Hoteller i Gringo Gulch

«Having spent years traveling extensively for both business and pleasure, I can confidently say this was one of the finest hotel stays I’ve ever experienced. The service was impeccable—warm, genuine, and delivered with a level of care that made every interaction memorable. The attention to detail throughout the property was extraordinary. The room was beautifully appointed, impeccably maintained, and filled with thoughtful touches that elevated the entire experience. Exceptional hospitality is ...

«We stayed in Hotel Encino for 2 week and came home yesterday and we didn’t want to leave! The staff were amazing and hard working. The hotel is in the heart of the city and the people. You can walk anywhere from the hotel. The pool and the restaurant upstairs was amazing as well. If you are looking for a fancy resort, this is not the place. This hotel has a nostalgic Mexican feel, no refrigerator or microwave, Just good vibes. Why do you need any of that when everyone around you is cooking all ...

«Aunque es pet friendly no puedes dejar a tu perrito sin ti eso limita mucho lo que puedes hacer.»

«Es un hotel muy bonito para ir con la familia»

«Unfortunately the staff at this hotel did not live up to any standards at all. W»

«Todo estuvo excelente, solo me hubiera gustado que los snacks y bebidas en las albercas no terminaran a las 5:30-5:45 pm »

«Don’t bother booking at Grand Park Royal unless you’re staying in the New Tower. My Son’s experience in the Old Tower was absolutely terrible. The room had significant mold issues, including mold around the air conditioning unit and even inside the curtains. The outdated A/C system appeared to create constant condensation, which seemed to circulate mold throughout the room. We reported the problem to several staff members. Rather than moving us to another room, maintenance simply started ...

«El hotel está muy cerca de playa. Buena ubicación !»

«The staff was amazing! Consider this place a home away from home! Maria, Antonio and Citlaly were amazing! Always assisted us in booking a taxi! Helped do research on places we wanted to visit, would offer us assistance on any and everything. Food was amazing! Views were gorgeous, you’re walking distance from water taxis. It’s about a 30-40 minute drive from zona romantica, which is where more of the city life is. So just be considerate of how much you’ll be paying in taxis roughly $25 usd one ...

«Todo excelente Atención Comida a Servicis»

«Booked 3 rooms 1 each for my daughters and one for me upon arrival 2 of the rooms were ready. They lost my third room was not ready until 6pm. They lost my granddaughter’s luggage but found it 2 days later. The people in the room next to my daughter the people carried on up 2am withe kids kicking on the doors people screaming just a mess. Went to the deck to see if something could be done they seemed to do something by moving my daughter to another room only to change me another 600 dollars for ...

«It could do better»

«Very clean and modern property. Especially the Coba building. The food was surprisingly good. Easy to get Palapas on beach also. Only drawbacks were the shows that seemed low budget compared to the level of the property. Also, it may be a personal preference but I hated having to go through a waiter to get any drink every single time. You cannot walk up to any bar and there is no poolside bar. Waiters sometimes took too long to get drinks or give a receipt every time. It seemed it was just a way ...

«The pools were gorgeous, and the view from our balcony was gorgeous. If you don’t mind a 10-15 minute walk, you could get to Centro or the Zona Dorada; if not, Ubers and taxis are plentiful. The beach was very rocky; when we wanted to go in the ocean, we walked south in the beach to better places.»

«Las instalaciones muy bien,, el servicio malo pero muy malo»

«Todo bien»

«No internment no music to dance drinks so expensive and no alcohol taste at all is a very all property shower either hit or cold, faucets not working properly, and when I made the reservations for this place at that time it wasn’t all inclusive, they changed a week before we arrived, I just because we’re not all inclusive they dined a water bottle for me and my husband, and that’s good we didn’t get all inclusive because it’s not worded at all»