Hoteller i Gretna

«I'm glad they gave us conjoined rooms, the rooms were spacious and comfortable. The ac worked well. We also enjoyed the free breakfast, there were many options! We also enjoyed the pool table :)»

«Very clean, prompt service, close to everything on the strip»

«We loved the breakfast and pool! Great for kids.»

«The two front desk ladies I spoke with, Tanya and Amanda, seemed to know nothing. Perhaps some additional training for those two as the only answers or resolutions offered were to wait and talk to their manager the next morning. Also, the hotel was overbooked - we paid for a king plus sofa bed and they put us in a hearing impaired room that was incredibly dirty - there was sticky residue on the nightstand, it looked as though the room was thrown together last minute with the oldest furniture in ...

«My only concern was the elevators were not conveniently located and the pool was in a poor location. Really a very nice place to stay.»

«Our stay at Chateau on the Lake was absolutely wonderful! The resort is beautiful, the views are breathtaking, and every staff member we encountered was friendly and welcoming. The rooms were comfortable and spotless, and the amenities made it easy to relax and enjoy every moment. We can’t wait to come back for another stay!»

«This property is located in the HEART of Brandon, very convenient to everything. We weren’t accustomed to the “no maid service unless you request it” rule, and we didn’t care for walking to the desk to get an extra towel.»

«Great experience all round»

«Great stay and breakfast»

«Property was very convenient to many attractions. The downfall was the lobby and the hallways were very hot, uncomfortably hot! Our floors, that weren’t carpet, were sticky. Our bathroom door also would stick and wouldn’t open all the way.»

«The room was not ready!! Beds weren't made. Towels on floor trash everywhere. Said they could not clean housekeeping was not there. Could not get another room all booked. I'm 73 used Expedia lost money and handicapped. Did not need this abuse. I would like our money back!!!!!!! Terrible terrible experience. Was there to watch my grandaughter perform in competition. Four hours away from home What can be done»

«Friendly and efficient but most didn’t speak English , that is annoying»

«No hot tub»

«.»

«Rooms were updated, bed was comfortable. Breakfast was ok.»

«We have stayed here several times over the years and it never disappoints. It’s a well maintained facility with exceptionally clean rooms and common areas and the employees that we have engaged with have been both friendly and professional. Will definitely stay again.»

«The room smelled a little musty when we first arrived. After turning on the AC and went out for a couple of hours we came back and there was no smell at all. It might be helpful to the customer if the AC was turned on before they arrive to prevent this issue. The man at the front counter was very nice.»

«Not clean»

«We were notified that there was construction occurring on the property during our stay, so the pool and splash area would be closed. The first day construction equipment noise woke me. Later that day, we were notified that our balcony would be stained, so would not be available. We decided to watch a bit of TV only to find that reception was an issue. Ultimately, we decided to leave the hotel a day early. We notified the front desk we would be checking out a day early. I requested that we ...