Hoteller i Hacienda

«Breakfast buffet»

«I still can’t believe the experience I had at check-in. The gentleman at the front desk instructed us to look through the window first before entering the room to ensure no one was already inside. Who does that? He then proceeded to charge for everything, including coffee from the reception, claiming it would be free again next month. However, he failed to charge the complete deposit to the man in front of us. Overall, it was a horrible experience, and I’d rather stay somewhere else next time ...

«Likte oss veldig godt 😎»

«Spacious room. Extremely clean. Budget friendly stay in Santa Rosa.»

«There is no staff, there were bloodstains on the sheets, we checked out early. And are still waiting for follow-up about a refund.»

«Perfect for staying one night. Staff was helpful and the room was quite big.»

«The ADA room was awesome! I highly recommend!»

«Wonderful bottom floor room with a patio that was just steps away from the pool. We had the pool by ourselves for over an hour. Water could be a tad bit warmer but cooled us off anyway. Room was decent. Liked having a fridge & microwave. Came in handy for leftover meals. Full free breakfast spread was great! Oatmeal &toppings, yogurt & toppings, fresh melon slices, juices, coffees, milks, boiled eggs, butter, jams, berries, waffle maker, toast & toaster, muffins, bagels, cereals, fruits, and the ...

«The a/c didn’t work, the floor was dirty, the pool was dirty but was cleaned after however it got dirty again so we couldn’t enjoy it. Weird stains on the curtains and walls. Lots of homeless staying at the hotel or in the parking lot, was very noisy at night. The bathroom door wouldn’t open fully, the toilet was in the way and you had to push very hard to get the door to push past it. The TV kept flickering so we couldn’t enjoy anything. Horrible stay.»

«Go to this place !! Don’t go cheap, spend the extra $20-40$ Way better than other local hotels :) The continental breakfast was generous and fresh Highly recommend going here»

«Liked: friendly and helpful staff, suite has good amenities and room for 5 people. Disliked: walls are not insulated, one can hear the neighbours in every direction as if they’re sharing the room with you. The pipes need maintenance as we kept getting woken up by the plumbing noises at night. The bathroom could be better equipped with shower products. The bed was old, noisy, and the mattress not supportive. Still, it was a convenient and decently priced stay.»

«Decent place for a night. Had all the basic things. Would've liked a tray on the shower for holding soap.»

«The check in process was a nightmare! The room was not ready at 3pm. We had to come back twice for the room and finally at 3:20pm it was ready.»

«Standing water on room floor. Plenty of insects. We didn’t stay. It was worth the price of the room NOT to stay there.»

«Our room was very nice. However there were at least a dozen stairs to get to it. Other rooms had less stairs.»

«Clean room»