Hoteller i Gretna

«It was beautifully landscaped and all interactions with staff was very pleasant. The 3 adults said mark this again for next time.»

«This hotel absolutely exceeded our expectations! We found our room, as well as the facility, to be extremely clean and comfortable. The decor is in keeping with the "lodge" feel. The lobby is welcoming with a massive fireplace and attractive stairwells. The indoor pool is a good size and depth for our grandsons, ages 12 and 9. The check-in and check-out staff were cordial and accommodating. The breakfast buffet was impressive with the amount of items available--waffles, pancakes, french toast ...

«Just an overnight stay was clean and comfortable»

«The two front desk ladies I spoke with, Tanya and Amanda, seemed to know nothing. Perhaps some additional training for those two as the only answers or resolutions offered were to wait and talk to their manager the next morning. Also, the hotel was overbooked - we paid for a king plus sofa bed and they put us in a hearing impaired room that was incredibly dirty - there was sticky residue on the nightstand, it looked as though the room was thrown together last minute with the oldest furniture in ...

«My only concern was the elevators were not conveniently located and the pool was in a poor location. Really a very nice place to stay.»

«Great view and awesome pool unfortunately pool was packed with locals poaching the pool! Room was musty»

«They could not find their maintenance man to unlock the pool, apparently he had the one and only gate key to the pool. At breakfast the served link sausage that looked raw and just generally nasty. The tub in our room was dirty, apparently housekeeping does not scrub the sides of the tub, the tub had a water leak and was also slimy where water stood.»

«Great experience all round»

«Great stay and breakfast»

«Great staff»

«The room was not ready!! Beds weren't made. Towels on floor trash everywhere. Said they could not clean housekeeping was not there. Could not get another room all booked. I'm 73 used Expedia lost money and handicapped. Did not need this abuse. I would like our money back!!!!!!! Terrible terrible experience. Was there to watch my grandaughter perform in competition. Four hours away from home What can be done»

«Friendly and efficient but most didn’t speak English , that is annoying»

«No hot tub»

«.»

«Rooms were updated, bed was comfortable. Breakfast was ok.»

«We loved our stay and will stay here on the next trip! Free dessert from 9-11pm was awesome and unique that no other hotel has offered and breakfast was great the next morning. Room was super clean, shower is hot and staff was wonderful!»

«The room smelled a little musty when we first arrived. After turning on the AC and went out for a couple of hours we came back and there was no smell at all. It might be helpful to the customer if the AC was turned on before they arrive to prevent this issue. The man at the front counter was very nice.»

«Not clean»

«We were notified that there was construction occurring on the property during our stay, so the pool and splash area would be closed. The first day construction equipment noise woke me. Later that day, we were notified that our balcony would be stained, so would not be available. We decided to watch a bit of TV only to find that reception was an issue. Ultimately, we decided to leave the hotel a day early. We notified the front desk we would be checking out a day early. I requested that we ...