイで清潔感がありました。 布団や食器も全てキレイでした。 リビングと隣りの和室も広くて2家族で泊まりましたが十分な広さでした。 一台分の駐車場がまあまあ狭くて、うちのワゴン車を停めるのには少し苦労しました。 すぐ近くにコインパーキングもあるので、もう一台はそちらに停めました。»

«Awsome location excellent views of the lake and Fuji (if the weather permits). Best place in town.»

«Excellent property with lovely surrounds. Very quiet area»

«掘りごたつは、年配者には、使いづらい。テーブル、椅子が良い。テラスの足湯の変わりバーベキュースペースが欲しい»