Hoteller i Grimes

«Great place to stay»

«First staff could not figure out I had already paid for the room, Second could not figure why the key card for the room i booked was not working took 20 minutes to finally switch to a different room. Was supposed to be in 122 got 121. Third found out that pictures online are 100 percent better than actual property, meaning get inside and everything was lets say aged. Fourth found out pool could not be underwhelming things carved into inside pool like 420 and other trashy symbols and cleaning ...

«The staff was superb. The room was clean. The amenities were first class. Will be staying there again.»

«*»

«Breakfast Was Fresh & Delicious Every Morning. My room was spottless and felt so spacious, and the staff were quick and responsive whenever we needed something.»

«We had a great experience. The staff was great! We had an issue with the internet but the front desk was quick to help us fix it. The room was clean, beds were comfortable. They had a nice breakfast in the morning. The noise from the highway is pretty loud so if you are noise sensitive you would want to have a noise machine. Overall, we really enjoyed our stay and would definitely stay here again! »

«Hotel/room was clean. Staff was helpful and friendly. Pool was unavailable which was a bummer but could use pool at next door hotel if wanted. Breakfast was good.»

«Good »

«This was the worst hotel I've ever stayed out. The room was dirty when I got there and when I addressed it with the staff they were rude. The hotel look dirty and they had the manager's dog running around looking grungy and barking at everyone and getting hair everywhere.»

«Nice basic hotel in a convenient location»

«Terrible smells and trash in hallway...wonderful front desk people»

«Staff was great!! She was dealing with a lot of customers concerning the ever changing weather conditions. Started out as a possibility of snow on Sunday and instead became a Blizzard Warning for Sunday coming thru Saturday afternoon. She handled it all like a pro!!»

«Our hotel room was very spacious and clean. The pool was very clean and a nice solace to swim. Great breakfast. Will definitely stop here again. »

«This hotel was very clean. The initial staff at check-in was very polite. The staff changed at 11 PM was very rude. Breakfast didn’t start till 7 AM and most of the guest staying with us had to be leaving at that time. Nice place to say but rude late shift staff. Not staying here again.»

«.»

«Well lit lot with lots of parking »

«The property was very clean and modern decor. Breakfast was always fresh and had a good variety of food. The staff was extraordinary cordial amd friendly. Shout out to Lauren and Cameron! Great location to restaurants and things to do in Des Moines and surrounding area. Room rates were very affordable given all the amenities. Highly recommend!»

«I had to kill three bugs during my stay. The toilet didn’t work. A large group of kids ran around all night banging on doors and nothing was done about it.»

«It was a nice room but My room was not properly cleaned and I paid for two queen beds and they gave me two full beds, Also I couldn't figure out why my room smelt like a litter box and found a corona bottle under my bed but I still don't know if that's why the room smelled. Customer service was wonderful I can at least say and the hotel was very quiet and clean in and around common areas of the hotel and outside. »